Hi Daiki, Thank you for your review. I am sorry our hotel is up to your standard. There are couples of options for transportation depends on where you want to go. Our hotel just changed the new carpet on each level floor and new paint on the door. Not sure where you think it is smelly. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Atsushi
2023 年 2 月 26 日
Atsushi
2023 年 2 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 2 月 27 日)
HI Atsushi, Thank you so much for your review. I am glad you had a good stay. Hopefully we will see you again. Have a great week ahead. Forrest Pang General Manager
Thank you kindly for your feedback. I am glad that your room was nice and clean during your stay. We will definitely take your concerns on board. We look forward to seeing you again in the future!
4/10 (不満)
宿泊されたお客様
2019 年 10 月 26 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 10 月に 4 泊滞在
forrestからの返信 (投稿日 : 2019 年 10 月 27 日)
Good Morning, Thank you so much for your score. Glad you had a great stay. Hopefully we will see you again soon. Have a fantastic week ahead. Forrest Pang General Manager
Hi,
Sorry to hear about the bad experience at our hotel. For any difficulty which you encounter regarding amenities you are most welcome to speak to our friendly staff at the reception as they would strive further to make your stay a wonderful one. Kind regards,
8/10 (良い)
choi wai
家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
·
choi wai
2024 年 4 月に 3 泊滞在
Sulavからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Wai, Thanks for your review. we look forward to welcome you again. Kind regards Sulav Assistant Manager.
8/10 (良い)
Ricky
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ricky
2024 年 4 月に 3 泊滞在
Sulavからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Ricky, Thanks for your review, We are glad you enjoyed the stay with us, we look forward to welcome you again. Kind regards Sulav Assistant Manager.
10/10 (非常に良い)
Jeyendran
2024 年 4 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
All good
Jeyendran
2024 年 3 月に 3 泊滞在
Sulavからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Jeyendran,Thanks for your review, We are glad, you had a nice and comfortable stay with us, we will share this amazing review to our team and thrive our best to continue the same. We look forward to welcome you again. Kind Regards Sulav Assistant Manager.
4/10 (不満)
Dwijadas
2024 年 3 月 14 日
Dwijadas
2024 年 3 月に 4 泊滞在
Sulavからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Dwijadas,Thanks for your review, we are sorry we couldnt meet your expectation. Please elaborate more so we can focus on it as well. We look forward to welcome you again. Have a great weekend. Regard Sulav Assistant Manager.
10/10 (非常に良い)
Relithon
2024 年 3 月 11 日
Very good behaviour
Relithon
2024 年 3 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 3 月 11 日)
Hi Relithon, Thank you so much for your amazing review. I am glad you had a good stay. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
Margaret
家族旅行
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス
The only thing I would have liked were drinking glasses.
Your smoking area was excellent compared to others.
Margaret
2024 年 2 月に 2 泊滞在
Sulavからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Margaret, thanks for your review, we are glad you enjoyed the stay with us, we look forward to welcome you again.
2/10 (非常に不満)
Anders
2024 年 2 月 12 日
Anders
2024 年 2 月に 1 泊滞在
Sulavからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Guest, Thanks for your review. Please elaborate more regarding your stay with us, We look forward to welcome you again. Regards Sulav Assistant Manager.
