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金普顿大安台北 - IHG ホテル (金普顿大安酒店 - IHG 旗下酒店)の口コミ

4.5 out of 5
金普顿大安台北 - IHG ホテル (金普顿大安酒店 - IHG 旗下酒店)
No. 25, Lane 27, Section 4, Ren'ai Road, Da'an District, Taipei

口コミ

9.6

最高に素晴らしい

評価 10 - 440 件の口コミ中 355 件が非常に良い" "
評価 8 - 440 件の口コミ中 61 件が良い" "
評価 6 - 440 件の口コミ中 16 件が普通" "
評価 4 - 440 件の口コミ中 6 件が不満" "
評価 2 - 440 件の口コミ中 2 件が非常に不満" "

9.6/10

清潔度

9.8/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Yoshiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Yoshiro san, Thank you so much for your perfect rating! We're thrilled you had a wonderful experience with us. If there's anything in particular that stood out during your stay, or if you have any suggestions for how we could make future visits even better, please don't hesitate to share. We look forward to welcoming you back soon!

10/10 (非常に良い)

ISHII

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
if you like smart luxury, I recommend this hotel to you.
2024 年 3 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear ISHII, Thank you so much for your recommendation and for highlighting our commitment to smart luxury! We're thrilled to hear you enjoyed your stay with us and found our hotel to your liking. Our team is dedicated to providing a seamless and sophisticated experience for all our guests. We look forward to welcoming you back soon for another memorable visit.

10/10 (非常に良い)

Masayuki

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staffs are very friendly and kind.
2023 年 11 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Masayuki,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found all our staff to be very friendly and kind.At Kimpton Da An we take great pride in providing exceptional service, and it's always rewarding to know when our guests appreciate our efforts.We look forward to the pleasure of welcoming you back for another wonderful stay in the future.

6/10 (普通)

NORIKO

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
スタッフは、親切です。
2023 年 8 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear NORIKO san,Thank you so much for your love and support. We appreciate your kind comments regarding the service provide by our friendly staffs. Thank you again for your feedbacks, and we look forward to welcoming you to our hotel soon!

10/10 (非常に良い)

Masahiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
サービス、規模、ロケーション、すべて◎
良いですね。好きなタイプのホテルでした。 スタッフの皆さん、セキュリティ、使い易さ、規模、ロケーション、、、全て◎。ちょっと高いかな^_^、まあ為替レートの影響が大きいですけどね〜 HDMI接続でPCで仕事したい。 Bluetooth でスマホを直で繋げたい。 これらが個人的な希望です。 ご検討ください。 ドア、コンシェルジュのお仕事が完璧👌 また泊まりまーす。
2023 年 7 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Masahiro san,キンプトン・ダーアンでのご経験を共有していただきありがとうございます。 路地裏に隠れた都会のオアシス、人間志向、デザインファースト、温かいサービスと静かなデザイン空間、現代の旅行者にふさわしい宿泊体験を融合させたホテルです。 キンプトンでは、まだまだ予期せぬサプライズがたくさんありますので、またお会いできるのを楽しみにしています。

10/10 (非常に良い)

Hiroshi

2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Takahiro

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
周辺アクセスもよく、スタッフの方も親切でとてもテキパキと動いてくれ好印象でした
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

TAKUYA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 1 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2022 年 12 月 13 日)
Dear TAKUYA, 感謝您的滿分五顆星。Neri&Hu打造的城市綠洲,舒適精緻的空間與靜謐的設計,讓旅客即使是遠行,也可以感受到生活的恬靜美好。再次感謝您的五星好評,我們期待您再回來過一個不一樣的城市假期。

