朝食 (イングリッシュ ブレックファスト)、毎日提供 (無料)

ソング ホテル シドニーの口コミ

3.5 out of 5
ソング ホテル シドニー
5-11 Wentworth Avenue, Sydney, NSW

口コミ

9.0

とても素晴らしい

評価 10 - 248 件の口コミ中 159 件が非常に良い" "
評価 8 - 248 件の口コミ中 63 件が良い" "
評価 6 - 248 件の口コミ中 15 件が普通" "
評価 4 - 248 件の口コミ中 5 件が不満" "
評価 2 - 248 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

SUMIKA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sumika,Thank you for your excellent rating! We're pleased to hear that you had a great experience with us. Your feedback is highly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager

6/10 (普通)

TOMOMI

気になった点 : 施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Tomomi,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

???

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食は、品数豊富で美味しいです。 部屋は古いですが清潔感があり、収納スペースなど、使い勝手の良い作りでした。 博物館や美術館へ徒歩圏内と、メインの予定をこなした後、予定を追加するにも便利な立地です。
2024 年 3 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Valued Guest,Thank you for sharing your experience with us! We're delighted that you enjoyed our delicious breakfast and found the room clean and despite its age.It's great to hear that our location near museums and art galleries added to your convenience. We look forward to welcoming you back and providing another enjoyable stay!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

YOSHIE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルから徒歩で主要な観光地のほとんどを回れるので、シドニー観光にはうってつけのホテルだと思います。 夜は車の通りも少なく、ホテル周辺は静かでとても過ごしやすかったです。近くにはMuseum駅があり、空港から電車に乗ってホテルまで非常に楽にたどり着けました。 ホテルのアメニティには歯ブラシや歯磨き粉はありませんが、ストレートヘアアイロンが備え付けであったのは嬉しい驚きでした。 シドニー観光に来る方には、ぜひオススメしたいホテルです!
2024 年 2 月に 10 泊滞在

8/10 (良い)

Taku

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 5 泊滞在

6/10 (普通)

Takeo

2024 年 2 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Takeo,Thank you for taking the time to rate your stay with us. We appreciate your feedback and strive to understand how we can improve to better meet our guests' expectations. If there are any specific areas where you feel we fell short during your stay, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm RegardsIbrahim SaeedDuty Manager

10/10 (非常に良い)

Akari

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect. The staff were friendly and helpful and the breakfast was delicious. The location was great and we enjoyed Sydney to the full.
2024 年 1 月に 3 泊滞在

8/10 (良い)

SATOKO

良かった点 : 清潔度、スタッフとサービス
交通の便が良い
2023 年 11 月に 1 泊滞在

6/10 (普通)

HIROSHI

駅からも公園も近く、立地は良かった。 朝食の種類が少し物足りない。
2023 年 11 月に 5 泊滞在

8/10 (良い)

KYOICHI

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Rudrarup

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place to stay. Very convenient location.
2024 年 5 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Rudrarup,Thank you for your kind review! We're glad to hear that you enjoyed your stay and found our location to be very convenient.We hope to welcome you back again soon.Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Djon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good staff & room. Modern & clean room. Best value for money place to stay. Would definitely recommend to friends & I will be staying here again in the future.
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Djon,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our modern and clean rooms, and that you found our staff to be excellent. It's wonderful to know that you consider us the best value for money and that you would recommend us to your friends.We look forward to welcoming you back in the future for another great stay.Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Shawn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Included breakfast is nice. Staff are always friendly and willing to help. Location is great and rooms are clean.
2024 年 5 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Shawn,Thank you for your wonderful review! We're delighted to hear that you enjoyed the included breakfast and found our staff friendly and helpful. It's also great to know that you appreciated our convenient location and clean rooms.Your kind words motivate our team to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay.Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Rhys