10/10 (非常に良い)
Mamta
カップルで旅行
2024 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was very nice and clean and good value
Mamta
2024 年 2 月に 2 泊滞在
Forrestからの返信 (投稿日 : 2024 年 2 月 11 日)
Hi Mamta,Thank you so much for your review. I am glad you had a good stay. I will share your comments with my amazing team. Have a wonderful week ahead.Forrest Pang General Manager
2/10 (非常に不満)
Jymlyn
2024 年 2 月 7 日
Jymlyn
2024 年 2 月に 3 泊滞在
Forrestからの返信 (投稿日 : 2024 年 2 月 8 日)
HIJymlyn, Thank you for our rating. Seems like you didnt have a good experience at our hotel. Since you didn't make any comments it might be you dont like our room size. The size of our room is the standard of Ibis Budget Hotels. Have a great weekend ahead. Forrest Pang General Manager
10/10 (非常に良い)
Graeme
出張
2024 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I could sleep without interruption
Graeme
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 29 日)
HI Graeme, Thank you for your review. I am glad you had a good sleep. Hopefully we will see you again soon. Have a great week ahead. Forrest Pang General Manager
6/10 (普通)
Rodney
2024 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rodney
2024 年 1 月に 2 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 28 日)
Hi Rodney, Thank you for your review. Seems like you had a reasonable stay. Hopefully we will see you again soon. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
James
2024 年 1 月 21 日
James
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 23 日)
HI James, Thank you so much for your 4 stars rating. I am so glad you had a good stay with us. Hopefully we will see you again. Have a great week ahead. Forrest Pang General Manager
4/10 (不満)
Sandra
2024 年 1 月 17 日
Sandra
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 19 日)
HI Sandra, Thank you for your review. Not sure what it went wrong during your stay. The size of our room is the standard of Ibis Budget Hotels. Unfortunately we cant change that. Have a great weekend. Forrest Pang General Manager
6/10 (普通)
Lavoni
小さなお子様連れの家族旅行
2024 年 1 月 15 日
Bathroom could be better in terms of space. Room was good but need better ventilation, windows couldn't be opened more wider when need fresh air instead of aircon. Bunk bed linens never changed during our whole stay because of some policy Re: staff that specialises in cleaning/changing linens of bunk bed. Otherwise the whole experiencewas satisfying considering the money paid. Wouldn't mind staying there again and would definitely recommend to others.
Lavoni
2024 年 1 月に 13 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 16 日)
Hi Lavoni, Thank you for your review. The size of our bathroom is the standard of Ibis Budget Hotels. With new regulation all residential or Hotels cant open the window completely any more. We can still open a bit with window lock on. Enjoy rest of your week and hopefully we will see you again soon. Thank you
4/10 (不満)
Manpreet singh
2024 年 1 月 15 日
Manpreet singh
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 2 月 5 日)
HI Manpreet, Thank you for your review. It seems like you had a reasonable stay. If you would like to provide more feedback please let us know. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Paul
2024 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service.
Paul
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Paul, Thank you so much for your review. I am glad you had a good stay. I will share your comments with my amazing team. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
Tanya
2024 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス
Tanya
2024 年 1 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Tanya, Thank you for your 4 star rating. I am glad you had a good stay. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
YASER
2024 年 1 月 9 日
so nice
YASER
2024 年 1 月に 7 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Yaser, Thank you so much for your review. I am glad you had a good stay. Hopefully we will see you again soon. Have a great week ahead. Forrest Pang General Manager
6/10 (普通)
Michael
出張
2024 年 1 月 6 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Bathroom and toilet were in a prefabricated pod that you had to step up to get in there. Fairly nasty space once in there.
Price for 3 nights was cheap and you get what you pay for.
Michael
2024 年 1 月に 3 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
HI Michael, Thank you for your review. Unfortunately the size of our bathroom is the standard of Ibis Budget Hotels. Have a great week ahead. Forrest Pang General Manager
6/10 (普通)
Peter
2023 年 12 月 31 日
良かった点 : スタッフとサービス
Peter
2023 年 12 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
HI Peter, Seems like you had a reasonable stay. Hopefully we will see you again soon. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
Judith
カップルで旅行
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bathroom was very very small, just not a good design
Judith
2023 年 12 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
HI Judith, Thank you for your review. The size of our bathroom is the standard of Ibis Budget Hotels. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
Alexander
2023 年 12 月 25 日
Alexander
2023 年 12 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 16 日)
HI Alexander, Thank you so much for your amazing score. I am so glad you had a good stay. Enjoy rest of your week. Forrest Pang General Manager
