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クラ ノースシドニー-ナピアの口コミ

3.5 out of 5
クラ ノースシドニー-ナピア
26 Napier St, North Sydney, NSW

口コミ

7.0

良い

評価 10 - 16 件の口コミ中 5 件が非常に良い" "
評価 8 - 16 件の口コミ中 3 件が良い" "
評価 6 - 16 件の口コミ中 3 件が普通" "
評価 4 - 16 件の口コミ中 4 件が不満" "
評価 2 - 16 件の口コミ中 1 件が非常に不満" "

6.8/10

清潔度

7.0/10

設備とサービス

6.4/10

施設のコンディションと設備

2.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Valmai

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed our stay as our daughter lives there and it was great for us shopping n transport n restaurants excellent. The only negative was the unit need some updating n maintenance work but would still stay there again
2023 年 6 月に 7 泊滞在
KULA Teamからの返信 (投稿日 : 2023 年 6 月 28 日)
Hi Valmai!We're thrilled to know you enjoyed your stay and we'll definitely take note on the maintenance work for the apartment.Hopefully when you book with us next time, the apartment will welcome you with improvements. Thank you for choosing us.

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Quick walk to where we needed to go. Everything was nearby. Lots of room in the unit. Great size kitchen.
2023 年 5 月に 3 泊滞在
KULA Teamからの返信 (投稿日 : 2023 年 6 月 15 日)
Hi Andrew!It is wonderful to hear that you found the apartment to your liking. We love our location in North Sydney.We hope to see you again soon and thank you for choosing us.

6/10 (普通)

YIU SUM WILSON

家族旅行
気になった点 : 客室の快適度
Not a really good experience
The apartment location is good but overall stay is not a really good experience. You needed great effort to find the parking bay provided. The apartment is old-fashioned and not really cleaned. Bathroom light flashed all the way and we had to turn it off. Shower is not working well and only small amounts of water could come out. Moreover, the Netflix is out of order throughout the stay!
2023 年 5 月に 4 泊滞在
KULA Teamからの返信 (投稿日 : 2023 年 6 月 15 日)
Hi Yiu Sum,Thank you for your feedback and we apologise for the underwhelming stay.We take these issues you mentioned seriously and we are working towards resolving them to provide a more comfortable and cozy experience in the future.We hope you give us another chance and we'd like to thank you again for choosing us.

4/10 (不満)

jumi

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在

4/10 (不満)

Jethro

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Booked and paid for a room with queen bed and twin bed. only got a queen bed and had to pay extra for another bed to be delivered to the room.
2023 年 4 月に 6 泊滞在
KULA Teamからの返信 (投稿日 : 2023 年 4 月 13 日)
Hi Jethro,Thank you for providing your feedback and we apologise for the state of the bed configuration during your arrival.We have looked into your booking and confirming that we didn't charge the extra bed when we delivered it. We are reviewing our advertisement on the platform to ensure that it aligns with our offerings and we are sorry that this wasn't the case when you booked.Thank you for staying with us and we hope we can welcome you back in the future.

4/10 (不満)

Kyle

気になった点 : 清潔度
2023 年 3 月に 5 泊滞在
KULA Teamからの返信 (投稿日 : 2023 年 4 月 30 日)
Hi Kyle,Thank you for your feedback and we apologise that your stay was not up to par.We would love to hear about what we can improve on or the issues you encountered. Should you prefer to share these privately, you are welcome to send us a message.We hope we can serve you better in the future and thank you for choosing us.

10/10 (非常に良い)

Tom

出張
良かった点 : 設備とサービス、施設のコンディションと設備
Great location for business travel, Great communication with Accommodation, easy check in and out- clean rooms
2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Darren

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location for business travel, Great communication with Accommodation easy check in and out- clean rooms
2022 年 8 月に 4 泊滞在

6/10 (普通)

JASMINE

家族旅行
良かった点 : 設備とサービス
Not super clean but acceptable. We are not lucky as toilet light is out. Best to be brighter inside apartment as rainy days make apartment very dark and light is not as bright
2022 年 6 月に 15 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 客室の快適度
Good apartment, better communication needed
Apartment location is good and amenities generally good. Communication about check in was not suitable for international travelers as there was no information until too close to arrival to be able to access it - had to chase. Apartment was described as 1 queen and 1 single bed - there was no single bed or linen to convert the couch.
2022 年 4 月に 18 泊滞在

8/10 (良い)

Russell

家族旅行
良かった点 : 清潔度
Good, but could be better
The apartment was very good for a short stay. Full kitchen, even full laundry. The blinds are showing their age. Communication with management was hit and miss ... I tried to get their attention on an issue but only traded texts. The issue was most "odd" ... there was no way I could lock the apartment door! (even the cleaning team who arrived as I was leaving couldn't) and the was no latch on the door (like in hotel rooms.
2022 年 1 月に 9 泊滞在

8/10 (良い)

Peter

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good place to stay without being luxurious; V close to city. All basics provided for.
2021 年 12 月に 3 泊滞在

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、客室の快適度
2021 年 12 月に 4 泊滞在

4/10 (不満)

Paul

良かった点 : 清潔度
気になった点 : 設備とサービス
2021 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very convenient location for our needs, management easy to deal with - only gripes are cleanliness 3/5 (cooking trays greasy, mould in shower)
2021 年 5 月に 4 泊滞在