"The common areas of property were well maintained, staff appeared to be very diligent. The rooms appear clean, definitely wear and tear, cracked sink bowl, door closing was off, trim over sink in bathroom could use a scrub in the detailed woodwork. I called multiple times because our room door did not lock, could be pushed open from outside, would lock when we were inside. The maintenance guys did arrive and worked to get it fixed. We did notice though that the door then wouldn't lock with deadbolt. I also ordered kettle service and had to ask 3 times, I think they may have come when we were outside so they left. Property was lovely"