Thanks, Eric. We enjoyed your visit and hope to have you back again soon.One of the things about an outside shower, which is very popular here, is that we sometimes do get 'visitors' as you say. The screening is something we need to check often and we will continue to do that to eliminate ants or other crawlies that might attempt to enter.

Thanks, Brett.

Thank you, David. We hope to have you visit us again.

Thank you, Crystal. We enjoyed having you as guests.

Thank you for staying at Tamarindo Village, Bernadette.We agree about the location being a nice blend of quiet while still being close to the party part of town.

Thank you, Rachel.

Thank you, Claudia.

Thank you for being a guest and for letting others know of your good experience.

Thanks for staying at Tamarindo Village Hotel, Elizabeth. We hope to see you again and we are pleased your enjoyed your stay.

Thank you. We agree with you and we are working hard to please others.

Thank you.

Thank you very much.

Thank you. We will try to live up to your nice review.

Thank you. We hope to have you as guests again.

Thank you.

Thank you. We are glad you found us and that you are letting others know of your great experience.We hope you come again for longer.

Thank you, Kaitlin. We hope you return soon to enjoy Costa Rica and Tamarindo.

Thank you for staying with us, Alan. We hope to have you as a guest again soon.

Thank you very much for sharing about your great experience at our hotel. Guests should appreciate our location for the quiet. Realizing that what you are hearing is only the birds and monkeys mostly, is a treat. We hope to have you back soon.

Thanks, Kim. We appreciate that you took the time to share about your great experience at Tamarindo Village Hotel.We hope to have you as a guest again soon.

Gracias, Gabriela.

Trudi, thank you for staying with us. We enjoyed having you as a guest and hope to see you again.

Thank you. We agree and most others do, too.

Thanks, Magalie, for telling others about your good experience at Tamarindo Village Hotel.

Thank you very much for the kind words. We look forward to your return.

Thank you for writing and telling everyone of your good experience.This guest was kind enough to let us know while they were here about the shower floor retaining a little water because it was not properly slanted for all the water to immediately drain. We will deal with that when the season is over - requires removal and replacement of the floor tiles.We think that the water pressure problem was solved when we found that a worker's foot hit a water valve and caused the valve to be half-way to the 'off' position. No further complaints.

Thanks, Brian. Come back soon!

Thank you very much for letting others know of your good experience with us.

Hey, Brad, we enjoyed your time as our guest, too. Thank you for telling others. We hope to have you as a guest again soon.

You're welcome and thank you for your nice comments.

Thank you, Joe, for staying with us and we look forward to your return as soon as possible.

Thank you.

Thank you. Yes, we have stairs because we are built on a hillside, and that is how we get to the beautiful ocean view rooms with their own private pools.We are, in fact, very close to town but far enough outside the noise zone that our mornings are only interrupted by birds, which is as Costa Rica should be.

Thank you for staying with us and for letting others know of your great experience. We hope to have you as a guest again.

Thanks, Jeremy. We enjoyed having you as our guest.

Thank you.

Thanks, Marta, for taking the time to write.I agree: Our staff is great. And there is more positive to speak about, but the issue of the sheets gets our attention.I checked to see if maybe the room this guest had for a single night had gone empty for a time before she used it. Nope. We had a steady stream of guests so that room should have had fresh sheets and pillow cases. Our cleaning staff is trained to give the smell test to our linens and the rooms themselves, but obviously there was something unpleasant for this guest.We have just gone through a couple months or more with the high humidity for this time of the year. That is ending now. But we do not have a story of a resolution to this guests' complaint, just us saying we are aware and checking as we normally do, but hopefully better.Marta, we are sorry that this was a negative for you.

Thank you for letting others know of your good experience at our Hotel. We hope to have you as guests again soon.

Thank you, George. We look forward to having you as a guest again.

Gracias, Denise. We hope to have you as a guest again soon.

Thank you for taking the time to share your good experience with others. We hope the rest of your stay in Costa Rica is rewarding, and we hope you come back again.

Greetings. This review was expected. I will try to cover all the points made. Please keep in mind that this review is, in part, a retaliation for my refusal to refund the reservation charges on a "no refund" reservation for which the guests received a discount. First, the facts as I know them: The guest's original date of arrival was postponed by one day due to an airline weather problem. That was fine and we had no problem with the delayed arrival. However, due to a family need, my wife and I had to be in San Jose and we were delayed in returning until the day following the guests arrival. The guests were met by one of our people when they arrived. The remainder of the facts are as I can deduce them from what was told to me by our employee, or as claimed by the guest.The power on our street had gone out prior to the guests arrival via airport shuttle. Our reception explained the problem and the electricity was restored within 1.5 hours of the guests' arrival. But that was at least one-half hour after the guests left us, never to return, to find another place to stay. Perhaps they should have come back to look and see if things were more to their liking after we had power and they could have a good night's sleep.We do not have power generation facilities at our hotel. It is hot and humid in Coastal Costa Rica, particularly this time of the year (October). The guest mentioned the lack of a generator for power and complained of the heat and humidity, so I agree with her. But I question: why come to Costa Rica in the wettest season with the most humidity then complain about it?In the meantime, the guests were shown to their room, a poolside suite. Our employee told me that the guests found a dead ant on a pillow. Our employee reported no other bugs, but I do not doubt there were ants on the exterior of the room as reported by the guest. Daily hard rains wash away and defeat products used to kill or dissuade ants and some other bugs from being near the hotel facilities. I regret that but I also know the reality of living here after 11 years experience. Bugs walk and fly and they exist in Costa Rica in abundance. Biodiversity, yay.The guests were shown a second room in which they found a small spider. I did not see it. That is what was reported to me. The guest speaks in terms of plural "bugs". Our employee told me what he saw was minor and not what he considered a problem (for him), but the guest did not like it. I understand that. But I think context is important, too. I think that context is found in the fact that the guests did not like the dirt roads to hotels throughout Tamarindo (such roads are the majority). I think from things said that the guest did not like the idea of walking to the beach which is 500 meters from our hotel, particularly on muddy roads. Had I been here, I would have suggested using taxis or golf carts to get around. I do not know if that was suggested to them.Complaints about f

Gracias.

Thank you for staying with us and for the nice report on your experience. We agree that there is too much to see and do in Costa Rica for just one trip - after all, relaxation is also something to do, too. We hope to have you back again.

Thank you, Luis, for staying with us and for telling others about your good experience.We hope you come back soon.

Thanks, Tim. We hope you return soon.