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This is a cute hotel close to the cruise terminal. While we were there we saw at least a couple of wedding parties. It has a nice size bar but the restaurant has a small choice of food.
The sink wasn't clean, and had bad smell. Milk in the fridge was open and we called for a new one. The room is not soundproof enough to hear outside and neighbors.
There are so many reasons why I am glad I stayed here, the wonderful staff, the lovely food, my amazing bedroom with the waterside views and the location, to name a few.
Chris
Stayed 8 nights in Feb 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Thank you for choosing Pier One Sydney for your stay! We are looking forward to seeing you again in the future.
Wonderful hotel with all the little extras you expect for the price. Lovely location and view recommend the balcony rooms for proper view and experience. Will definitely put this hotel in list of my favourites
katrina
Stayed 1 night in Feb 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Thank you for sharing your review, Katrina!We are looking forward to seeing you again.
The property is perfect for sightseeing. Walk out the front door and see the bridge..walk to end of sidewalk beautiful view of opera house. Eugene the concierge is wonderful. Got us hard to get tour tickets! The only negative about this property and not a big deal. Is the corridors seem a bit datedand carpet tired. But who hangs in the corridor.? The main areas and rooms are grest. We had a harbour view abd it was grand.
Thomas
Stayed 2 nights in Feb 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Thank you very much for sharing your feedback, Thomas! We are glad to hear you had a great time at Pier One.
10/10 Excellent
ROBERT
Jan 27, 2024
ROBERT
Stayed 2 nights in Jan 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Thank you for staying! We are looking forward to seeing you again.
6/10 Okay
Michael
Jan 12, 2024
Michael
Stayed 1 night in Jan 2024
Response from Pier One Sydney Harbour on Mar 8, 2024
Thank you for taking the time to share your rating. We are hoping to see you again in the future.
4/10 Poor
Mark
Jan 12, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Mark
Stayed 1 night in Jan 2024
Response from Pier One Sydney Harbour on Jan 18, 2024
Thank you for sharing your rating, Mark!Please feel free to reach out to us directly to share any additional feedback you may have. We are hoping to seeing you again in the future.
10/10 Excellent
Steven
Jan 12, 2024
Liked: Property conditions & facilities
Steven
Stayed 1 night in Jan 2024
Response from Pier One Sydney Harbour on Jan 18, 2024
Thank you, Steven!We are hoping to see you again in the future!
10/10 Excellent
Toula
Traveled with family and small children, Traveled with pets
Always love staying at this boutique hotel. It’s on the water, close to the city, yet is small and quiet and feels like an opulent oasis. The rooms are beautiful and having a drink at the Al fresco bar is sublime.
Vinishia
Stayed 1 night in Dec 2023
Response from Pier One Sydney Harbour on Dec 25, 2023
Thank you, Vinishia!We are happy to hear that you enjoyed your stay with us and are looking forward to seeing you again!
10/10 Excellent
kristen
Traveled with family
Dec 22, 2023
Liked: Amenities
Everything and everyone was excellent
kristen
Stayed 2 nights in Dec 2023
Response from Pier One Sydney Harbour on Dec 24, 2023
Dear Kristen,Thank you for sharing your feedback, we are glad to hear you had a great stay with us! We are looking forward to seeing you again.
8/10 Good
Maria
Traveled with family
Dec 18, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The sofa bed was a total disaster. Was not fit to sleep on. The so called mattress was a 1/2 inch if springs and a bit of foam. When called to see about getting a mattress was told what we had was all they had. Was bought extra duvet. Had to take sofa cushions and make a decent sleeping space. Unacceptable for the price we paid.
Maria
Stayed 3 nights in Dec 2023
Response from Pier One Sydney Harbour on Dec 24, 2023
Dear Maria,Thank you for sharing your feedback. We have shared this with the relevant teams to prevent this from happening again. We are hoping to see you again soon, please reach out to us directly if you wish to discuss your feedback further.
10/10 Excellent
Nicole
Dec 15, 2023
Nicole
Stayed 1 night in Dec 2023
Response from Pier One Sydney Harbour on Dec 17, 2023
Thank you for sharing, Nicole!We are happy to hear that you enjoyed your stay with us.
10/10 Excellent
Simon
Nov 30, 2023
Simon
Stayed 1 night in Nov 2023
Response from Pier One Sydney Harbour on Dec 24, 2023
Thank you for sharing your rating, Simon!We are looking forward to seeing you again.
Great location and cute pier themed. Room was a little dark, could use more lighting and window shades were broken in the room. Bar and restaurant staff was friendly and accommodating!
Verified traveler
Stayed 1 night in Nov 2023
Response from Pier One Sydney Harbour on Nov 16, 2023
Thank you, we are glad to hear you enjoyed your stay at Pier One and are looking forward to welcoming you again in the future.
10/10 Excellent
Kevin
Nov 12, 2023
Kevin
Stayed 1 night in Nov 2023
Response from Pier One Sydney Harbour on Nov 15, 2023
Thank you, Kevin!We are glad to hear you had a great time at Pier One and are looking forward to seeing you again in the future!
10/10 Excellent
Dorothy
Nov 8, 2023
Dorothy
Stayed 2 nights in Oct 2023
Response from Pier One Sydney Harbour on Dec 1, 2023
Thank you for your rating!We are hoping to see you again soon.
The rooms were great with comfortable beds and beautiful views.
Not impressed with breakfast being $45/pp. Would have been half the cost of our room had we eaten at the hotel.
Brittany
Stayed 1 night in Oct 2023
Response from Pier One Sydney Harbour on Nov 3, 2023
Thank you for sharing your feedback, Brittany! We are glad to hear you enjoyed your stay and are looking forward to your return.
Quite a unique hotel, with excellent facilities and service. Have been a few times now and really enjoyed the experience on both occasions.
Chris
Stayed 3 nights in Oct 2023
Response from Pier One Sydney Harbour on Oct 28, 2023
Thank you very much for sharing your feedback, Chris!We are happy to hear you enjoyed your stay at Pier One and we are looking forward to welcoming you again in the future!
Response from Pier One Sydney Harbour on Oct 21, 2023
Dear Beau,Thank you for sharing your rating. We are sorry to hear you did not enjoy your stay with us. Please feel free to reach out to us directly to share further details about your stay and we are hoping to see you again in the future.
8/10 Good
Michael
Oct 10, 2023
Liked: Cleanliness, staff & service
Michael
Stayed 3 nights in Oct 2023
Response from Pier One Sydney Harbour on Oct 16, 2023
Thank you for sharing your rating, Michael! We are hoping to see you again soon.
10/10 Excellent
Michael
Traveled with partner
Oct 7, 2023
Liked: Property conditions & facilities
Amazing. Relaxing. Great chef and kitchen staff
Michael
Stayed 3 nights in Sep 2023
Response from Pier One Sydney Harbour on Oct 11, 2023
Thank you, Michael!We are glad to hear you enjoyed your stay with us!