ロビー

ベキザール ホテル スラバヤの口コミ

3 out of 5
ベキザール ホテル スラバヤ
Jl. Basuki Rahmat No.15, Surabaya, East Java

口コミ

7.8

良い

評価 10 - 34 件の口コミ中 10 件が非常に良い" "
評価 8 - 34 件の口コミ中 8 件が良い" "
評価 6 - 34 件の口コミ中 16 件が普通" "
評価 4 - 34 件の口コミ中 0 件が不満" "
評価 2 - 34 件の口コミ中 0 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

8.0/10

設備とサービス

7.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

chaki、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
チェックインがいつでもできるので非常に便利。スタッフの対応もとても良い。大型ショッピングモールが目の前にある。価格以上の良さがあります。
2020 年 1 月に 1 泊滞在
Zainul Afandi (GM)からの返信 (投稿日 : 2020 年 2 月 4 日)
Dear Mr/Mrs. Chaki Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
洗面台のところにドライヤー用のコンセントが欲しかったです。
2019 年 10 月に 1 泊滞在
Zainul Afandi (General Manager)からの返信 (投稿日 : 2019 年 12 月 5 日)
Dear Mr/Mrs. Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service.

6/10 (普通)

MATT、TOKYO

気になった点 : 施設のコンディションと設備、客室の快適度
ロケーションは良い
メイン通りに面しているだけあり、夜遅くまで車の騒音は気になる。 シャワー室が小さく、カーテンなどで区切られていないので、一面水浸しになってしまう。 ただ、場所はショッピングセンターの目の前で活動しやすいので、アクセス重視の人にはオススメ。

10/10 (非常に良い)

isti

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Akhmad

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rekomended
Cocok untuk perjalanan bisnis. Berada di Pusat KOTA. Hanya perlu peningkatan di menu sarapan.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Akhmad

2022 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is quite fine for a short stay. The rooms are extremely small, This is the only drawback to this property.
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
kamar sempit dan harusnya bisa lebih bersih
2018 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
An average rating overall..mall juz across the hotel&nearby to other malls...good for a short stay
2018 年 11 月に 2 泊滞在
Ahmad Surosoからの返信 (投稿日 : 2018 年 11 月 14 日)
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 (普通)

Parth

Bekizaar
Good for short stay. Right in the middle of town. Great for walking around in the nearby streets
2017 年 11 月に 2 泊滞在
Ahmadからの返信 (投稿日 : 2018 年 11 月 14 日)
Dear Parth, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 (普通)

Dofil、Jakarta

Common hotel such as other budget hotels
The best of this hotel is only because very close to the giant shopping mall of Surabaya
2017 年 9 月に 1 泊滞在
Ahmadからの返信 (投稿日 : 2018 年 11 月 14 日)
Dear Dofil, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
Ok
Near 24 hours fast food restaurants but very busy street night and day
2017 年 8 月に 2 泊滞在
Ahmad からの返信 (投稿日 : 2018 年 11 月 14 日)
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

8/10 (良い)

Muhammad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 6 月に 1 泊滞在

8/10 (良い)

Mel、IS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice!
Tempat strategis. Dekat dengan mall TP. Kamar bersih & nyaman. Kamar mandi bersih. Hanya saja lahan parkir sempit. But overall ok.
2017 年 7 月に 1 泊滞在
Bekizaar Hotel Surabayaからの返信 (投稿日 : 2018 年 11 月 14 日)
Dear Mel, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

10/10 (非常に良い)

ROSLINA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
this hotel is located in front of big shopping mall. taxi is easily to get. friendly staff and food is ok
Dear Mrs. Roslina, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 (普通)

RUHAIZA

Great hotel
Room is good with lots of shops nearby
Dear Ruhaiza, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
Not recommended for business trip.
No wifi in room. Need go to lobby for wifi. Bad service for bell boy. No scale. Highly cost for transport to airport 1500baht.

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
It was close to my work but
It was just ok. The staff was nice. The location is convenient. The room was the minimal. But hey I was just there to sleep one night.
Zainul Afandiからの返信 (投稿日 : 2017 年 3 月 17 日)
Dear Guest, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

10/10 (非常に良い)

Hilda、Jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mantap
Sangat asyik menginap di Bekizaar, dekat dengan Tunjungan Plaza tinggal seberang jalan saja, pelayan hotel sangat ramah
Dear Hilda, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

Astrid、Jayapura

Pelayanannya ramah
Hotel ini pas banget klo buat belanja krna berhadapan lgsg dgn Tunjungan Plasa dan samping Mcd.... Pelayanannya ramah,tmptnya bersih namun sayang kamarnya kecil banget,,tp lumayan lah klo buat backpaker
Dear Astrid, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

Andi、Jakarta

良かった点 : 清潔度、スタッフとサービス
near the tunjungan plaza, zangrandi and ranch market

6/10 (普通)

nikki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

Wijaya、singapore

良かった点 : スタッフとサービス
hotel for short night
Stayed at this hotel for one night, the room is typical for business transit, small and only provide basic. Cleanliness of the room is ok, even though i still can feel dusty in the floor. Neighborhood is superb, directly opposite big shopping plaza. The negative for the hotel is no proper drop off lobby.
Dear Mr. Wijaya Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

ANDREW、Indonesia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Small Room
Hotel is located in front of big shopping mall in Surabaya. Location is good but the room is very very small.
Dear Andrew, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

10/10 (非常に良い)

KAMARULZAMAN、kuala lumpur malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
plessure stay
Good hotel, very near tunjungan plaza. Many taxis infront the hotel. Fast check in and the room is very clean. Centraly located in the city centre. The staffs are very helpful. Thank you for the coorperation.
Dear KamarulZaman, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

8/10 (良い)

Danny、Makassar

Reasonable price, good location
Good, it's just opposite the biggest shopping mal in Surabaya
Dear Danny, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

eliz、jakarta

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Dekat dengan tunjungan plaza
Bersih tapi tidak nyaman karna waktu itu ada renovasi gedung

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
double payment
my room was paid previously by others,but the receptionist demanded payment from me. please attention to Mr.Hery

10/10 (非常に良い)

afdal、malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel near to the shopping mall
I stay in this hotel for 3 nights, it's really good n they always clean my room everyday, the staff really friendly. The accommodations really good..everything is good..
Zainul Afandiからの返信 (投稿日 : 2017 年 3 月 29 日)
Dear Afdal, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

Moch、surabaya

気になった点 : スタッフとサービス、客室の快適度
small room
small room with great location

10/10 (非常に良い)

Jared、USA Florida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
Great service, great location and the staff was the best,
Dear Jared, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 (普通)

Fajar Sidik、Makassar

良かった点 : 清潔度
Pengalaman menginap
Sensasi 1 malam di Surabaya !
Dear Fajar Sidik, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager