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"Location: The location of the hotel is good, it is about 5-8 minutes walk to the train station. Cleaniness: We were given a pillow cover with red stains on it. Staff: We went to their buffet restaurant Gochisou-SUN for breakfast, the hostess gave us a weird look after she asked if we have a breakfast-inclusive plan even we told her that we are willing to pay for the breakfast. She made a comment to her co-workers in Japanese and little did she know I understand Japanese. Don't feel welcome at all. "

"menu is just okay. AC is good."

"Everything was great"

"Good location & the view, spotless room, most of all, most helpful staffs, Tsujisaka, who tried to help me so hard at late night even after we checked out! We really deeply appreciated your wonderful help! "

"Excellent location for shopping, dining and transportation. The facility is well managed, and the room size is good."

"Nicely located above a shopping center and restaurants complex, just minutes away from the Osaka Station, this is the ideal place to stay in Osaka I've been there 4 times already!"

"Great room with a view. Amenities were great we stayed one night for universal and we were able to borrow an adapter to charge our devices. Beautiful entry. The convenience stores were"

"Well located Automatic check in and out; so it runs smoothly."

"Clean room, comfortable and great amenities"