Dear YuuziWarm greetings from Mercure Hida Takayama, Thank you for taking the time to share your experience.Please allow me to express my heartfelt apologies for the inconvenience you experienced during your stay. It is very unfortunate that we were unable to provide a satisfactory experience.We hope we are given the opportunity to showcase our hospitality in a better light.

Takaaki様、この度はメルキュール飛騨高山をご利用頂きありがとうございます。また、ご意見をお寄せ頂きまして誠にありがとうございます。駐車場に関しましては恐れながら当館には駐車場のご用意がなく、近隣のコインパーキングをご利用いただく形となっておりご不便をおかけしております。これからもTakaaki様にご満足いただけるよう、サービス向上に努めて参ります。また高山にお越しの際は、ぜひお立ち寄りくださいませ。

Kazuo様、この度はメルキュール飛騨高山をご利用頂きありがとうございます。また貴重なレビューを投稿して頂き、ありがとうございます。当館はフランスに本社を構える、Accorグループのホテルとなります。インバウンドの影響も兼ね、海外の方は多く来館されております。当館ではお客様の声をもとにサービスの改善に努めております。これからもご満足の頂けるお時間を提供できるよう、精進してまいりますので、今後ともよろしくお願いいたします

Dear Gillian, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.

Dear ChristofWarm greetings from Mercure Hida Takayama, Thank you for taking the time to share your experience.Please allow me to express my heartfelt apologies for the inconvenience you experienced during your stay. It is very unfortunate that we were unable to provide a satisfactory experience. We will take your concerns to bring our service one-step further.

Dear CarolWarm greetings from Mercure Hida Takayama, Thank you for taking the time to share your experience.Please allow me to express my heartfelt apologies for the inconvenience you experienced during your stay. It is very unfortunate that we were unable to provide a satisfactory experience. We hope we are given the opportunity to showcase our hospitality in a better light.

Dear Teri, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear Sharon, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear Helen, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear Margaret, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.

尊敬的Yuet Ming：感謝您的寶貴意見。聽到您對我們工作的肯定，十分開心。我會將您的意見與我們的團隊一起分享。一直以來，我們堅持不懈地提升服務質量，我相信您的反應，將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗，我們真誠地希望您的下一次光臨，會像前一次一樣愉快。謹啟

Dear Jamie, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear Trent, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear Chengkuo, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear Susan, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear CHUN-HSING, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear Lia Yen, Thank you for sharing this wonderful review!It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon.

Dear LI-CHEN , Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear May Mylene, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear L, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear Michelle, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!

Dear Yiting, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

Dear Karen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Man Fai WilsonThank you for taking the time to tell us about your experience at the Mercure Hida Takayama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Hida Takayama, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Lee chwee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Ivy,We very much appreciate your comments regarding your stay at the Mercure Hida Takayama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear JONG GEON,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Ka Ki,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear KIT MAN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Ding-Yu, Thank you for sharing this wonderful review!We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon.

尊敬的 Ching Chung：感謝惠賜有關下榻 Mercure Hida Takayama的寶貴意見。聽到您對我們工作的肯定，十分開心。我會將您的意見與我們的團隊一起分享。一直以來，我們堅持不懈地提升服務品質，我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗，我們真誠地希望您的下一次光臨會像前一次一樣愉快。謹啟

Dear Po Yee, Thank you for taking the time to share this wonderful review!We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group, and strongly adhere to the principles laid down by our founders.Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon!