Håfa Adai, Kotaro,Thank you for taking the time to provide feedback on your stay at the Hilton Guam Resort & Spa. We appreciate your comments regarding our location and understand your concerns about the facility’s condition. We recently completed renovations in our Premier Tower and hope you see the improvements we made.We're continually working on improving our facilities and guest experiences, and your input is invaluable as we plan future renovations and updates. We hope to welcome you back whenever your travels bring you to Guam.Thank you and Si Yu’os Ma'åse,The Hilton Guam Resort & Spa Team

Håfa Adai Takimoto,Thank you for sharing your impressions of our resort. We appreciate your feedback on the aspects of our facilities, as well as your enjoyment of the breathtaking views from our ocean view rooms. Experiencing the sunrise and the early morning beauty certainly adds a unique charm to a stay with us.We are continuously working to update and improve our facilities to enhance the comfort and experience of our guests. Your comments are invaluable as they help us focus our efforts where they are most needed and appreciated.Thank you and Si Yu’os Ma'åse,The Hilton Guam Resort & Spa Team

Håfa Adai YUKAKO,Thank you for your rating and for sharing your experience. We apologize for any inconvenience caused by the miscommunication regarding our restaurant's operating hours. We're committed to improving our communication to ensure our guests have the most up-to-date information for their plans. We hope to welcome you back soon for an even better experience.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Kenji,Thank you for the 5-star rating and for recognizing our team members on Expedia. We're thrilled to hear you had a positive experience with us. We look forward to welcoming you back in the future for another great stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Buenas and Håfa Adai! Thank you for rating your experience. We appreciate you taking the time to leave invaluable feedback. We are delighted to know that you are completely satisfied with your stay and had a fantastic view. We look forward to welcoming you back next time you are in Guam so that we may offer you another flawless experience. Si Yu'os Ma'ase'!

Håfa Adai Takuaki,Thank you for taking the time to leave us a rating on Expedia. We hope you had a pleasant stay and would love to hear more about your experience to see how we can make your next visit even better.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai SUGISHITA,Thank you for the perfect 10 out of 10 rating! We're thrilled to know that your experience with us was exceptional. We look forward to continuing to provide you with outstanding service on your future visits.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai MAKIKO,Thank you for the excellent 5 out of 5 rating on Expedia! We're thrilled to know that your experience with us was outstanding. We look forward to welcoming you back to Hilton Guam Resort & Spa for another exceptional stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Hinako,Thank you for the fantastic 5-star rating! We're happy to know you had a wonderful experience at Hilton Guam Resort & Spa. We look forward to welcoming you back for another memorable stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai MARIKO,Thank you for your 4-star rating! We're glad you had a positive experience with us and appreciate your feedback. We look forward to welcoming you back to Hilton Guam Resort & Spa for an even better stay in the future.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Riku,We're sorry to hear that your experience did not meet your expectations. We value your feedback and are committed to improving. We hope to have the opportunity to provide you with a better experience in the future.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai TAKEMASA,Thank you for your continued patronage and for sharing your positive experience. We're delighted to hear that you consistently enjoy the delicious meals and feel safe at our property. Your sense of comfort and satisfaction is our top priority. We look forward to welcoming you back again soon for another enjoyable stay.Thank you and Si Yu’os Ma'åse', The Hilton Guam Resort & Spa Team

Håfa Adai Norifumi,We are truly sorry to hear about the disappointing aspects of your recent stay and the inconvenience you experienced, especially given your long history of staying with us. Your loyalty over the years means a great deal, and it's disheartening to know that this visit did not meet your expectations.The noise from the hens and the significant delay in your check-in process are not the standards we aim to uphold. We understand how frustrating this must have been, and we sincerely apologize for the discomfort and the wait you endured in the lobby.We are currently in the process of renovating our Premier Tower, which is part of our commitment to improving our facilities and guest experience. We hope that once completed, it will provide a much more comfortable and enjoyable environment for our guests.Your feedback is invaluable to us, and we will take immediate steps to address these issues. We hope to have the opportunity to regain your trust and welcome you back, offering the high standard of service and hospitality that you should expect from Hilton Guam Resort & Spa.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Hiroshi,Thank you for the 5-star rating and for sharing your detailed feedback! We're delighted to hear you had a positive stay in the Tasi Tower, enjoying our team's hospitality, room condition, soundproofing, reasonable rates, and lunch at Guam’s Best in Fine Dining, Roy's.We appreciate your constructive comments regarding the Tasi Lounge's evening hours and the variety of food offered, as well as the shower design leading to water spilling on the floor. We will consider these points as we continually strive to improve our guest experience.We're thrilled that you're considering a return visit, and we look forward to welcoming you back to Hilton Guam Resort & Spa for another enjoyable stay.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Håfa Adai Kajiya,Thank you for your rating! We're glad you had a positive experience and are always here to make your next stay even better. Looking forward to welcoming you back soon.Thank you and Si Yu’os Ma'åse',The Hilton Guam Resort & Spa Team

