観光スポット

ホリデイ イン スヴ IHG ホテルの口コミ

4 out of 5
ホリデイ イン スヴ IHG ホテル
Victoria Parade, Po Box 1357, Suva

口コミ

8.8

非常に良い

評価 10 - 407 件の口コミ中 230 件が非常に良い" "
評価 8 - 407 件の口コミ中 111 件が良い" "
評価 6 - 407 件の口コミ中 40 件が普通" "
評価 4 - 407 件の口コミ中 16 件が不満" "
評価 2 - 407 件の口コミ中 10 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Kenta

2022 年 8 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good for business
2020 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 6 月に 1 泊滞在

6/10 (普通)

Tad

気になった点 : 施設のコンディションと設備
1階の公共スペースが工事中であった。外出しようとした時雨が降り出し、ホテルの傘の貸し出しがあったが、返却しないと課金をすると言われ、返却は当然のことであるのに言われ方が不愉快で借りるのを止めた。フロントでは、2017/3に宿泊予約し支払い済みだったが体調不良で宿泊出来なかったことに付き、バウチャーを示し返金を求めたが 入金はされておらず、EXPEDIAが懐に入れたとのことだった。本件EXPEDIAに伝えてもらうよう依頼したがなしのつぶてである。
2018 年 10 月に 1 泊滞在
Loyalty Champion からの返信 (投稿日 : 2019 年 3 月 25 日)
Dear Tad, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Suva. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.We have researched your case in our system and found the following: 1. 2017 Stay - Holiday Inn Suva did not receive any form of payment from Expedia for that booking. If there is a refund to be done it would have to be directly through Expedia. Again, thank you for choosing Holiday Inn Suva. Kind regards Nancy Namoli Director Guest Services

6/10 (普通)

宿泊されたお客様

2018 年 10 月に 1 泊滞在

10/10 (非常に良い)

HIROKA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
開放的なラウンジでビジネスマンが賑わう
開放的なラウンジあり。チェックインフロントと別にブッキングカウンターあり。マナ島へのボートもここで予約。洗濯も無料と良心的。全体的に清潔、明るい。アメニティも質が高い。 スバ中心地からは少し歩くが、許容範囲内。
2018 年 10 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度

6/10 (普通)

HIROSHI、Yokohama

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Nice Service, but nexr door was too noisy
It is good Hotel in Suva. Staff is eccelent, Room is clean, Bar is nice. The problrem that only I had is the next door of mine was too noisy by mid night. It seems that 4 or 5 people stay in the room. I doubt how the hotel secure the security ?
Bula HIROSHI Thank you for your review on your recent stay here at Holiday Inn Suva. We're glad to hear you enjoyed the the service provided by our excellent staff. Thank you for bringing to our attention the noise from the guest's next door. I apologize that your stay was impacted by other guests and it is disappointing an otherwise good stay was marred. We appreciate your constructive feedback and we hope we can welcome you back in the future. Kind regards, Preston Miskelly General Manager

10/10 (非常に良い)

aya、fukuoka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
海の見えるキレイな朝食の美味しいHotel
朝食が美味しい! レパートリーも豊富で楽しい朝食でした。 宿泊プランはぜひ 朝食付きをオススメします。

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備

10/10 (非常に良い)

MASA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
満足です
3人でお邪魔しました。ダブルベッド+ソファ(ベッド)で寝る予定でしたが、ソファはベッドにはできないタイプでした。困ってベルボーイに相談したところ、ダブルベッド+シングルベッドの部屋に交換してくれました。差額もなしで。どうもありがとうございました。

4/10 (不満)

Neelam

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Slow service Waited for 45 minutes to get a jug of water
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 設備とサービス
Excellent service
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Taj K

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff and easy process checking in and out
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

Amit

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The food quantity and quality was very good according to the price.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Amit, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 (普通)