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Rhys,Thank you so much for your perfect rating! We're delighted to hear that you had such a positive experience with us. Your feedback is greatly appreciated and motivates our team to keep delivering excellent service.We look forward to welcoming you back for another outstanding stay.Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Mas Atikah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value for money especially with the 4 or 5 star hot buffet breakfast they provided for all guests which was incredible for the price. They did not have water bottles in the room or bathrobes but the buffet breakfast more than made up for it. Well renovated rooms with a modern Scandi vibe which was pleasant. Would stay again!
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Mas Atikah,Thank you for your wonderful review! We're thrilled to hear that you found great value in your stay and enjoyed our hot buffet breakfast. We're glad the modern Scandi vibe of our renovated rooms added to your pleasant experience. Your feedback about the water bottles and bathrobes is appreciated and will help us improve. We look forward to welcoming you back for another stay!Best RegardsIbrahim SaeedDuty Manager

10/10 (非常に良い)

Pornchanok

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient, Clean and Comfort
2024 年 5 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Pornchanok,Thank you for your review! We're delighted to hear that you found our location convenient, our facilities clean, and your stay comfortable. Your positive feedback is greatly appreciated and encourages us to maintain our high standards. We look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Karen、Dallas

家族旅行
The breakfast was excellent and so was the staff!
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Karen,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast and found our staff excellent. Your feedback means a lot to us and motivates us to keep providing top-notch service. We look forward to welcoming you back soon!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Bruno Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thanks
2024 年 5 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Bruno Joseph,Thank you so much for your 5-star rating and kind words! We're delighted to hear that you had a great experience with us. Your positive feedback means a lot to our team and inspires us to keep delivering excellent service. We look forward to welcoming you back soon!Best regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I enjoyed staying at Song hotel , well worth the money . And very close to all transport
2024 年 5 月に 5 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Steven,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Song Hotel and found it to be well worth the money. It's great to know that our convenient location close to all transport options added to your experience. We look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager

10/10 (非常に良い)

Renato、Greensborough

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Renato,Thank you for your excellent rating! We're pleased to hear that you had a great experience with us. Your feedback is highly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager

10/10 (非常に良い)

Jessy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
IWe really enjoyed our stay at song hotel . It is conveniently located near the parks , museum and can easily accessible via train and buses to Sydney harbour, bondi beach.and anywhere there . The breakfast ihas various varieties to choose and. It is worth checking out. We didn’t get to check out the restaurant. Excellent front desk staff services esp Viola and we are quite impressed with their services. . They go above and beyond serving guests , watching out for guests belonging ,assisting with storage , etc too many to mention. We will definitely back to this hotel again
2024 年 5 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jessy,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Song Hotel and found our location convenient for exploring the parks, museum, and other Sydney attractions. It's great to know that you appreciated the variety of our breakfast and the excellent service from our front desk staff, especially Viola. Your kind words about their dedication and assistance mean a lot to us. We look forward to welcoming you back on your next visit to Sydney!Warm RegardsIbrahim SaeedDuty Manager

10/10 (非常に良い)

Nirav

出張
良かった点 : 清潔度、施設のコンディションと設備
Excellent Hotel with good restaurant and cafe They provide wholesome breakfast also
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Nirav,Thank you for your kind review! We're delighted to hear that you enjoyed your stay, as well as our restaurant, cafe, and wholesome breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Warm RegardsIbrahim SaeedDuty Manager

8/10 (良い)

Alberto

Good location, well kept and nice breakfast.
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Alberto,Thank you for your positive feedback! We're glad to hear that you enjoyed our good location, well-kept facilities, and nice breakfast.We hope to have the pleasure of welcoming you back on your next visit to [City Name].Best regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Savenaca

2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Savenaca,Thank you for your rating and feedback. We're pleased to hear that you had a positive experience overall.If there's anything specific you feel we could improve upon to earn that extra star next time, please feel free to let us know. Your input helps us ensure that we continue to provide the best possible experience for all our guests.We look forward to welcoming you back for an even better stay in the future!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Ashton、Wolli Creek