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 3 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 2 月 20 日)
Dear Anonymous, Thank you for sharing your experience following your recent stay at Kimpton Da An. We are thrilled to learn that you had an amazing journey with positive memories. Thank you for choosing to stay with us and we’re looking forward to welcoming you back soon! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear Anonymous, Thank you for sharing your experience following your recent stay at Kimpton Da An. We are indeed delighted to learn that we were able to make your stay enjoyable and comfortable. We appreciate the perfect five from you and thank you for choosing to stay with us. We’re all looking forward to welcoming you back soon! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 3 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 17 日)
Dear Anonymous, Thank you for taking the time to share your amazing feedback. We are grateful to be recommended by you and delight to know you had a wonderful experience with Kimpton Da An. We are all looking forward to welcoming you back soon! Sincerely, Matthew Lim General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフのレベルは高く好印象です。 部屋はカジュアルなデザインでした。 総合的に良いですが、洗面所の水が栓を され流れない状態でしたのでペットボトル の蓋で押さえました。また、シャワーとトイレが 同じドアの共有なので他人だと気を使うと思います。 シャワーの水がトイレのほうに流れこむのは人によっては嫌でしょう。 スタッフのホスピタリティは良かったです。ありがとう。
2020 年 1 月に 1 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear Anonymous, Thank you for taking the precious time to review our property and share your feedback following your recent stay at Kimpton Da An. We are delighted to learn that you had a positive impression after the stay. We do apologize, however, for the inconvenience that you faced with the shower facilities in room. Rest assured the concerned department was informed to rectify the issue to ensure quality is enhanced. We are thankful to hear that you appreciate the friendliness of our colleagues and the design of the hotel. Kimpton Da An has always been focusing on every touchpoint we have with our guests and truly makes our guests’ journey an unforgettable one. Thank you once again for staying with Kimpton and we’re looking forward to making your next experience better. Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しいホテルで、接客もフレンドリーでありながら必要なことはきちんと抑えているとても気持ちの良いサービスでした。 夕刻には1Fラウンジで宿泊者は無料でアルコールを飲めますが、フィンガーフードなども美味しく、雰囲気も良かったためとても満足できました。 朝食込みのプランではありませんでしたが、午前中も1Fラウンジではドリンクと簡単な軽食を提供してくれます。 コンパクトですが立地もよく、必要なサービスは全て揃っており、居心地が良かったです。
2019 年 12 月に 2 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 2 月 3 日)
Dear Anonymous, Thank you for taking the precious time to provide your wonderful feedback. We are indeed delighted to hear that you appreciate the service, location and the food at the Tavernist. It’s our pleasure to take care of our guests and to ensure they are comfortable with the service and environment. We are grateful that you were able to experience the true Kimpton hospitality and we can’t wait to welcome you back soon! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

P

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
今回2回目の滞在でした。 とにかくコンシェルジュが親切です‼︎ 日本からレストラン予約をお願いしても直ぐに動いてくれ為、人気レストランに行く事が出来ました。 (FacebookからMessangerで事前にメールしたら、数時間後に返信があり。以前台北で泊まった5つ星ホテルは、メールを送っても全く音沙汰無しで、現地でメールの履歴を見せても毎日色んなメールが来るから分からないと言われてしまった為、Kimptonの対応にはとても助かりました‼︎) 部屋も綺麗で、MRTも近い、松山空港からも3駅14分で直ぐ着きます。 とにかくおすすめです。
2019 年 12 月に 4 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 31 日)
Dear P, Thank you for taking the time to review our property and to share your amazing feedback following your recent stay at Kimpton Da An. We are thrilled to learn that you were able to receive the response through all different channels instantly and our colleagues were able to answer your inquiries efficiently and effectively. Kimpton has always been focusing on every touchpoint with our guests and wishes to extend this friendship not only at the property. We are delighted to know we made it through your warm comment. The hotel indeed is conveniently situated in the heart of the city in a neighborhood full of trendy boutiques and restaurants. To enhance that local experience, our designer also created the space that's immediately inviting and welcoming. Thank you once again for choosing to stay with Kimpton Da An. We're looking forward to welcoming you to experience the true Kimpton hospitality soon! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