KATALINA JR

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff were a bit annoying … one of the bellboys had asked me to buy him cigarettes when we were going in to town to the shops… that’s so awkward and annoying , one of the receptionist used her staff points without our permission. Very annoying.
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Katalina,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 (非常に良い)

karishma

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Isoa

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay at The Holiday Inn was truly delightful. The staff, from Litia and Sala at the front desk to Josevata the duty manager, went above and beyond to ensure a memorable experience. Viliame and Peni provided excellent service as porters, and the dining experience was outstanding thanks to Nemani, Apenisa, and Seba. Amani, the bartender, crafted exquisite cocktails for a touch of luxury in the evenings. The security team, led by Semisi, Mele, and Seba, ensured my safety and comfort throughout my stay. Overall, my experience at The Holiday Inn was amazing, thanks to the exceptional service of the talented staff. I highly recommend this hotel for a luxurious and memorable stay. Many thanks to the entire team for making my visit truly special.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

karishma

小さなお子様連れの家族旅行
良かった点 : 清潔度
Excellent environment
2024 年 3 月に 1 泊滞在

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Jose

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every body was very friendly
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Jose,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

Sai

良かった点 : スタッフとサービス、設備とサービス
The hotel needs to have special needs facilities like wheelchair doors, pavement and lift for elderly guests
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Sai, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly on 3301600 so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 (非常に良い)

Shabina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awesome housekeeping staffs, porters n customer service. sakei is very friendly.my son was very comfortable there n we sure to come to holiday inn. Thank you
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Shabina, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

Shabina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was my son’s birthday n the staff sung a surprise happy birthday which he really enjoyed. Staffs are amazing, very friendly n helpful. Full of smiles. My sister Spent a night with n the staffs were so friendly with too. I will surely come back to Holiday Inn. Thank you
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Shabina, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!

10/10 (非常に良い)

Dinesh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very helpful and very kind. Our TV didn’t work they moved us in better room and view Very friendly
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Dinesh, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest regards,

10/10 (非常に良い)

Warsha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staying at Holiday Inn was amazing!! The staff was alwayd assisting us and taking care of us. It felt like home away from home. Would definitely book another when visiting fiji
2023 年 12 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Warsha, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

Faylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Never disappoints! My family and i loved our stay here
2023 年 12 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Faylene, Thank you for taking the time to share your positive experience. We're delighted to know that you enjoyed your recent stay. It was our pleasure to host you, and we look forward to your next visit!

10/10 (非常に良い)

Amble

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel
Excellent staff and outstanding service.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Amble, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest Regards

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Nuniaからの返信 (投稿日 : 2024 年 3 月 6 日)
Bula Barbara,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 (非常に良い)

RESHMI MALA、Sigatoka

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 1 月に 2 泊滞在
Nuniaからの返信 (投稿日 : 2024 年 3 月 6 日)
Bula Reshmi,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 (非常に良い)

Neomai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great warm welcome by the staff
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Rakesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Deresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bula!
The staff is very friendly, the rooms are nice & the breakfast buffet is amazing!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Chantelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Robyn

グループ旅行
良かった点 : 清潔度、設備とサービス
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Frank

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay.
Very nice stay at Holiday Inn Suva. Room is very clean. Staff at check in very friendly, bell and security was always available to help when going into Suva.
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Frank, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

8/10 (良い)

Razia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Anare

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Stephanie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our first time staying here and we loved it! The staff were very attentive and friendly. We will be back!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Jon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best in Suva
Great location and super friendly staff. The AC was a little warm one night, but highly recommended.
2023 年 10 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 (普通)

Sanjev

家族旅行
Not good
2023 年 10 月に 5 泊滞在

10/10 (非常に良い)

Hana

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall very happy supper friendly and suitable for everyone including families
2023 年 10 月に 4 泊滞在

8/10 (良い)

Monita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy access to everything
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Monita,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 (非常に良い)

Kalolaine

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great short stay at Holiday Inn. Room well managed and clean. The breakfast at this time around was average not like it used to be before. Few staff at the cafe were not as accomodating maybe the typical reactions to Polynesian guest, not sure but please be nice next time. Overall was a great stay. Vinaka
General Managerからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Kalolaine,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 (非常に良い)

Salma

Excellent stay The staff here will give you the unconditional love through your stay A very unique true Fijian hospitality.
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Salma, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 (普通)

sheena a.、San Mateo

良かった点 : スタッフとサービス
Staff was extremely helpful
2023 年 8 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Sheena,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,