Thank you for your detailed feedback and sorry to hear not all was to your expectations. We do advertise that all beach houses will have stair access and internal stairs, as booking on a travel site, I hope this information was evident. Apologies that you had to experience the QLD bug life while here, we do conduct annual Pest Control and we have not received any other feedback regarding bugs, however we will look into it. You booked a Standard Beach House via the Expedia site, our standard beach houses are of the lower category and price is reflected in this. The particular one occupied is scheduled for demolish/rebuild next year. The cleaning of the beach house will be looked into, and we certainly could of had our cleaning team address the factors, if we were aware of them while you were in house. It is a great location, and pleased you enjoyed the access to Noosa. Sincerely The Hastings Beach Houses

Thank you for your feedback we really appreciate it. kind regards

Hi Michael, thank you for your great review we really appreciate it. We look forward to welcoming you back in the future. have a great day. kind regards reception

Hi Domenic, thank you for the response, we have listened to what you have to say, we have already started rectifying some of the issues. kind regards reception

Thank you for your excellent review, we are all very glad that you enjoyed your stay with us and we hope to see you again in the future. It is such a great place to stay.

Hi Ross, thank you for your great feed back, we hope to see you again in the future, have a great day!

Hi David, thank you for the review and the information regarding the nails, all sorted now, hope to see you again soon.

Hi Regine, Thank yo for your positive review, we are very glad you enjoyed your stay. We would love to see you again in the future.

Dear Hadi, Sorry to hear you did not enjoy your stay with us. Obviously we are unsure as to why with no other feedback. You did book a budget unit and were upgraded to a standard but again we are sorry that you did not love our Hastings Street accomodation.

Hi Karen, Thank you for taking the time to give a review. We are glad you enjoyed your stay. Yes the beach houses are not ideal for people with mobility issues and we do our best to show and explain this on all booking websites. Being in the centre of Noosa heads can sometimes be a bit noisy but with that comes the convenience of not needing a car as everything is within walking distance. Thank you again and we would love to see you in the future.

HI Geoffrey, thank you for staying with us and thank you for a great review score. We are glad that you had a good stay. We hope to see you again in the future.

Thank you for your feedback Basil..kind regards reception

We are sorry to hear that you did not enjoy your stay. It is unfortunate that you booked into our budget beach house instead of a superior one. We advertise it as a budget and at a budget price because it is not renovated but it is not going to be pulled down. A lot of guests love to stay in our budget accommodation as it means they can afford to stay on Hastings Street and enjoy it's close proximity to the beach. We do not mislead anyone with this beach house as it is budget accommodation but it does not have unsafe stairs or anything broken it is just not recently renovated. We hope you still had a great time in Noosa. Kind regards reception.

Thank you Lauren for your great review, we are so glad you enjoyed your stay and we hope to welcome you back in the near future.

We love our spacious Beach Houses and are so pleased you found us and enjoyed your holiday at The Hastings. kind regardsThe Hastings Reception Team

Thank you for taking the time to write such a lovely review, especially the part about how helpful reception was - we do try! Maybe an annual trip to Noosa is something you need to book in :) kind regardsThe Hastings Reception Team

It is always rewarding to get a 5 star review and know you enjoyed all we and Noosa offers. Hope you do choose to stay with us in the futurekind regardsThe Hastings Reception Team

Thanks for the feedback. So sorry you were impacted by noise outside the property. I can only think that it was from the nearby restaurants and venues as people were leaving, Noosa can be unpredictable with noise but generally it is pretty quiet around here! Hopefully you had a great stay enjoying all that Noosa has to offer. Kind regards Reception

Thank you so much for your amazing feedback. We are so happy that you enjoyed your stay with us, we look forward to welcoming you again in the future

Thank you Thomas for your great review, we are so happy you had a great time making fantastic memories with your family, we hope you visit the Hastings Beach houses again..have a great day!

Thank you for your great review. It is always great to hav such positive feedback. We hopt to see you again in the futre.

Thanks Stefanie for taking the time to leave some feedback and choosing to stay at the Hastings Beach houses, we hope to see you again someday. kind regards reception

Hello Kerry, thank you for choosing to stay at the Hastings Beach Houses and taking the time to share your feedback about your experience with us, we look forward to welcoming you back. kind regards reception

Thank you Robyn for feedback! kind regards reception

Hi Paul, Sorry to hear you did not enjoy your stay. We do not have any photos showing direct beach access as we are over the road from the beach. Unfortunately one night stays are always more expensive, particularly a weekend overnight on Hastings Street as there is a very high demand and the house still has to have a full clean and linen change. We do have photos of all our beach houses online so people can see exactly what they are like as we do not want to be misleading at all. Again very sorry you were disappointed.

Thank you so much for your fantastic review. We are so glad you enjoyed your stay

Thank you for your feedback and hope you made lots of good memories. kind regards reception

Thank you for your feedback, The Hastings Beach Houses are in an excellent position to have a great holiday, most of the Beach House are going to be renovated, this is on-going. have a great day and please visit us again. kind regards reception

Thankyou Daniel for your feedback, we are so glad you had a great relaxing Holiday. kind regards reception

Thank you for your feedback, house 2 is getting knocked down this year and rebuilt... we are always looking for ways to cut our carbon footprint and one of those is not to provide small plastic items and tubes of shampoo etc. however we do provide soap, washing up liquid, dishwasher powder, all purpose spray and handwasher, we make sure these items are recycled. hopefully we will see you again. kind regards

Thank you for your great review and for coming back to stay with us. We look forward to seeing you again.

It is always sad when someone does not enjoy their stay with us. Our online photos are regularly updated and the majority of guests love our beach houses but it is not always possible to please everyone but we do try. We are sorry things didn't work out for you.

Thank you for your great review, we are so happy that you had a great time. We look forward to welcoming you again in the future

Thank you for your feedback, hopefully we will see you again soon. kind regards

Thank you Sunita for your great review. We are so glad that you enjoyed your stay with us.

Thank you for taking the time to review us, we are so pleased you had a wonderful stay and we hope to see you again.

Hi Casey, Thank you so much for your excellent review. We are so glad to hear that you enjoyed your stay with us and we hope to see you again very soon!

Thank you for taking the time to write us a review, we do appreciate your feedback. Come back again soon!

Hi Rhondda, thank you for your feedback and so pleased you had such a great weekend. It makes us happy when we know our guests go home rested and looking forward to the next visit!

Hi Elissa Thank You for your 10/10 review, we are thrilled you enjoyed your stay and appreciate you taking the time to post a rating.

Hello Cath Thanks for taking the time to write a review of how you found The Hastings. It is appreciated as your word is so much more valuable than outs! Look forward to welcoming you in the future

Thank you Sean for your great review, we are so glad you enjoyed your stay and look forward to welcoming you again in the near future. Regards Caroline