10/10 (非常に良い)
Rajivkumar
2023 年 12 月 23 日
Rajivkumar
2023 年 12 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
HI Rajivkumar, Thank you so much for your review. I am glad you had a good stay. Happy New Year. Forrest Pang General Manager
10/10 (非常に良い)
Belinda
2023 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Belinda
2023 年 12 月に 2 泊滞在
Forrestからの返信 (投稿日 : 2024 年 1 月 9 日)
HI Belinda, Thank you so much for your 5 star review. I am so glad you had a great stay. Hopefully we will see you again soon. Happy New Year. Forrest Pang General Manager
8/10 (良い)
YASER
2023 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
YASER
2023 年 12 月に 7 泊滞在
Forrestからの返信 (投稿日 : 2023 年 12 月 18 日)
HI Yaser, Thank you so much for your amazing score. I am so glad you had a good stay. Hope we will see you again soon. Merry Christmas to you and your love ones and Happy New Year. Forrest Pang General Manager
6/10 (普通)
daniel
出張
2023 年 12 月 11 日
気になった点 : 清潔度、施設のコンディションと設備
daniel
Forrestからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Daniel, Thank you for your review. It seems like you had a reasonable stay. Have a great week ahead. Forrest Pang General Manager
6/10 (普通)
Alyssa
2023 年 12 月 10 日
Alyssa
2023 年 12 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 12 月 13 日)
HI Alyssa, Thank you for taking time to give us score. It seems like you had a reasonable stay. Hope you have a good week so far. Have a wonderful Christmas and New Year. Forrest Pang General Manager
6/10 (普通)
Jet
2023 年 12 月 1 日
気になった点 : 清潔度、施設のコンディションと設備
Expected for the price
Average
Jet
2023 年 11 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Jet, Thank you for your review. You might think our room and bathroom are too small. Thank is the standard of Ibis Budget Hotels. Have a great week ahead. Forrest Pang General Manager
2/10 (非常に不満)
Wesley
2023 年 12 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wesley
2023 年 11 月に 4 泊滞在
Sulavからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Guest, Please elaborate more regarding your stay with us, Looking forward to welcome you soon.
6/10 (普通)
Jet
2023 年 11 月 29 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Place is good for the price
Jet
2023 年 11 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 29 日)
Hi Jet, Thank you for writing a review. I am glad you had a reasonable stay. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Tilak
2023 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff ,clean room ,no problems
Tilak
2023 年 10 月に 28 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 29 日)
Hi Tilak, Thank you so much for your review. I am glad you had a good stay. I will share your comments with my team. Hopefully we will see you again. Have a wonderful week ahead. Forrest Pang General Manger
8/10 (良い)
Graeme
出張
2023 年 11 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good for what it is. Budget stays. Walls a bit thin … could hear speaking from adjacent room (tho not distinguishing words). Fibreglass “capsule” style of shower/toilet can be fairly slippery if not ultra-careful… wide opening between the two meant water spray into toilet area from shower unavoidable (easy to spray clothes that didn’t fit onto wall pegs, no shower curtain). No microwave in room … one near office for whole motel. Which is ok but No notice of this fact in room. NO INSTRUCTIONS POSTED FOR MICROWAVE (incl no advice whether unit is 850/1000/1100 watts) … they all operate differently.
All interactions with staff friendly and polite.
Rooms over carpark away from traffic noise… suggest bringing white noise device just in case you are over road.
Location means getting onto road from driveway can be a bit hectic … depending on time of day
Graeme
2023 年 11 月に 4 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Graeme, Thank you for your review. The design of our bathroom is the standard of Ibis Budget Hotels. Thank you for bringing it up about the microwave function. We have never had those comments before. Most of hotel rooms won't have microwave in the room. If you book apartment style hotels there would have microwave or kitchen. Have a great week ahead Forrest Pang General Manager
2/10 (非常に不満)
pallavi
2023 年 11 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
very dirty
pallavi
2023 年 11 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 20 日)
Hi Pallavi, Thank you for your review. We actually checked the room after you checked out. We couldn't see any mould or marks in the bathroom. There is no smell which you mentioned. there were some scratch marks on the floor but not dirty. Sorry our hotel is up to your standard. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
amanda
グループ旅行
2023 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Unfortunately our stay was interrupted by people smoking marijuana on the second floor and it wafting down the hall and when you opened the door it would go into our room.
amanda
2023 年 11 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 20 日)
Hi Amanda, Thank you for your review. We do apologize on behalf of other guests. We do have emergency number which guests can call so we can sort it out straight away. Have a great week ahead. Forrest Pang General Manager
8/10 (良い)
Barry
出張
2023 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed was comfortable and the room clean.