Buenas and Håfa Adai! Thank you for the 5 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 4 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We are happy to hear that our Caffe Cino was open to your convenience. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for your recent stay at Hilton Guam Resort and Spa. We appreciate you rating your experience and leaving invaluable feedback. We are happy to hear that you were able to enjoy peace and quiet during your stay. We look forward to welcome you back next time you are in Guam. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for your recent stay at Hilton Guam Resort and Spa. We appreciate you rating your experience and leaving invaluable feedback. We are happy to hear that you enjoyed snorkeling at our beach side. We look forward to welcome you back next time you are in Guam. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for the 4 star rating at Hilton Guam Resort and Spa. We are delighted to know that our place is great and are hosts are friendly. We look forward to welcoming you back next time you are in the area. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worthwhile. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for rating your experience. We appreciated you taking the time to leave your invaluable feedback. Please know that your concern is utmost importance to us and sincerely apologized for the inconveniences during your stay. We hope to welcome you back next time you are in the area so that we may offer you a flawless experience. Si Yu'os Ma'ase'.

Buenas and Håfa Adai! Thank you for your recent stay at Hilton Guam Resort and Spa. We appreciate you rating your experience and leaving invaluable feedback. We look forward to welcome you back next time you are in Guam. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for your recent stay at Hilton Guam Resort and Spa. We appreciate you rating your experience and leaving invaluable feedback. We look forward to welcome you back next time you are in Guam. Si Yu'os Ma'ase'!

Buenas and Håfa Adai! Thank you for your feedback. We are sorry to see this 1-star rating and would like to learn more about how we can improve. Please send us an email at GUMHI_RES@hilton.com if you would like to share more details. Si Yu'os Ma'ase', Lizel Gutierrez.

Buenas and Håfa Adai! Thank you for your recent stay at Hilton Guam Resort and Spa. We appreciate you rating your experience and leaving invaluable feedback. We look forward to welcome you back next time you are in Guam. Si Yu'os Ma'åse'!

Dear Guest, Thank you for sharing your rating with us. We're glad to hear that you had a wonderful experience and wish to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your comments with us. We're delighted to hear that you had a great time at the beach. The sea life is absolutely beautiful. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your comments with us. We do apologize the inconvenience you've experienced during your stay from the noise in the room to the lack of parking. Your comments will be shared with the departments concerned in order to better guest satisfaction. We wish to welcome you back to the hotel for a more enjoyable experience. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear that you had a wonderful time from the large room, dining experience, and customer service. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Karmannghia, Thank you for sharing your comments with us. We do apologize for the inconvenience you've experienced during your stay. We're happy to hear that our staff was able to assist and make your stay more pleasant. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your experience with us and for your continued patronage to the Hilton Guam Resort & Spa. We're glad to hear that you enjoyed the gym as well as the beach. We do apologize regarding the inconvenience that you've experienced in the bathroom. We will be sure to share this with the departments concerned in order to better guest satisfaction. Our team wishes to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your comments with us. We do apologize regarding the inconveniences that you've experienced during your stay. We will be sharing your comments with the departments concerned in order to better guest satisfaction. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your comments with us. We do apologize that the amenities were hard to use. We hope that you did have an enjoyable stay and hope to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Guest, Thank you for sharing your comments with us. We do apologize that your stay was not to your satisfaction. Your comments will be shared with the departments concerned in order to better guest satisfaction. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam

Dear Hirotti, Thank you for sharing your comments with us. We do apologize for the inconvenience you've experienced during your stay. We will be sharing your comments with the departments concerned in order to better guest satisfaction. We wish to welcome you back to the hotel for a more positive experience. Thank you, Hilton Guam

Hafa Adai, Thank you for sharing your rating with us. We hope that you had an enjoyable stay and wish to welcome you back to the hotel soon. Thank you, Hilton Guam