Thermal Pool was not available for use. Only found out when I went to use the pool.
Peter
2024 年 5 月に 1 泊滞在
8/10 (良い)
Chris
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Spacious unit. Good heater. Hot water pressure not great
Chris
2024 年 5 月に 1 泊滞在
8/10 (良い)
Margaret
家族旅行
2024 年 4 月 29 日
良かった点 : 施設のコンディションと設備
Excellent value for money.
Will return
Margaret
2024 年 4 月に 1 泊滞在
4/10 (不満)
Katerina
家族旅行
2024 年 4 月 28 日
良かった点 : 清潔度
No internet
Katerina
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 4 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pleasant experience, nothing bad to say about the place
Paul
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Conchita
2024 年 3 月 25 日
Conchita
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Jill
2024 年 3 月 25 日
良かった点 : 清潔度、施設のコンディションと設備
The indoor natural hot springs pool could definately use a face lift...it just appeared old and not maintained. The room was nice and clean. Good stay.
Jill
2024 年 3 月に 1 泊滞在
8/10 (良い)
Julie
カップルで旅行
2024 年 2 月 25 日
気になった点 : 施設のコンディションと設備
We liked the chairs outside for people to sit on at the end of the day. The location was very handy. TV on the was quite small. There was no AC unit, and no flyscreens on the windows. mosquitos came into the room.
Julie
2024 年 2 月に 3 泊滞在
2/10 (非常に不満)
radovan
ペット同伴の旅行, 家族旅行
2024 年 2 月 12 日
We had booked through you as you had indicated that they took dogs. arrived to find that they did not. would not even put us up for one night as we tried to find accommodation for the first night. though they did find some where for the rest of the six days. On the web site did say they take service dogs. However said that was wrong. Charged us for one night.
radovan
2024 年 2 月に 8 泊滞在
8/10 (良い)
Carl
カップルで旅行
2024 年 2 月 4 日
良かった点 : 清潔度
Nice quiet place in need of some upgrades in the bathroom
Carl
2024 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
グループ旅行
2024 年 1 月 30 日
良かった点 : 清潔度
宿泊されたお客様
2024 年 1 月に 1 泊滞在
2/10 (非常に不満)
ky
2024 年 1 月 28 日
気になった点 : 清潔度
ky
2024 年 1 月に 6 泊滞在
2/10 (非常に不満)
Josh
2024 年 1 月 10 日
Josh
2023 年 11 月に 1 泊滞在
6/10 (普通)
Peter and Chris
カップルで旅行
2023 年 12 月 13 日
良かった点 : 清潔度
Bathroom and kitchen basic, well due for a refurbish.
My husband was in hospital. I said I maybe would need another night and was charged for it, more than we had paid for the previous 2 nights and refund system very poor, still waiting 5days later.
Peter and Chris
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
atsunori
2023 年 11 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
atsunori
2023 年 11 月に 3 泊滞在
8/10 (良い)
Julie
2023 年 11 月 13 日
Julie
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Sharon
家族旅行
2023 年 11 月 13 日
Great family room, loved it
Sharon
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Y k
2023 年 10 月 29 日
Y k
2023 年 10 月に 1 泊滞在
8/10 (良い)
Michelle
2023 年 10 月 25 日
Michelle
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Sharon
2023 年 9 月 29 日
良かった点 : 清潔度、客室の快適度
Sharon
2023 年 9 月に 5 泊滞在
VSからの返信 (投稿日 : 2023 年 9 月 30 日)
Thank you for your time to write a review. Will see you again in the near future.
2/10 (非常に不満)
Julie
2023 年 9 月 25 日
Julie
2023 年 9 月に 2 泊滞在
8/10 (良い)
Rowan
2023 年 8 月 15 日
良かった点 : 清潔度、客室の快適度
Rowan
2023 年 8 月に 1 泊滞在
VSからの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for your time to write a review. Will see you again in the future.
10/10 (非常に良い)
Karen
家族旅行
2023 年 8 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Check in was quick and person in office was very happy, friendly and helpful. Very happy to come back and stay. Thank you to all other staff members for also been friendly and helpful.
Hi Karen, thank you so much for a great review. We are very glad to se that you enjoyed your stay. We would love to host you and the family again sometime soon. Take care and all the best for the rest of the year.
6/10 (普通)
宿泊されたお客様
家族旅行
2023 年 7 月 15 日
良かった点 : 清潔度
Thermal pool was closed
Room was clean and spacious to relax. However we were very disappointed that the thermal pool was closed during our stay. Also one of the small couch’s leg was broken and shaky. We couldn’t talk about it when we checked out because no one was at the office. We chose the motel because of the use of thermal pool. We understand that that was unexpected incident but a little bit more explanation and apologies would have helped us feeling better when we checked out. Thanks and regards
oh my gosh, i remember who you were and i did explain this to every guess that has been arriving upon check in. if i was able to stop the weather, i would have. AGAIN my apologies but there wasnt anything we can do. even though you knew about it you still want to complain about it. cant please everyone can we. it also states on the door to ring the bell if office is unattended and there is also a personal number on the window door. like why didnt you ring for assistance if you needed to speak to someone from reception, i just dont get it. goodness me.