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property centrally located, close to transportation, restaurant & bars
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Ashton,Thank you for sharing your experience with us! We’re delighted that you found our property’s central location convenient, with easy access to transportation, restaurants, and bars.We strive to provide a convenient and enjoyable stay for all our guests, and we’re glad we could meet your expectations.We look forward to welcoming you back for another great stay whenever your travels bring you back to Song Hotel.Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Eleanor

カップルで旅行
良かった点 : 設備とサービス
Staff the most helpful of any hotel we’ve ever stayed in. They were always happy to take care of any requests we asked. Simply amazing
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Eleanor,Thank you so much for your kind words and for highlighting our staff’s dedication to excellent service. We are thrilled to hear that our team made your stay memorable by being helpful and accommodating.Our goal is to ensure that every guest feels well taken care of, so it’s wonderful to know that our efforts were appreciated. We look forward to welcoming you back for another amazing experience in the future!Warm regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Debra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great hotel close to railway lines, breakfast was wonderful one thing I would say as a low point is the pillows are too hard and the room was on smaller side but as on holidays we were out every day everything else was great
2024 年 5 月に 4 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Debra,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel, especially our convenient location near the railway lines and our wonderful breakfast offerings.We appreciate your comments regarding the pillows and room size. Your feedback is valuable to us as we continually strive to improve our guests' experiences. Please know that we take note of your concerns and will review our pillow options for future enhancements.It's fantastic to hear that despite these minor inconveniences, you found everything else to be great. We hope that you had an enjoyable holiday exploring Sydney!We look forward to welcoming you back for another great stay in the future.Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Yvonne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is newly renovated, clean & good size. The area is walkable to restaurant & train is nearby. Breakfast is included, it was simple, for what you pay overal it is a great value. Would stay again.
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Yvonne,Thank you for your fantastic review! We are thrilled to hear that you enjoyed our newly renovated, clean, and spacious rooms, as well as our convenient location within walking distance to restaurants and near the train station.We’re glad you found value in our inclusive breakfast offering and that you would choose to stay with us again. Your feedback motivates us to maintain our high standards and ensure every guest has a memorable experience.We can’t wait to welcome you back for another great stay!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to everything and so affordable. Booked a micro double and got a king! Room was quiet clean with all the usual amenities you expect from a budget hotel. Happy hour downstairs was great and the room included breakfast. Only negative was curtains didn't blockout all the light. Made us get up early and start the day.
2024 年 5 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Andrew,Thank you for your wonderful feedback! We are delighted that you enjoyed your stay with us and appreciated the complimentary upgrade to a king room. We’re glad that you found our location convenient and our amenities suitable for your needs.Your feedback about the curtains is valuable, and we apologize for any inconvenience caused. We will review this to ensure a more comfortable stay for our guests in the future.We’re thrilled that you enjoyed our happy hour and inclusive breakfast offerings. We look forward to welcoming you back and providing another great experience.Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Maureen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was great. We had the evening meal and breakfast was amazing. Staff were so friendly and help .
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Maureen,Thank you so much for your kind words! We are thrilled to hear that you had a great experience during your stay with us.It’s wonderful to know that you found your room comfortable and enjoyed both the evening meal and breakfast. We take pride in our food offerings, and we're delighted that you found them amazing.Our team works hard to provide excellent service, so we appreciate your recognition of their friendliness and helpfulness.We look forward to welcoming you back for another amazing experience!Warm Regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Dion