SAKURAKO

2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Suzuki、日本

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフの方々が全員親切でした。日本語がわかる方がいなくて少し困りましたが、グーグル翻訳を持ってきてくれて親切に対応いただけました。 次回はシャワーだけでなく、お風呂のある部屋にしたいと思います。 寝具が最高に気持ちよかったです。
2019 年 11 月に 3 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 1 日)
Dear Suzuki san, Thank you for taking the time to share your experience at Kimpton Da An. We are delighted to learn that you were able to enjoy your stay. However, we are sorry to hear that you didn’t feel comfortable with google translate. We never have the intention to make our guests feel this way and we wish we could make you feel more relaxed. Thank you for willing to come back and try some other room types that are equipped with the tubs. We will suggest you try our King Premier Non-Smoking room where you will have more space to relax along with a good size tub. The beddings are carefully selected and we provide our guests only with premium quality products. It's our pleasure to hear from you that you did appreciate the selections. Thank you once again Suzuki san and we're looking forward to welcoming you back to your home away from home! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ロビーでのスタッフの対応がすばらしかったです。毎朝ロビーのテーブルで落ち着いて仕事ができました。
2019 年 11 月に 3 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2020 年 1 月 1 日)
Dear Anonymous, Thank you for taking the time to share your Kimpton experience following your recent stay with us! We are indeed delighted to learn that you had a great stay and were able to have productive days in our living room area. Our designer meant to create a space that’s cozy and comfortable where you can really spend time either to work on something on your own or to sit with friends and family. Thank you once again for sparing the time to leave your comment and we’re looking forward to welcoming you back! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

Jun、japan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
チェックインから接客がとても丁寧かつ、フレンドリーで良く気づいてくれる。 夕方はロビーでビール、ワインのフリードリンクタイムも有り、ここでも丁寧に要望を聞いてくれる。 部屋の壁も厚く、騒音なく、プライバシーも保たれる。また、泊まりたいと思える体験でした。 シングルルームはバスタブなかったので要注意。
2019 年 10 月に 2 泊滞在
Matthew Lim General Mangerからの返信 (投稿日 : 2019 年 10 月 21 日)
Dear Jun san, Thank you for sharing your experience with us. We always aim to provide a thorough but down-to-earth service, so I am happy to hear that you liked the services our team provided. I am also delighted to know that you were able to rest well with our soundproof rooms. It was unfortunate that you were unable to experience the bathtubs in our hotel as we only have bathtubs in our King Premier rooms and Standard Suites. We look forward to welcoming you back to show you more of Kimpton Da an! Sincerely, Matthew Lim General Manger

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 2 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear Guest, thank you for your feedback. I am so glad that you enjoyed your overall experience with us. We look forward to seeing you soon again in Kimpton Da An! Sincerely, Matthew Lim General Manager

10/10 (非常に良い)

M、東京

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
MRTの駅からすぐでとにかく立地が良く、どこへ行くにもとても便利でした。 出来たばかりの施設なので、設備も新しくきれいで快適な滞在となりました。 台湾はお手洗いや水回りが弱い施設が多くいつもホテルを選ぶ時に懸念事項ですが、さすが新しいだけあり、シャワー・トイレ共に問題は全くありませんでした。 スタッフは皆さん英語が出来るので、コミュニケーションにも不便を感じないと思います。 ホテル滞在中はホテル所有の自転車も借りられたり(おそらく台数は2台のみですが。。。)、お部屋にYOGAマットがあったりと、滞在を快適にしてくれる工夫もたくさん見られました。 とても良かったので、是非また利用したいです!!
2019 年 6 月に 2 泊滞在
Matthew Lim General Managerからの返信 (投稿日 : 2019 年 7 月 17 日)
Dear M, Thank you very much for your sincere feedback! We are so delighted that you enjoyed your stay in Kimpton Da An. Our hotel is located in the prime location indeed and it is easier to let our guests explore the lovely city. Have you tried our bike route? I believe you had a great time with our Kimpton Bike program! Again, thank you M for your love and all the compliments! We looking forward to hosting you soon again! See you in Taipei! Sincerely, Matthew Lim General Manager

