バー (施設内)

プルマン シドニー エアポートの口コミ

5 out of 5
プルマン シドニー エアポート
191 O Riordan Street, Mascot, NSW

口コミ

9.0

とても素晴らしい

評価 10 - 1004 件の口コミ中 661 件が非常に良い" "
評価 8 - 1004 件の口コミ中 220 件が良い" "
評価 6 - 1004 件の口コミ中 69 件が普通" "
評価 4 - 1004 件の口コミ中 28 件が不満" "
評価 2 - 1004 件の口コミ中 26 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

??

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
シドニー乗り継ぎの際の常宿にしています。
2024 年 4 月に 1 泊滞在

6/10 (普通)

KOICHI

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

YUKO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
とても綺麗でした。掃除も行き届いていて、気持ちよく過ごせました。空港にも近くて助かりました。
2023 年 3 月に 1 泊滞在

2/10 (非常に不満)

Amex

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
It is a disgrace for the brand. I do not know where can you find another hotel in Australia that charges for wifi! where to find another airport hotel that charges for shuttle bus to airport! Really bad!
2023 年 2 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
2022 年 2 月に 1 泊滞在
Sharon Cheungからの返信 (投稿日 : 2022 年 3 月 3 日)
Dear guest, Thank you very much for taking the time to share your recent experience with us. We are pleased to know that you enjoyed your stay. We are more than welcome f you have further comments during your stay. I was curious to find out more about what we could potentially do to improve on this area. I would like to be able to share this information with the team so it can be further evaluated and so we can continue to improve our services. Once again, thank you kindly for your feedback and we look forward to welcoming you back at the hotel in a near future. Warm regards, Sharon Cheung Front office supervisor

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2人で利用しました。 部屋のシャワーとトイレが頭位のスライドガラスで仕切られていて、使用時の音や空気感に気を使いリラックスできませんでした。 1人で使うには申し分ありません。
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and friendly staff. Free guest room wifi if Accorhotel member. Clean and well-equipped room.
2019 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 1 泊滞在

8/10 (良い)

shozoo、Japan

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wi-Fiは有料ですか? コネクト画面に料金が表示されていました。
2019 年 4 月に 1 泊滞在
Kateからの返信 (投稿日 : 2019 年 5 月 7 日)
Good afternoon Shozoo, Thank you for taking the time to review. The hotel provides Wi-Fi free of charge in the rooms for LeClubAccorHotel members (free to join) or alternatively, offers a free Wi-Fi service in the hotel lobby. We hope to see you welcome you back to Pullman Sydney Airport soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 2 泊滞在
Kateからの返信 (投稿日 : 2019 年 1 月 3 日)
Thank you for taking the time to review. We hope to see you again soon!

8/10 (良い)

Happy Traveller、Abu Dhabi, UAE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Near to Domestic Airport
New opened hotel and clean and latest facility. Hospitality of staff is good, and quality of breakfast buffet is also impressive.
2017 年 12 月に 1 泊滞在
GMからの返信 (投稿日 : 2018 年 1 月 29 日)
Thanks for letting us know about your experience kind regards

10/10 (非常に良い)

Kyoko、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
モダンでスタイリッシュなホテル
早朝の成田便の為、前日に1泊。シドニー空港近くでとてもお洒落なホテル、チェックイン時にバスタブの部屋を提案、変更いただき、ゆっくりと疲れをとることが出来ました。
2017 年 12 月に 1 泊滞在

6/10 (普通)

ミー子、日本

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
ルームサービスで食事を頼んだが20分と言われたにもかかわらず、40分経っても来ないので、再度催促したが確認すると言ったきり。ルームサービスは諦めました。結局、届かなかった。
2017 年 10 月に 1 泊滞在
GMからの返信 (投稿日 : 2017 年 10 月 31 日)
저희에게 알려 주셔서 감사합니다. 불편을 끼쳐 드려 죄송합니다.

