2/10 (非常に不満)
Aine
家族旅行
2024 年 4 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Unhygienic.
Stay away unless you want to get sick.
There was no warning that the water was not fit to brush your teeth with, or shower in, let alone drink. The owners neglected to inform guests of this, despite knowing. This is a major health issue.
Many guests, all in different rooms, who didn’t know each other, were throwing up.
I wasn’t going to write a review but I am pregnant and have to seek medical attention after staying there due to unsafe water, so I want to warn others. It is not good enough that they are knowingly getting people sick.
On top of the water supply issue, you can smell how unclean the place is when you open the door to your room due to the lack of house keeping.There are no mattress protectors on the beds.The bath has hair and soap scum on it, so we didn’t use it. We showered with thongs on.
We all got sick after 12 hours of checking in, so did the people in other rooms.
At check in, I was collecting keys for family who were still on their way. I was told that they hadn’t paid, when they did. This might have been an honest mistake, but who knows?
I was also given the wrong room and the owner blamed the booking agent, even though I paid for a family room. It got fixed after he was swearing in front of me. Very unprofessional.
The reception area is used as the owner’s lounge and dining room. I felt like I was interrupting the whole family who lives there when I went to check in.
Aine
2024 年 3 月に 2 泊滞在