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
できたばかりのキンプトン台北!すごくきれいでおしゃれ。 内装のセンスは最高です。 スタッフも皆感じがよく、英語もきちんと通じますし、レストランの予約をお願いしたら快く対応してくれました。(値段高いので当たり前っちゃ当たり前ですが…) 部屋は広々してて使いやすかったのですが、個人的にバスタブがなかったのが残念でした(若干覚悟はしていたけれど事前情報からは読み取れなかった…)。今度はバスタブある部屋に泊まりたい。 台北の中心地にあり交通の便もよいです。 駅の出口から徒歩2分もかからないぐらい!ポイント高い。 また泊まりたいと思いました。
2019 年 4 月に 4 泊滞在
General Manager- Matthew Limからの返信 (投稿日 : 2019 年 6 月 6 日)
Dear guest, thank you so much for the constructive and lovely feedback! We are so glad that you liked the design, the service and our location. Please do feel invited to reach out to us, we would be happy to make room arrangement according to your preference. We hope to see you soon in Taipei again, see you!

10/10 (非常に良い)

Sebastian、Oberhausen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay at the Kimpton Da'an Hotel in Taipei was nothing short of exceptional. From the moment I arrived, the staff's warm hospitality made me feel incredibly welcome. The room was beautifully designed, combining modern elegance with local touches. The hotel's location was perfect, providing easy access to Taipei's vibrant neighborhoods and attractions. Every detail, from the delicious breakfast to the personalized service, made my stay unforgettable. I can't wait to return!
2024 年 5 月に 4 泊滞在
Gratefully, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Sebastian, Thank you so much for your wonderful review of your stay at Kimpton Da'an Hotel, Taipei. We are thrilled to hear that your experience was exceptional and that our staff's warm hospitality made you feel incredibly welcome right from the start. It's great to know that you enjoyed the design of your room and our convenient location.We strive to pay attention to every detail, so we're delighted that you appreciated the delicious breakfast and personalized service. Your kind words are truly rewarding for us, and we can't wait to share them with our entire team.We look forward to welcoming you back to Kimpton Da'an Hotel. Thank you once again for taking the time to share your experience, and we can't wait for your next visit!

10/10 (非常に良い)

YP

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious, unique layout rooms, conveniently located outside door 3 of the subway station! Superb service provided by awesome crew at the kimpton Da an!
2024 年 4 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear YP, Thank you so much for your fantastic review! We are delighted to hear that you appreciated the spacious and uniquely laid out rooms at Kimpton Da An, as well as our convenient location right by the subway station. Our team strives to provide superb service, and it's wonderful to know that our efforts have made a positive impact on your stay.We will share your kind words with our crew, who will be thrilled to know they are doing a great job. We look forward to welcoming you back soon for another excellent experience.

10/10 (非常に良い)

Shan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Shan, Thank you for giving us a perfect rating! We are thrilled to see that you had a wonderful stay with us. Our team strives to provide exceptional service, and it's heartening to know that we met your expectations.We look forward to welcoming you back soon for another excellent experience at our hotel.

10/10 (非常に良い)

Alice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Truly an urban oasis! The lobby is really calm and soothing. Staff is so friendly and helpful. Rooms were well-designed, spacious (for the city!), and clean. We also tried some drinks at The Tavernist and we had a great experience there as well. highly recommend!
2024 年 4 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Alice, Thank you so much for sharing your wonderful experience! We are thrilled to hear that you found our hotel to be an urban oasis. It’s great to know that the calm and soothing atmosphere of our lobby, along with the friendly service provided by our staff, made a positive impact on your stay. We’re also delighted that you enjoyed the spacious and clean design of our rooms and had a great experience at The Tavernist. Your recommendation means a lot to us, and we look forward to welcoming you back soon!