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Dion,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff and free breakfast offered. Many breakfast items to choose from and the coffee was delicious. Overall, very happy with Song hotel. Hotel is currently undergoing renovations, one of the elevators had temporary walls. The concrete covering part of the ceiling in the bedroom was unsightly but I suppose it is a style preference. Some hotel customers were loud coming in late at night, I was awakened several times during the night from their conversations in the hallway.
2024 年 5 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Daniel,Thank you for taking the time to share your experience with us. We are delighted that you enjoyed our friendly staff, complimentary breakfast, and the variety of breakfast items available, including our delicious coffee.We appreciate your understanding regarding our ongoing renovations. Your feedback regarding the temporary walls in the elevator and the concrete covering in the bedroom is noted, and we will review these areas to ensure they meet our guests' expectations.We apologize for any inconvenience caused by noise disturbances during your stay. We will address this issue with our team to ensure a more peaceful environment for our guests in the future.We’re glad overall you had a positive experience at Song Hotel, and we look forward to welcoming you back for an even better stay.Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Rory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Rory,Thank you for choosing our hotel for your stay and for taking the time to leave a perfect rating! We are thrilled that you had a wonderful experience during your time with us.Your feedback means a lot to our team, and we are delighted to have met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The service personnel at breakfast was doing a fantastic job! Thanks to them all. Check-in was a bit too much writing.
2024 年 4 月に 4 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Peter,Thank you for sharing your experience with us! We are delighted that you enjoyed our fantastic breakfast service and we appreciate your kind words for our team.We apologize for any inconvenience caused during the check-in process. Your feedback is valuable, and we will review our procedures to streamline the process for a smoother experience in the future.We look forward to welcoming you back and providing another great stay.Warm regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Jeannette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Jeannette,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Léa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay ath the Song hotel
2024 年 4 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Lea,Thank you for choosing our hotel for your stay and for taking the time to leave a perfect rating! We are thrilled that you had a wonderful experience during your time with us.Your feedback means a lot to our team, and we are delighted to have met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Bobbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Bobbie,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and are glad that you had a positive stay overall.If there are any specific areas where we can improve and make your next stay even better, please let us know. We look forward to welcoming you back for another great stay soon!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Narelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great clean hotel. Good facilities and complimentary breakfast was wonderful
2024 年 4 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Narelle,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel and found our facilities to your liking.It’s wonderful to know that you enjoyed our complimentary breakfast, it’s always a pleasure to start the day on a high note.We look forward to welcoming you back for another great experience in the future!Warm regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staffs are friendly, room clean.
2024 年 4 月に 4 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Linda,Thank you for your feedback! We're glad to hear that you found our staff friendly and your room clean. We strive to provide a comfortable and welcoming experience for all our guests. If there's anything specific you think we can improve on, please let us know. We look forward to welcoming you back in the future!Best regards,Ibrahim SaeedDuty Manager

6/10 (普通)

van、ORANGE

家族旅行
良かった点 : スタッフとサービス
No room telephone?
2024 年 3 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Van,Thank you for your feedback. We apologize for any inconvenience caused by the absence of a room telephone. We will review this aspect to see how we can improve our guests' experience in the future. If there's anything else you'd like to share or if we can assist you further, please let us know. We hope to welcome you back soon.Best regards,Ibrahim SaeedDuty Manager

6/10 (普通)

van、ORANGE

家族旅行
良かった点 : 清潔度
No room telephone.
2024 年 4 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Van,Thank you for your feedback. We apologize for any inconvenience caused by the absence of a room telephone. However, we do have a direct number of reception operational 24 hours which is attended at all times in case any guest would like to have any assistance.Moreover, we will review this aspect to see how we can improve our guests' experience in the future. If there's anything else you'd like to share or if we can assist you further, please let us know. We hope to welcome you back soon.Best regards,Ibrahim SaeedDuty Manager

8/10 (良い)

Germana

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location. Good value for money
2024 年 4 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Germana,Thank you for your positive feedback! We're glad you found our location convenient and our services to be a good value for your money. We hope to have the pleasure of hosting you again in the future!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

lorraine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location to access all parts of the city
2024 年 4 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Lorraine,Thank you for your feedback! We're delighted to hear that you found our location excellent for accessing all parts of the city. We strive to provide convenience and accessibility for our guests, and we're glad you appreciated it. We look forward to welcoming you back for another great stay!Best regards,Ibrahim SaeedDuty Manager

