ビッグオレンジホテルの口コミ

4/10 (不満)

Joanne

出張, 家族旅行

2023 年 1 月 11 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Booked a family room deluxe for 4 pax. TV channels can’t scan although the staff came to check it. As for the bathroom, the shower head broke and the staff need to tie it with a string, the bedroom aircond can’t adjust the swing too. And for the bed, my family and I got bitten by bedbugs. It’s been 4 days and the bites are still very itchy.

10/10 (非常に良い)

Ayu

2022 年 6 月 22 日

2022 年 6 月に 1 泊滞在

8/10 (良い)

AJ、Malaysia

出張, グループ旅行

2020 年 8 月 3 日

良かった点 : 清潔度、スタッフとサービス

Room and toilet is clean. Fair for the price. Only things is when breakfast, we still saw a lipstick mark on a cup.

2020 年 7 月に 1 泊滞在

6/10 (普通)

syed

2020 年 2 月 25 日

気になった点 : 施設のコンディションと設備、客室の快適度

only 2 tv channels; even basic things like toothbrush+toothpaste & tissue paper not provided

2020 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 11 月 13 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Close to main road, if possible need lift, so if elderly or you carry heavy luggage, help you going upstairs comfortably

2019 年 9 月に 1 泊滞在

Hotel Managementからの返信 (投稿日 : 2019 年 12 月 18 日)

Thank you for taking the time to review our property, your comments are very much valued.We look forward to seeing you on your next trip. Tq

10/10 (非常に良い)

Joeharzy、KLANG

2018 年 11 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

very nice place to stay with light breakfast for all type of room.

2018 年 10 月に 2 泊滞在

ARUNAからの返信 (投稿日 : 2019 年 9 月 13 日)

Thank you for taking the time to review our property, your comments are very much valued.We look forward to seeing you on your next trip. Tq

4/10 (不満)

Chuah

2018 年 8 月 4 日

気になった点 : 施設のコンディションと設備、客室の快適度

Not so good facilities NOT certified.

2018 年 8 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2018 年 5 月 25 日

Great basic hotel with cheap price

Offer basic needs for traveller. Suitable for short stay.

2018 年 5 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

Shah、KL

2018 年 4 月 21 日

良かった点 : 客室の快適度

Comfortable hotel

Nice hotel. As I was traveling for work, I like the bright lighting & desk to do my work on laptop. Very convenient.

2018 年 4 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2018 年 4 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Check in very late by the staff still ☺. Clean room n easy access the hosp

2018 年 4 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 (良い)

kc、kedah

2017 年 12 月 26 日

Convenient

There have restaurant,saloon,convenient shop at the same roll with hotel.

2017 年 12 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

Al.az、Ipoh

2017 年 7 月 1 日

気になった点 : 清潔度、スタッフとサービス

Quite area, easy parking

Quite area and easy to find parking.Nearby got supermart & restaurant. Got cctv on certain area inside/outside hotel. Duvet in my room was found with stains on it. Cleanliness of bed sheets need to be improved.

2017 年 6 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 (良い)

LEAO

2017 年 6 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

New and clean hotel room with resonable price. Its location is slightly away from heavy traffic and with quite environment.

2017 年 6 月に 1 泊滞在

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

4/10 (不満)

Rose、Coventry, United Kingdom

2017 年 3 月 24 日

気になった点 : 清潔度、スタッフとサービス、客室の快適度

Very bad and not what was advertised

The room was very disappointing. The room was small, cramped and not suited for four people. There was no window and so it felt very claustrophobic. The staff were non-existent. The towels were not changed once during the stay and the beds were not made once either. Will not suggest to anybody travelling without car as the hotel is isolated.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2017 年 2 月 12 日

良かった点 : 施設のコンディションと設備、客室の快適度

The staff is friendly, the room is comfortable. The service provided also good. They also provide additional services such as karaoke room. If possible, add on lift, so that it is easier for elderly to go to level 2.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2017 年 2 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

good deal

everything is good, however if you wish the hotel staff clean up your room, you need to leave your key card at a designated area, if not you room will left as it it.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

Faridah

2017 年 2 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

One night stay

Japanese style room too small for a couple with baby. Overall service is ok. Easy to find parking

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

Mimi

2017 年 1 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good place to stay, worth the money.

It's great place, when your kids are grown up. The family room is spacious.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2016 年 11 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Thank you so much...we look forward to seeing you on your next trip...

8/10 (良い)

宿泊されたお客様

2016 年 11 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

Ahmad Fahmi

2016 年 10 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Bersih, selesa dan murah.

Memuaskan

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

chang、Penang

2016 年 8 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Worth for the price. Clean room and spacious. However no mirror at the dressing table.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

宿泊されたお客様

2016 年 5 月 11 日

気になった点 : スタッフとサービス、客室の快適度

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Thank you so much...we look forward to seeing you on your next trip...

8/10 (良い)

KIM KEA、Malaysia

2016 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Clean & Bright

Pros : The room was clean and bright. Room is not stuffy with adequate ventilation. Cons : The air conditioner was located directly above one of the single beds. This made the person sleeping on that bed feeling uncomfortable with the direct air conditioning. No lift available for those who has difficulty climbing stairs. (Fortunately, staff was great to offer help in carrying heavy luggage to room)

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

6/10 (普通)

balasubramaniam、Kajang

2016 年 3 月 29 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Hotel selesa

Hotel yang bersih dan memuaskan

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

Mohd Azmi、Mantin

2016 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Holiday in SP

Overall it was good

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

Julian、SG

2016 年 1 月 3 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

New and Clean!

Discovered the its a new Hotel, found that the room was quite small and the surroundings were a new development thus rather empty.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

Noor Azlan、Singapore

2015 年 12 月 9 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス

Short stay for good rest

Basically spent most of my time outside. Worked well for good night shower and rest. However breakfast need to be improved

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 (普通)

Noor Azlan、Singapore

2015 年 12 月 5 日

良かった点 : 清潔度

Short business trip

Good for just sleep over if you spend most of the time outside . Breakfast should be improved!

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2015 年 11 月 13 日

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Pleasant stay

The family room is comfortable for 4 pax. Some stains on the blankets. No lift, a bit of exercises if you got to carry young children & bagages. Apart from that, it was a pleasant stay for the whole family.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 (良い)

noraniq

2015 年 8 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Thank you so much...we look forward to seeing you on your next trip...

8/10 (良い)

Tan、KL

2015 年 7 月 21 日

良かった点 : 施設のコンディションと設備、客室の快適度

Might come back

I got the Japanese bedroom and it was half the size of Double bedroom for the same price. Wasn't worth it for such small size. Should have been cheaper. Bed had few strands of hair before we even lied on it (so it's impossibly ours). However, parking and location are good and hassle-free.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

10/10 (非常に良い)

hazliza、kuala lumpur

2015 年 7 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

worth for money

We stayed for 1 night during raya holiday and we really satisfied with the service and the room is big and very clean.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 (良い)

宿泊されたお客様

2015 年 6 月 25 日

良かった点 : 清潔度、スタッフとサービス

Value for money

New and clean. good service. Value for money.

arunaからの返信 (投稿日 : 2019 年 9 月 26 日)

Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

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