10/10 (非常に良い)

Jonah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff and facility, would stay again.
2024 年 2 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Johan, We're so grateful for your wonderful review and thrilled to hear about your positive experiences at Kimpton Da An, especially with our convenient location and the friendly assistance from our staff. It's an honor to have hosted you for the second time during your visit to Taipei, and we're delighted to know we've continued to meet your expectations. Thank you for choosing us for your stay. We look forward to welcoming you back for many more memorable visits in the future.

10/10 (非常に良い)

WAI MAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear WAI MAN,We're thrilled to receive your kind words regarding your recent stay at Kimpton Da An. It's wonderful to know you had a delightful experience. A big thank you for choosing us for your travels. We can't wait to welcome you back in the near future.

10/10 (非常に良い)

Hua Hsin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Hua Hsin,Thank you for your lovely feedback about your recent stay at Kimpton Da An. We're delighted to hear that your experience was exceptional. Once again, we express our gratitude for choosing us for your stay. See you soon!

10/10 (非常に良い)

Alissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 5 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Alissa, Thank you so much for sharing your wonderful feedback about your recent stay at Kimpton Da An Hotel. It brings us immense joy to know that your experience with us was a memorable one. Thank you once more for choosing Kimpton Da An for your stay. We look forward to welcoming you back for another wonderful experience.

10/10 (非常に良い)

PEI SHAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear PEI SHAN, Thank you for sharing your wonderful comment following your recent stay at Kimpton Da An. We are happy to hear that you were able to have a great stay. Thank you once again for choosing us. Looking forward to welcoming you back again.

10/10 (非常に良い)

LIN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear LIN,We greatly appreciate you taking the time to share your positive feedback following your recent visit to Kimpton Da An. It's heartwarming to learn that your stay was enjoyable. Our heartfelt thanks for selecting us for your visit. We eagerly anticipate the opportunity to host you once more.

8/10 (良い)

Shiuchen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Shiuchen,Thank you very much for taking the time to share your review following your recent stay with us. We are thrilled to see that you've rated your overall experience with a 8 out of 10. It's heartening to know that we were able to meet your expectations in most areas, contributing to a memorable stay.Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future, where we aim to surpass your expectations and provide a perfect 10 experience.

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear William,Thank you for choosing our hotel for your recent stay and for taking the time to leave us a good rating on Expedia..It's always rewarding for our team to know that our efforts in providing excellent service and accommodations are appreciated by our guests.We look forward to the opportunity to welcome you back in the future and hope to continue exceeding your expectations with each visit.

10/10 (非常に良い)

LuJun

2024 年 1 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear LuJun,We greatly appreciate you taking the time to share your positive feedback following your recent visit to Kimpton Da An. It's heartwarming to learn that your stay was enjoyable. Our heartfelt thanks for selecting us for your visit. We eagerly anticipate the opportunity to host you once more.

8/10 (良い)

Ching Ling

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Service excellent. Staff very helpful and friendly. But the room is quite small.
2024 年 1 月に 6 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Ching Ling,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our service excellent and our staff helpful and friendly. Our team is dedicated to providing a warm and welcoming experience for all our guests, and your kind words are greatly appreciated.However, we understand your concern about the room size. We strive to offer comfortable and well-appointed rooms, and we regret if the size did not meet your expectations. For your future visits, you might be interested in exploring our larger room options, which provide more space and may better suit your needs.Your comfort and satisfaction are our top priorities, and we value your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide a stay that not only meets but exceeds your expectations.

6/10 (普通)

Xinran

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
速度不佳,其他尚可
电梯太少,经常大排长龙
2024 年 1 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Xinran, 感謝您選擇我們的酒店,並為我們提供寶貴的反饋。我們對於您只給予我們6分的評價感到遺憾,我們致力於為每位客人提供最佳的住宿體驗。您提到的關於電梯速度和數量的問題,我們非常重視。我們明白,在高峰時段等待電梯可能會造成不便,我們已積極尋求解決方案來改善這一狀況。目前,我們正在考慮增加電梯運行效率的方法,並探索是否有可能在繁忙時段提供額外的服務來減少等候時間。我們非常感謝您提出的建議,因為它們對我們改善服務和設施非常重要。我們希望您能給予我們改進的機會,並在您下次入住時能有更加滿意的體驗。期待再次歡迎您回到我們的酒店,並為您提供一個更加舒適和高效的住宿環境。

