4/10 (不満)
Valerie、Wales
2014 年 9 月 13 日
気になった点 : 施設のコンディションと設備、客室の快適度
situation good for what we required
Friendly welcome. Disappointed that there was no television or hanging space for clothes. Wardrobe contained a broken television and refrigerator both very dusty. One bedside lamp not working, although the bed was clean and very comfortable. No lock on bathroom or bedroom doors. No cooked breakfast as advertised just a choice of cereals and limited choice of fruit. After complaining that a full breakfast was included we were told it had been discontinued, but we were offered a full breakfast in our room,as there didn't appear to be a dining room, the following morning at an extra cost of £15.00. we did not think this was justified, we left and purchased breakfast elsewhere.