At the time of check-in the receptionist said that I have only one room booked and not two....I showed her the reservation confirmation from Hotels.com that it says 2 rooms....she ignored that and tried to convince me that its just one room, It took her 10min to confirm that I have two rooms....
The rooms were not cleaned properly...My wife spoke to them twice(second and third day) as there was dust in both room ...
The quality of the breakfast was horrible...
At the time of check-out I informed the receptionist about those issues and he said re- breakfast, its due to pandemic and Covid that's why they couldn't serve good breakfast!!!
In summary, I will never visit this hotel at all when I come to Taif next time.