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel
Everything's excellent.. Warm and helpful staff.. Good location.. Will stay again when in Taipei..
2024 年 1 月に 2 泊滞在
Gratefully, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Melissa, Thank you so much for your positive feedback! We're thrilled to hear that everything met your expectations and that you had an excellent experience at our hotel. Our team takes great pride in providing warm and helpful service, and we're delighted to know that it made a positive impact on your stay.We're glad you found the location convenient, and we look forward to welcoming you back when you're in Taipei again. If there's anything specific you enjoyed or if there are ways we can make your next stay even more enjoyable, please feel free to let us know. We appreciate your support and the opportunity to host you.Safe travels, and we can't wait to have you back!

6/10 (普通)

talia

2023 年 12 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear talia, We sincerely apologize for any inconvenience you may have experienced during your interaction with us. At Kimpton Da An Hotel, we continuously strive to provide exceptional service, and it's concerning to see a 3-star review without specific feedback.Could you kindly share more details about the issues or challenges you faced? Your feedback is invaluable to us in our ongoing efforts to enhance our services. Please email or DM us, so we can address any concerns directly and ensure they are promptly resolved.Thank you for giving us an opportunity to better our services.

10/10 (非常に良い)

Andrew

2023 年 12 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Andrew,Thank you for choosing our hotel for your recent stay and for taking the time to leave us a 5-star rating on Expedia. We are thrilled to see such a high rating and take it as a sign that you had a pleasant and satisfying experience with us.It's always rewarding for our team to know that our efforts in providing excellent service and accommodations are appreciated by our guests.We look forward to the opportunity to welcome you back in the future and hope to continue exceeding your expectations with each visit.

10/10 (非常に良い)

Daphne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service is exceptional and everyone goes above and beyond to make us feel welcomed. The design is beautiful and chic as well
2023 年 12 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Daphne, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you experienced exceptional service and felt genuinely welcomed during your stay. Our team strives to go above and beyond for our guests, and it's heartening to know that their efforts have made a positive impact.We're also delighted that you appreciate the beautiful and chic design of our establishment. Creating a stylish and comfortable atmosphere is important to us, and we're glad that it contributed to your overall experience.Thank you for choosing us and hope to see you soon!

10/10 (非常に良い)

SHU-FEN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Gratefully, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear SHU-FEN,Thank you so much for taking the time to share your wonderful review of your recent stay at Kimpton Da An Hotel! We're thrilled to hear that you had a fantastic experience with us.Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Taipei.Once again, thank you for choosing Kimpton Da An Hotel. We look forward to hosting you again soon!

10/10 (非常に良い)

Chun Yin

2023 年 12 月に 3 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Chun Yin,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay at Kimpton Da An Hotel! We're thrilled to hear that you had a fantastic experience with us.Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Taipei.Once again, thank you for choosing Kimpton Da An Hotel. We look forward to hosting you again soon!

6/10 (普通)

KIN MAN RAY

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear KIN MAN RAY, Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your honesty and value your input as it helps us to identify areas where we can improve.We're sorry to learn that your experience fell short of your expectations, and we sincerely apologize for any inconvenience you may have encountered. If you could provide more specific details, it would be immensely helpful for us to address and rectify any issues.

