The reception staff at this hotel were exceptionally friendly and helpful. While it wasn't explicitly stated on the Agoda website, we were pleasantly surprised to find that some of the receptionists were fluent in Japanese. This was incredibly helpful when my husband left his phone in an Uber taxi, as one of the staff members assisted us in communicating with the driver and we were able to retrieve the phone on the same day. The room was comfortable and impeccably cleaned. One thing to note is that the hotel is situated next to a karaoke bar, which may result in some noise during the night.