The property is as depicted in description and pictures. Our stay was from 7/8/23 - 7/15/23. We had 21 family members, plenty of room inside and out. We opted to get a chef for breakfast and dinner for the sole purpose of preparing and serving Costa Rican cuisine. What we actually got were two maids doing double duty as cooks. The food did not meet my expectations. We were served pancakes one morning, French roast another breakfast. For dinner we were served canalonni. This is not Costa Rican food. The property manager whom I dealt with was Prashant. He is a minority owner and promised many things but delivered little. Prashant was not there to assist us with issues we had. Prashant bills himself as the Villa Concha concierge, manager, owner and promises to be onsite to address issues, he was in India. In my experience with Prashant, it became obvious that he did not track what we wanted because I had to either text him or email him with information I gave him on several occasions. Prashant was not trustworthy as he inflated prices. For example we opted to take the sunset catamaran cruise. Prashant quoted us a price of $2095 for 21. I checked similar cruises and they quoted $1400 for 21 people with food, unlimited drinks, snorkeling etc.
The other contact person was a fine gentleman named Dauly. He was very attentive to issues but generally had to check with Prashant. Dauly is so well connected to the local businesses that he can accommodate most any request.