10/10 (非常に良い)

Ting Fai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
推薦
住宿體驗極佳,早餐非常好
2023 年 12 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Ting Fai, 非常感謝您選擇入住金普頓大安酒店,並且分享您的寶貴入住體驗!我們感到非常高興聽到您對我們的住宿印象極佳,以及您喜愛我們的早餐。我們的團隊一直以提供優質的服務和舒適的住宿體驗為己任,您的正面評價對我們來說是最大的肯定。我們將繼續努力,確保每位賓客都能感受到金普頓的熱情款待和周到服務。如果您有任何進一步的回饋或特別的需求,請隨時與我們聯繫。我們期待著未來再次歡迎您的光臨,為您呈現更多美好的體驗。

10/10 (非常に良い)

Yi Ting

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
整體非常棒,但如果寵物備品能在進房時就準備好在房裡會讓人覺得更貼心更驚豔更加分
2023 年 12 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Yi Ting, 感謝您選擇入住金普頓大安酒店並分享您的寶貴意見!我們很高興聽到您對我們酒店的整體印象非常好。對於您提到的寵物備品的建議,我們深感抱歉未能在您入房時即刻準備好。目前的流程為客人入住後,再將相關備品送入房以確保尺寸與數量無誤。感謝您的建議,我們也會再重新審視,確保在未來的入住中提供更加貼心的服務。

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was excellent!
2023 年 10 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Steven,Thank you for your fantastic review! We're delighted to hear that everything about your stay was excellent. Providing our guests with an exceptional experience is our top priority, and it's wonderful to know that we succeeded during your visit.We appreciate your choice to stay with us, and we look forward to welcoming you back for another outstanding experience at Kimpton Da An!

8/10 (良い)

Yoorim

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
Great location (Transportation) & Modern place
Kimpton is one of my favority brand in the World. This was the reason to chose this hotel in this Taipei travel. 1) Excellence location: If you plan to use TSA (Songshan Airport), only less than 30 min from Airport to Hotel (by Subway or Taxi). And also can use blue (BL) and brown (BR) line subway easily. Can reach Dongmen area by walk or bike. You can rent bike from hotel too. 2) Modern place: The hotel built recently. Overall design and facility place quite new and morden. 3) Pet friendly: Love this point too. Kimpton brand is generaly pet-friendly. No need additional charge and hotel prepare the amenity for your love one (pet) too. This time, I didn't travel with pet. However I could see the time spend with the others having a great time with pet in Happy hour.
2023 年 11 月に 2 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Yoorim,Thank you for choosing Kimpton Da An during your Taipei travel and for taking the time to share your wonderful experience with us! We are truly honored to be one of your favorite brands in the world.We're thrilled to know that you appreciated our excellent location, making it convenient for travel to and from Songshan Airport and providing easy access to the subway lines. It's fantastic to hear that you found our hotel's overall design and facilities to be modern and new. We take pride in creating a contemporary and comfortable environment for our guests.We're also delighted that you enjoyed our pet-friendly policy. Kimpton is committed to creating a welcoming atmosphere for both our human and furry guests. It's heartwarming to hear about the positive experiences others had during our Social Wine Hour while spending time with their pets.Even though you didn't travel with a pet this time, we hope you felt the warmth and inclusivity of our pet-friendly environment. We appreciate your kind words, and it would be our pleasure to welcome you back for another exceptional stay at Kimpton Da An.Safe travels, and we look forward to hosting you again in the future!

10/10 (非常に良い)

Changhua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hospitality and wonderfully central!
2023 年 11 月に 1 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Changhua,Thank you so much for taking the time to share your fantastic 5-star review of your recent stay at Kimpton Da An Taipei! We are thrilled to learn that you had an exceptional experience and that our team's efforts contributed to making your stay memorable.Our team strives to provide outstanding service, and we're truly grateful for your kind words about the front desk and concierge staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay in the heart of Taipei.Sincerely,Matthew LimGeneral Manager

10/10 (非常に良い)

TO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Sincerely, Matthew Lim General Managerからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear TO,Thank you so much for taking the time to share your wonderful 10-star review of your recent stay at Kimpton Da An! We are thrilled to hear about your exceptional experience.Our team strives to create memorable experiences, and your positive feedback reinforces our commitment. We look forward to the pleasure of welcoming you back for another outstanding stay.If there's anything specific you loved about your visit or any suggestions for improvement, feel free to share. Your insights are invaluable to us.