サマービル ホテル

「Think you should protect the staff more it was a guy talking real crazy to a girl at the front desk but the manager did handle him very professionally 」

「Everything about the hotel was great. I can’t say the same about the Casino other than they took my money. Lol」

「Not enough staff to support customers. Staff not friendly or helpful at all, they all appeared to be overwhelmed and out of patience.」

「The logistics of parking and checking into the hotel were horrible. I found the room floors were dirty and need of a sweeping and a wet mopping. The terrace was in need of a power spraying. Getting from the room to the H2O pool was a challenge. The nasty smells getting to the hotel elevator were terrible. I prepaid a non refundable 3 night stay there and regretted I ever did. I will never return here even if they threw in a free night.」

「スタッフの対応が素晴らしいです」

「It was a nice hotel in a very good area. Plenty of eateries available.」

「clean room , good TV channels」

「“Breakfast” is just waffle, one bottle of milk and some cereal, The staff told me the rule is not to take the food out while I have 1 cup of coffee and one plate of waffle. As I had to bring that to my room to eat as it’s look not clean, doom in the dining area. 」

「Rooms are in poor condition, bathtub want drain while in use. Some of the lights didn’t turn on. Had to wait 15 to 20 minutes for water to get to a nice temperature. Old outdated furniture. Refrigerator freezing everything. Staff was nice, and breakfast get a 7. Check the bathtub in this room. I think it needs replacing. I paid over $400.00 dollars for this room was not worth my money. Mr Ronnie G Green」

「Mattress was lumpy and very uncomfortable. Smell of weed was everywhere. We left and stayed somewhere else」

「Was parking was easily accessible. Staff was friendly and helpful. 」

「Room floors were gross and dirty. The smell in the room made my throat hurt」

「It was a beautiful hotel. Ami’s pizza and gelato was delicious! The staff were kind and helpful. The room was awesome. The bed was so soft and comfy and the pillows! The shower heads were so nice. The view! So beautiful. We will definitely stay there again. We’ve stayed at the HardRock on our prior stays. We have a new favorite.」

「.」

「My stay was wonderful. The royal tower suite was perfect on the 12th floor. Very relaxing. Can’t wait to go back. 9.8 out of 10. N only thing missing in the room was a microwave.」

「Clean just smelled to much Clorox other than that good 」

「Broken security devices. Room smelled terrible There were roaches」

「The breakfast was ok and parking was very good 」