2/10 (非常に不満)
Paul
家族旅行, 小さなお子様連れの家族旅行
2023 年 7 月 14 日
気になった点 : 設備とサービス、施設のコンディションと設備
Dated accommodation, with single-glazed windows. No air conditioning. The geothermal pool was unable to be accessed (whole point of us booking this accommodation i the first place). Had to ask for an extra heater in the evening. Thin walls without much insulation (can hear noises from the next door unit easily). Very unreliable wifi internet.
Friendly receptionist / staff.
this building is an old building yes, how ever they have all just been freshly renovated. the windows are a single glazed but they have been treated and there is no cold air coming through so im quite confused on that. the thermal pool is closed due the damage to the building which was explained to you. walls are insulated, it is the door between your unit and unit 5 is what your talking about. the wifi is perfect. with hundreds of guests staying a month you are the only one to complain about it. cant please everyone can we.
10/10 (非常に良い)
Lynn
家族旅行
2023 年 7 月 3 日
良かった点 : 清潔度、客室の快適度
Very neat and sparkling clean!
We travel a fair amount and I have never stayed in such a neat, tidy and clean unit. It was a pleasure staying here and I would highly recommend it.
accidents happen. we aint going to know if you aint going to say anything goodness me. it never to late at all to SAY ANYTHING IT WHAT THE MANAGER ON SITE IS FOR TO HELP IF THERE ANY PROBLEMS.
Very handy location to where we needed to be. Shopping centre just down the road which had option of take aways as well as a supermarket.
Clean and tidy rooms though bit of a mix up when we arrived as we were supposed to have a 2 bedroom apartment but were given a one but the lady at reception happily moved us with no issues. Very friendly and helpful.
Nice hot pool to have a soak in before bed.
Would stay again when in the area.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 3 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was comfortable and clean. Didnt like the parking it was quite narrow to back out
宿泊されたお客様
2020 年 3 月に 1 泊滞在
6/10 (普通)
Traveller
カップルで旅行
2020 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property is dated and needs modernising. It looks like it has a few permanents living there as well.
Traveller
2020 年 3 月に 1 泊滞在
8/10 (良い)
Joanne
2020 年 3 月 23 日
良かった点 : 清潔度、客室の快適度
Joanne
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Sue
2020 年 3 月 19 日
良かった点 : 清潔度、客室の快適度
NZ getaway
Great place to stay. Friendly staff and great service. Our room was spotless and comfortable.
Sue
2020 年 3 月に 1 泊滞在
Lyからの返信 (投稿日 : 2020 年 3 月 22 日)
Hi Dear,
Thank you for your feedback.
We are looking forward to seeing you next time.
have a good day.
thanks,
Regards,
8/10 (良い)
DENIS
2020 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and affordable good value
DENIS
2020 年 3 月に 1 泊滞在
Lyからの返信 (投稿日 : 2020 年 3 月 22 日)
Hi dear,
thanks for your feedback.
Have a good day.
Thanks,
Regards,
8/10 (良い)
宿泊されたお客様
出張
2020 年 3 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
Have stayed here few times prier,have had positive stays and no issues during stay.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
Lyからの返信 (投稿日 : 2020 年 3 月 22 日)
Hi dear,
Thank dear for your feedback.
hope to see you next time.
have a good day.
thanks,
regards,
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2020 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the indoor pool so u can swim in or weather and parking was good and the bed was comport
宿泊されたお客様
2020 年 2 月に 1 泊滞在
lyからの返信 (投稿日 : 2020 年 3 月 22 日)
Hi dear,
Thank you for your feedback.
Hope to see you next time.
Have a good day.
Thanks,
regards,
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2020 年 2 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very attentive management.........awsome attitude. The motel itself is very quiet and relaxing. Great place to stay.
宿泊されたお客様
2020 年 2 月に 2 泊滞在
Raviからの返信 (投稿日 : 2020 年 2 月 22 日)
thanks for you kind review. Really appreciated
8/10 (良い)
宿泊されたお客様
出張
2020 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This Motel is roomy in a quiet location near a mall with Takeaway and Licenced dining options
宿泊されたお客様
2020 年 2 月に 1 泊滞在
Raviからの返信 (投稿日 : 2020 年 2 月 20 日)
Thanks
10/10 (非常に良い)
Anna
2020 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anna
2020 年 2 月に 1 泊滞在
Raviからの返信 (投稿日 : 2020 年 2 月 16 日)
Thanks Anna
2/10 (非常に不満)
宿泊されたお客様
2020 年 2 月 11 日
良かった点 : 清潔度
The guests occupying the unit next to mine were EXTREMELY loud and noisy and woke me up at 10:30 PM. I had to bang on the adjoining door and ask them to keep the noise down but they continued loud talking. They woke me again at 11:30 PM and again I banged on the adjoining door and told the to shut up which they finally did. I complained to Management when I checked out. I WILL NEVER STAY HERE AGAIN
宿泊されたお客様
2020 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was a little old. Good bed, clean room and friendly staff.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
Raviからの返信 (投稿日 : 2020 年 2 月 9 日)
Thank you for your comments.
I apologize for the problems that you encountered during your last stay. I assure you that I will be looking into each point that you have made.
Best Regards
8/10 (良い)
Miriam
グループ旅行
2020 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good location
Fast check in, good location in Tauranga. Older motel but we were happy with our one night stay.
Miriam
2020 年 2 月に 1 泊滞在
Raviからの返信 (投稿日 : 2020 年 2 月 9 日)
Thank you for your comments. I apologize for the problems that you encountered during your last stay. I assure you that I will be looking into each point that you have made. Best Regards,