8/10 (良い)

siobhan

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Liked the location. Staff were friendly. Facilities were clean. Aesthetic of the room wasn’t great with pipes and concrete overhead already low ceiling and the bed was hard and uncomfortable. Good for the price
2024 年 4 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Siobhan,Thank you for your feedback! We're glad to hear that you liked our location, found our staff friendly, and appreciated our clean facilities. We apologize for any discomfort caused by the room aesthetics and the bed. Your comments are valuable to us, and we will review them to see how we can improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,Ibrahim SaeedDuty Manager

8/10 (良い)

VICKI

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Location. Quirky decor
2024 年 3 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Vicki,Thank you for your feedback! We’re thrilled that you enjoyed our great location and appreciated the decor. We strive to create a memorable experience for our guests, and we look forward to welcoming you back for another visit.Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Emil、Tullamarine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and close to the city. Short walk to Museum station and the Australian Museum which is the main reason we stayed there. The room was modern, clean and very comfortable and the staff were friendly and helpful. Will definitely be returning soon!
2024 年 4 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Emil,Thank you so much for your kind words! We're delighted that you enjoyed our convenient location, modern and comfortable rooms, and friendly staff. It’s great to hear that our proximity to Museum station and the Australian Museum met your needs perfectly. We can’t wait to welcome you back on your next trip!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Julyssa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As a solo female traveller, I would say that this was a convenience and great place to stay. I took a train from the airport to the hotel. It was close to Museum train station (5min walk) and overall, I felt very safe walking around, especially at night. It is easy to get to the tourist attractions via train, bus or Uber. I just took the train everywhere as it was more convenient and affordable. The breakfast was basic, but good. I have no complaints. My room was a decent size and very clean. I was also able to check in early, which was a bonus as I had been travelling for over 16 hours. The construction had stopped so I had no issue with the elevator/lift. I would say that you can hear people talking in the halls or the doors closing in the morning, but it didn’t bother me. I really liked that a hairdryer and straightener was provided. No amenities so if that’s your thing, this isn’t the hotel for you. I didn’t rent a car, but the car park is 5-7min walk away. Probably better to pay at the lot itself than the hotel as I heard it was cheaper. I would say that the population of the hotel was older so if you’re looking for a place to meet people under 35 years old, this may not be the spot for you. Overall, I am very happy with my stay and would stay here again.
2024 年 4 月に 4 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Julyssa,Thank you for sharing your experience with us in such detail! We're thrilled that you found our hotel convenient and safe for solo female travelers. It's great to hear that our proximity to public transportation and tourist attractions met your needs perfectly. We're glad you enjoyed our breakfast, room cleanliness, and the convenience of early check-in. Your feedback about the noise level and the demographic of our guests is noted and appreciated. We look forward to welcoming you back on your next visit!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Megan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location Right near the park Friendly staff and neat rooms
2024 年 4 月に 1 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Megan,Thank you for your kind words! We're delighted that you enjoyed our great location near the park and found our staff friendly. It's great to hear that you also liked our neat rooms. We hope to welcome you back for another enjoyable stay in the future!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A,small bouquet horel well managed
2024 年 4 月に 2 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Brian,Thank you for your kind words! We're glad to hear that you had a positive experience and found our hotel well-managed. We hope to have the pleasure of welcoming you back for another great stay soon!Best regards,Ibrahim SaeedDuty Manager

10/10 (非常に良い)

Polly、Spokane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A clean, attractive, and comfortable hotel, with friendly staff and good food.
2024 年 4 月に 3 泊滞在
Ibrahimからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Polly,Thank you for your kind words! We’re delighted that you enjoyed your stay and found our hotel clean, attractive, and comfortable. It’s wonderful to hear that our staff and food met your expectations. We look forward to welcoming you back for another enjoyable experience!Best regards,Ibrahim SaeedDuty Manager