6/10 (普通)

smurf、Tokyo

良かった点 : 清潔度、客室の快適度
きれいで利便性よし
帰国の飛行機が早朝であったこと、市街地の同クラスホテルより割安だったことから選びました。 基本はエアポートホテルなので、面白味や華やかさはあまりありませんが、新しいので気持ちよく過ごせました。 周辺はコンビニ?や飲食店、市街へ10分足らずのメトロの駅もあり、観光でも特に不便はありませんでした。 何よりも空港への近さは魅力。国内線ターミナルなら徒歩でも15分です。 難点としては、バーで飲みたかったのだが、レストランの客で忙しいのか、非常に素っ気なかったこと、あと、これはオーストラリア全体かどうかわかりませんが、アメニティは最低限です。
2017 年 8 月に 2 泊滞在
GMからの返信 (投稿日 : 2017 年 8 月 29 日)
ホテルや近所でのあなたの経験を教えていただきありがとうございます。 バーでのおもてなしで皆様を歓迎していなかったことは大変残念です。 敬具

10/10 (非常に良い)

Porter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy from airport
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right next to the airport
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very enjoyable stay. The staff friendly and helpful.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Violeta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service
2024 年 4 月に 1 泊滞在

8/10 (良い)

Mildred

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location. Staff was nice and friendly.
2024 年 3 月に 4 泊滞在

8/10 (良い)

Adheem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Steve、Lucasville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely polite and helpful throughout our visit, with special mention to the concierge team and the restaurant and bar staff.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Reinier

気になった点 : 施設のコンディションと設備
Wouldn’t recommend
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Gareth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 3 月 22 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Frank

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great stay in that hotel
2024 年 3 月に 3 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 3 月 22 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Tatjana

2024 年 3 月に 2 泊滞在

8/10 (良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent hotel near the airport and a quick metro ride into town. Loses a star because it's 2024 and they're still charging for internet!
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Bill

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 3 月 7 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 (非常に良い)

Ya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

6/10 (普通)

Joseph

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The bed and pillows smelled pretty bad. Other than that it was not bad
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Rose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very relaxing
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 28 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Ackie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to airport. Friendly staff
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 20 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Jason

2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 3 月 22 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Beverley

2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 12 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Marjory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Luxury hotels are such a respite during stressful travel. We loved the hotel from the lobby, restaurant and rooms to staff.
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 12 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Hemangini

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Hotel.
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 12 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Marjory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We recognize that being in a quiet, safe hotel is what we need. However, we want luxury hotels like this one!! This hotel is gorgeous and has logical features like a place to put suitcases and toiletries. People at the desk got wine for us even though the bar was closed. Just note if you are a first timer, Pullman has a smaller desk presence which is near the bar and restaurant. If you think you are at the entrance to the bar, you are at the place to check in.
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 12 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great. Very convenient being near the airport
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 12 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Should have shuttle bus to airport. Should have better info about getting to/from airport
2024 年 2 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future.

6/10 (普通)

GIRISH

2024 年 1 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Good price , that’s all
2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future.

8/10 (良い)

Ahmed

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 3 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s lovely to have a five star hotel so near to the airport with fine dining and an excellent bar. On top of that, it’s so refreshing to find staff so helpful.
2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 3 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Maxine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Suzanne

2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Craig

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

David

2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

Alex

2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 2 月 3 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 (良い)

Paul、Dolans Bay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 (非常に良い)

MARIA DO CARMO

2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 (普通)

Steven

良かった点 : 客室の快適度
Nickel and dime
When deciding which hotel to stay my last night in Sydney close to the airport part of what made my decision was a hotel with a shuttle. While the Pullman has access to a shuttle it is with a 3rd party and they charge $24 and limit you too 2 bags. I used the mini fridge in the room and it was very dirty and didn't chill well. Wifi cost $10 as well. Hotel looked mod and nice but not a place I would endorse.
2024 年 1 月に 1 泊滞在
PULLMAN SYDNEY AIRPORTからの返信 (投稿日 : 2024 年 1 月 25 日)
Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future.