屋内プール

クオリティ イン & カンファレンス センター フェスティバルの口コミ

2.5 out of 5

口コミ

7.2

良い

評価 10 - 387 件の口コミ中 92 件が非常に良い" "
評価 8 - 387 件の口コミ中 127 件が良い" "
評価 6 - 387 件の口コミ中 93 件が普通" "
評価 4 - 387 件の口コミ中 45 件が不満" "
評価 2 - 387 件の口コミ中 30 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

6.6/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Donald

家族旅行
良かった点 : 清潔度、スタッフとサービス
Exterior leaves a lot to be desired, but the room was clean and typical of a midrange hotel.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Ryan

気になった点 : 施設のコンディションと設備
You get what you pay for. It's dated but ok if your expectations aren't too high.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Catherine

カップルで旅行
気になった点 : 施設のコンディションと設備
The stay was okay but everything is run down and needs updating. We ate at the restaurant in the hotel and it tasted good but I was sick that night. I am sorry but I wouldn’t recommend staying there.
2024 年 4 月に 2 泊滞在
IGからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Catherine, We value your feedback and apologize for the discomfort that was caused you during your stay with us. We are constantly trying to upgrade and will make sure to host you better the next time. Thankyou.

6/10 (普通)

Nicholas

2024 年 4 月に 1 泊滞在

8/10 (良い)

Gloria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the layout.
2024 年 4 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you, Gloria, for your feedback! We're thrilled to hear that you liked the layout of our product. Your satisfaction is our priority, and we're committed to maintaining a user-friendly experience. If you have any further suggestions or comments, feel free to share them with us. We appreciate your support!Ronak,Front desk,Quality inn hotel and conference centre, Stratford, ON

4/10 (不満)

sarah

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is very dirty and not worth the cost at all. Much better hotels in area at same or close price point.
2024 年 4 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 4 月 20 日)
We apologize for the cleanliness issues you experienced, Sarah. Rest assured, we're addressing them promptly. Your feedback is invaluable, and we strive to offer a better experience next time.Ronak,Front desk,Quality hotel and conference centre, Stratford, ON

4/10 (不満)

Edward、Ottawa

家族旅行
気になった点 : 施設のコンディションと設備
Great staff, poorly maintained and in need of upgrading. Each room we had was defective, no light, noisy fan, TVs didn’t work, broken furniture. Too bad as the staff really try. Way over rated and it fooled us
2024 年 4 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 4 月 20 日)
We appreciate your kind words about our staff, Edward, and we're sorry to hear about the issues you encountered during your stay. Your feedback is crucial for us to improve, and we'll address the maintenance and upgrade needs. We apologize for any inconvenience caused and hope to have the opportunity to provide you with a much-improved experience in the future.Ronak,Front Desk,Quality inn hotel and conference centre, Startford, ON

6/10 (普通)

January

家族旅行
良かった点 : スタッフとサービス
The property is very old and run down. The hallways were very cold. The wind and snow blows through the doors in the pool area. But for one night and we basically had the place to ourselves it was fine
2024 年 3 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your feedback. We apologize for the maintenance issues you experienced. We'll address them to ensure a more comfortable stay for future guests. We're glad you found solitude during your stay and hope to welcome you back soon.Best regards,RonakFront deskQuality inn hotel and conference center

6/10 (普通)

Robert

カップルで旅行
良かった点 : スタッフとサービス
The hotel is nice enough for what we were looking for. It's certainly an older hotel that has been updated a bit but some areas are still needing updates. Our room was clean. The keys didn't work when we tried to get in but a member of housekeeping let us in. The heating/cooling system is quite out dated and the room was pretty toasty when we got there so we turned the heat down. When we returned from our event the room was a like a refrigerator and took about an hour to warm up. There looked to be some repairs needed outside that hopefully will be prioritized and there was no heat in the hallways. Otherwise the staff were friendly, the room was clean, and we enjoyed our stay.
2024 年 3 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Robert,Thank you for your recent stay at Quality Inn Hotel and Conference Center, Stratford.We appreciate your feedback and are glad to hear that you found our hotel suitable for your needs. Your comments about the updates needed and the issues you encountered have been duly noted, and we apologize for any inconvenience caused. Rest assured, we are taking steps to address these concerns promptly.We're delighted that you found our staff friendly and your room clean. Your satisfaction is our top priority, and we're grateful for your acknowledgment.Thank you for bringing the repairs needed outside and the lack of heat in the hallways to our attention. We'll ensure these are addressed promptly to enhance the overall guest experience.We hope to welcome you back soon for another enjoyable stay.Best regards,RonakFront Desk Quality Inn Hotel and Conference Center, Stratford

10/10 (非常に良い)