Barry
2023 年 10 月に 2 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 3 日)
HI Barry, Thank you so much for your review. I am so glad you had a good stay and had a good night sleep on our comfortable bed. I will pass on your comments to our amazing housekeeping team. Thank you again and have a great weekend ahead. Forrest Pang General Manager
4/10 (不満)
Mariann
出張
2023 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What made my stay quite unpleasant was the non-stop traffic noise. I should have realised being on a major higway in Sydney, however, I would have expected some sort of glazing or such to reduce the noise.
Mariann
2023 年 10 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 11 月 3 日)
HI Mariann, Thank you for your review. All our windows are double glazed. We are located on the two major road.Sometimes can be a bit noisy just like most of Sydney hotels and apartment. Have a great weekend ahead. Forrest Pang General Manager
6/10 (普通)
Murali
家族旅行
2023 年 10 月 29 日
気になった点 : 清潔度
Murali
2023 年 10 月に 2 泊滞在
Forrestからの返信 (投稿日 : 2023 年 10 月 29 日)
HI Murali, Thank you for scoring us. Glad you had a reasonable stay. Have a great week ahead. Forrest Pang General Manager
6/10 (普通)
Sue
2023 年 10 月 28 日
Good
Sue
2023 年 10 月に 1 泊滞在
Sulavからの返信 (投稿日 : 2023 年 10 月 29 日)
Thanks Sue for your review, we are glad you had a comfortable stay with us. We look forward to welcome you again. Regards Sulav Front Office.
4/10 (不満)
Suesa
カップルで旅行
2023 年 10 月 21 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Not enough car park in front
Suesa
2023 年 10 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 10 月 22 日)
Hi Suesa, Thank you for your review. We have the biggest car park spaces within all Ibis Budget Brand. There are a lot of car park spaces at the back. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Salad
2023 年 10 月 19 日
Salad
2023 年 10 月に 1 泊滞在
Sulavからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Salad,Thanks for your 5 star review. We will share this amazing review to our team and strive our best to do the same. Have a great weekend. Sulav Duty Manager.
10/10 (非常に良い)
Caroline
2023 年 10 月 17 日
Caroline
2023 年 10 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 10 月 19 日)
HI Caroling, Thank you so much for your review. I am glad you had a good stay. Hopefully we will see you again soon. Have a wonderful week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Sonia、Claremont Meadows
グループ旅行
2023 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The fellow on reception was very nice and made us feel very comfortable. When approached regarding getting some plates and extra toilet paper he was extremely helpful. Would happily stay again.
Sonia
2023 年 10 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 10 月 9 日)
HI Sonia, Thank you so much for your review. I will share your comments with my amazing team. Hope we will see you again. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Tania
カップルで旅行
2023 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
Tania
2023 年 10 月に 1 泊滞在
Forrestからの返信 (投稿日 : 2023 年 10 月 9 日)
Hi Tania, Thank you so much for your 5 stars review. I am so glad you had a good stay with us. I will share your score with my team. Have a great week ahead. Forrest Pang General Manager
10/10 (非常に良い)
Felicia
家族旅行
2023 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were so helpful with a late check in request at short notice. Thank you so so much!
Felicia
2023 年 9 月に 2 泊滞在
Sulavからの返信 (投稿日 : 2023 年 9 月 28 日)
Thanks Felicia for your review. I will share this amazing review to our staff members. we are glad you had a good stay as well. We looking forward to welcome you once again with the same spirit.
2/10 (非常に不満)
Kristal
2023 年 9 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rudeness from staff over noise from other guests
Kristal
2023 年 9 月に 1 泊滞在
Eduardoからの返信 (投稿日 : 2023 年 9 月 26 日)
Good afternoon Ms King,Hope all is well,According to our staff he said he spoke with you and felt bad that you had to deal with screaming children next door and mentioned you were crying that you couldn't sleep. He straightaway moved you to another room. Usually we cant just swap rooms as your previous room was already used and our housekeepers had gone home but nonetheless he moved you and he mentioned that you said you liked the new room.