Shirley

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Shirley,Your glowing 5/5 review truly made our day sparkle like no other! Your appreciation for our humble abode at Quality Inn Hotel and Conference Center in Stratford fills our hearts with joy. On behalf of our entire team, I extend a heartfelt thank you for your delightful feedback. We eagerly anticipate the next opportunity to pamper you with our hospitality!Warmest regards,RonakFront Desk Quality Inn Hotel and Conference Center, Stratford

10/10 (非常に良い)

Janet

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Having adjoining rooms and with the standard room we had a couch which was fantastic. Pet friendly was great and the pool was very nice. We hope to stay here again as a family getaway.
2024 年 3 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Janet,Thank you for your lovely feedback! We're thrilled to hear that you enjoyed your recent stay at Quality Inn Hotel and Conference Center in Stratford. It's wonderful to know that our adjoining rooms, cozy couch, pet-friendly atmosphere, and inviting pool contributed to your family getaway experience. We can't wait to welcome you back for another memorable stay!Warm regards,RonakFront Desk Quality Inn Hotel and Conference Center, Stratford

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good place
2024 年 3 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Hi Paul,Thanks for the fantastic 5-star rating and the kind words! We're really glad you enjoyed your stay at Quality Inn Hotel and Conference Center. entire hotel team appreciate your feedback from Stratford, ON!Best regards,RonakFront deskQuality Inn Hotel and Conference Center, Stratford, ON

10/10 (非常に良い)

michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It took some time for the room to warm up but the room was great
2024 年 3 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Michael,Thank you for your review! We're glad to hear you found the room great, despite the initial coolness. On behalf of Ronak and the Front Desk team, we appreciate your stay with us at Quality Inn Hotel and Conference Center in Stratford, ON.Best regards,Ronak Front deskQuality Inn Hotel and Conference CenterStratford, ON

10/10 (非常に良い)

anshul

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Safe and Indoor Pool
2024 年 2 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Anshul,Thank you for your fantastic 5-star review! We're delighted to hear that you found our hotel safe and enjoyed our indoor pool. Your satisfaction and safety are our top priorities, and it's wonderful to know we met your expectations.Warm regards,RonakFront Desk Quality Inn Hotel and Conference Center Stratford, ON

4/10 (不満)

Carolyn

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Property needs investment in facilities. Not clean and quite unkempt.
2024 年 2 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Carolyn,Your feedback is greatly appreciated, and we're truly sorry to hear that your recent stay didn't meet your expectations. We understand the importance of maintaining clean and well-kept facilities, and we regret any disappointment caused by our shortcomings in this area.Please know that your comments have been shared with our management team, and we are actively working to address the issues you've raised. Your comfort and satisfaction are our top priorities, and we're committed to making necessary improvements to enhance the guest experience. We value your input and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,RonakFront DeskQuality Inn Hotel and Conference Center Stratford, ON

6/10 (普通)

Shawn

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Holes on ceiling, fire alarm hanging. Only one toilet paper roll.
2024 年 2 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Shawn,We apologize for the inconvenience you experienced during your stay. Rest assured, we have addressed the maintenance issues promptly. Your feedback is valuable, and we hope to exceed your expectations on your next visit.Best regards,RonakFront Desk Quality Inn Hotel and Conference Center, Stratford

4/10 (不満)

garbo

2024 年 2 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Garbo,Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. Your input is valuable as we strive to improve. Best regards,Ronak - Front DeskQuality Inn Hotel and Conference Center, Stratford ON

4/10 (不満)

Jeff

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No heat on in room. Took 4 hrs to heat room.
2024 年 1 月に 1 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jeff,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the lack of heat in your room. Your feedback is invaluable to us, and we'll be addressing this issue promptly to ensure it doesn't happen again.On behalf of Quality Inn Hotel and Conference Center in Stratford, ON, we apologize for the delay in heating your room. We understand how important comfort is during your stay, and we regret that we fell short in this instance.Warm regards,RonakFront Desk Quality Inn Hotel and Conference Center Stratford, ON

10/10 (非常に良い)

Phoebe

Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Phoebe,Thank you for your wonderful 5-star rating! We're overjoyed to hear that your experience at Quality Inn Hotel and Conference Center in Stratford, ON, met your expectations. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your enjoyable stay.We eagerly await the opportunity to welcome you back for another memorable visit!Warm regards,Ronak - Front DeskQuality Inn Hotel and Conference Center, Stratford ON

10/10 (非常に良い)

Erin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

6/10 (普通)

Verna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
The pool and staff were amazing. No fault of quality Inn... Loud disrespectful hockey players there. Kids playing ball hockey in the hall way which wasn't even the issue it was the late night parents drinking in the hallway outside our door till 2 a.m. then they were uo ar 7
2024 年 1 月に 1 泊滞在

6/10 (普通)

sharon

2024 年 1 月に 2 泊滞在
Ronakからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Sharon,Thank you for taking the time to share your feedback with us. Your input is incredibly valuable as we continuously strive to enhance our guests' experiences at Quality Inn Hotel and Conference Center in Stratford, ON.Warm regards,RonakFront deskQuality Inn Hotel and Conference Center Stratford, ON

8/10 (良い)

Bernadine

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Krystle

カップルで旅行
気になった点 : スタッフとサービス
There candy vending machine stole 20 on me
2023 年 12 月に 1 泊滞在

4/10 (不満)

Chantal

出張, 家族旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Walls are paper thin therefore you hear everything. Safety chain on the door was broken. The tub had not been properly cleaned. It looks like the place is falling apart.
2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Blanche

2023 年 12 月に 1 泊滞在

4/10 (不満)

Wendy

出張
2023 年 12 月に 1 泊滞在

8/10 (良い)

Kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
More than adequate
2023 年 12 月に 1 泊滞在

6/10 (普通)

Liana

良かった点 : スタッフとサービス
Ok
It was ok. Did not experience breakfast or pool, so cannot comment. Check in and check out, easy and professional. We did feel that the hotel seems to have a lot of rooms, many of which seemed empty, but we were placed right next door to other guests. Thin walls, we could hear them talking. Would have been nicer to have been placed 1 room apart.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Laura

気になった点 : スタッフとサービス
Not impressed that the room rate dropped significantly (down from $169/night to $111/night) but still had to pay the higher rate.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Farrah

2023 年 11 月に 1 泊滞在

6/10 (普通)

Karin

出張, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
It’s ok… older needs looked after a bit better better Renos ..some updates seem to have been in place but seemed rushed paint jobs.. etc not the best and it’s not a quiet hotel you can hear everything .. pool area was very nice
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Josh

2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

emir、toronto

気になった点 : 清潔度
2023 年 11 月に 2 泊滞在

6/10 (普通)

Dennis

グループ旅行
良かった点 : スタッフとサービス
nothing special but fine for our 1 night stay
2023 年 11 月に 1 泊滞在

6/10 (普通)

Karen

2023 年 11 月に 1 泊滞在

8/10 (良い)

Terry

家族旅行
The room was very large and clean although there appeared to be a bit of blood on the curtains and the bedspread had cigarette burns. Overall very clean including halls and reception area. Staff was very pleasant and helpful.
2023 年 11 月に 2 泊滞在

6/10 (普通)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
BEWARE
I asked for my money back and we went to another hotel in the area. Do not stay here. The front desk lady was nice and I felt so bad for her because when I asked for my money back she sounded as if she had done this before, she said yes right away. The place smelled so awful-musty and damp. There was rotting baseboards in the hallway by the vending machines and the carpet in the halls was so stained. The room also smelled, carpet was stained, mold in windows, curtains stained. I found garbage on the floor by beds. The biggest red flags were the stained bed sheets, so disgusting. I previously worked in hotels and resorts for over 20yrs, never have I seen a place so gross.
Stained bed sheets
Stained bed sheets
2023 年 10 月に 1 泊滞在

8/10 (良い)

Art

家族旅行
良かった点 : 清潔度、スタッフとサービス
Liked how quiet our room was even though it was facing the street.
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

David

カップルで旅行
気になった点 : 施設のコンディションと設備
Nothing works,no access to pool from 2nd floor
2023 年 10 月に 1 泊滞在

6/10 (普通)

Nick

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff were pleasant however the room TV did not work Nd apparently no one is around to fix it at night.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Paul

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good location. Handy to Festival theatres (2 to 4 km). Good dining options nearby. Very large room. Only quibble is the bath towels were rather skimpy. And no service until the third day. We got our own towels from the service cart
2023 年 10 月に 3 泊滞在

8/10 (良い)

Murray

2023 年 10 月に 1 泊滞在

6/10 (普通)

Danielle

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

8/10 (良い)

Pat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was very basic which suited us. Bathroom fan very noisy
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Caitlyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
An excellent choice if you're in Stratford for a show, close to plentiful dining options as well as drivable proximity to the all theatres in the town. A lot of parking available at the hotel.
2023 年 10 月に 1 泊滞在

4/10 (不満)

Janell

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The paint was peeling all over the building. There was old dirty lawn chairs at the back where we walked in. Garbage in the hallways and entrances. The parking lot was in desperate need of repair. Air quality was terrible in the hallways and stuffy in the rooms. The fridge and microwave smelled terrible when opened. The staff were friendly, and helpful.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Werner

2023 年 10 月に 1 泊滞在