エレベーター

ラマダ バイ ウィンダム ストラスバーグ / シェナンドア バレーの口コミ

2.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1003 件の口コミ中 398 件が非常に良い" "
評価 8 - 1003 件の口コミ中 330 件が良い" "
評価 6 - 1003 件の口コミ中 145 件が普通" "
評価 4 - 1003 件の口コミ中 78 件が不満" "
評価 2 - 1003 件の口コミ中 52 件が非常に不満" "

7.8/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Jane

The room was clean - however the wall covering in the shower area was peeling - looked old and needs to be replaced.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Jane,We appreciate your feedback regarding the cleanliness of the room. We will share your comments about the wall covering with our maintenance team for further evaluation. Your input helps us improve our services for future guests.

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great beds and very nice breakfast!
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Hello Julia,We are pleased to hear that you enjoyed our comfortable beds and delicious breakfast offerings during your stay. Your feedback is truly appreciated as we strive to provide a memorable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

10/10 (非常に良い)

Stefanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Hello Stefanie,We are thrilled to hear you had such a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Eric,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 (普通)

Gaetanne

気になった点 : 設備とサービス
The hotel was clean and quiet. It’s quite old and really needs to be renovated. The location is ok, being close to a grocery store and Walgreens but not within walking distance to town. There was an effort to make a small gym room and warm breakfast is served daily. Good for a night over but not so comfortable that I want to stay longer.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Gaetanne, Thank you for sharing your feedback with us. We appreciate your comments on the cleanliness and quietness of our hotel. We continuously strive to make improvements based on our guests' experiences. Your input on the need for renovation, location, and amenities is valuable to us as we aim to enhance our guests' stay. We hope to welcome you back in the future.

6/10 (普通)

Kris G.

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Kris G.,We're sorry to hear you didn't have a perfect stay with us. Please feel free to reach out to us directly with any feedback you'd like to share. We hope to welcome you back soon to provide an even better experience.

4/10 (不満)

Kevin

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wouldn’t return , very minimal breakfast
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Hello Kevin, Thank you for sharing your feedback. We appreciate your comments and apologize for any inconvenience caused. We strive to improve our services and offerings based on guest reviews. Feel free to contact our management team directly to discuss your experience further.

6/10 (普通)

wayne

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mold in bathroom. Top of shower head not been cleaned in a while. Refrigerator very dirty.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello wayne, We appreciate your feedback and will address the cleanliness issues mentioned. Thank you for bringing this to our attention.

10/10 (非常に良い)

Mathieu

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Mathieu,We are glad to hear that you found our hotel to be a nice place. We appreciate your feedback and hope you had a pleasant stay with us. If you have any further comments or concerns, please do not hesitate to reach out to our management team.

10/10 (非常に良い)

Darlene

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Darlene,We are thrilled to hear you had a wonderful stay with us! Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Ramada was most convenient to get off of I-81 and then to get back on.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Linda,We're glad to hear you found our location convenient for your travels. Your feedback is valuable to us and we appreciate you sharing your experience. If there is anything we can assist you with in the future, please don't hesitate to reach out.

6/10 (普通)

Judith

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Mold on shower curtain, wallpaper peeling with mold underneath- breakfast was nice and front desk was nice
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Judith, We are glad to hear that you enjoyed our breakfast and found our front desk team to be friendly. Your feedback regarding the room concerns has been noted for review by our management. We value all guest comments as we work towards improving our services.

10/10 (非常に良い)

Ernesto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything ok
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Ernesto,Thank you for sharing your feedback with us. If you have any concerns or further comments about your stay, please reach out to our management team directly. We appreciate your input to help us enhance our guests' experiences.

10/10 (非常に良い)

Stephen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Handy access from the highway. Good value for a short stay.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Stephen,We're pleased to hear you found our location convenient and the stay a good value. We strive to provide comfortable stays for our guests and hope to welcome you back in the future.

8/10 (良い)

Marilyn、Mooresville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel for the price
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Marilyn,We appreciate your positive feedback and are glad you found value in your stay with us. Our team strives to provide a great experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to us.

8/10 (良い)

Fatih

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
not bad, quiet place and easy access
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Fatih,We are delighted to hear that you found our hotel to be quiet and easily accessible. Your feedback is valuable to us, and we appreciate your time in sharing your experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us.

10/10 (非常に良い)

Sekti

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Sekti,We are happy to hear that you had a wonderful stay with us. We look forward to welcoming you back in the future for another fantastic experience!

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was quiet and clean, far enough from the road that traffic noise was not a problem. Clean comfortable room that allowed a much needed good sleep.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello John,We're delighted to hear that you enjoyed the peaceful surroundings and found your room comfortable for a good night's sleep. Your feedback is greatly appreciated as we continuously strive to provide a relaxing experience for all our guests.

10/10 (非常に良い)

JOSEPH

カップルで旅行
良かった点 : 清潔度
Nice Very clean property not far from bigger centre. Room was, like I said very clean, comfy bed, and a good selection of breakfast items both hot and cold. Very good grocery store down the road with a very good selection of pick up and go snacks and meals. Check in quick and smooth and very helpful with our questions. Definitely stay again if in the area!i
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello JOSEPH, We are delighted to hear that you found our property clean and convenient during your stay. It's wonderful to know that you enjoyed the comfortable room, breakfast selection, and smooth check-in process. Thank you for highlighting the nearby grocery store and its offerings. We appreciate your positive feedback and look forward to welcoming you back in the future!

10/10 (非常に良い)

Johana、Edinburg

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was really nice. Room was very clean. Excellent service.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Johana,We are delighted to hear that you found our front desk staff friendly and enjoyed a clean room, and excellent service. Your kind feedback motivates us to continue delivering exceptional experiences for all our guests. Thank you for choosing to stay with us.

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello David,We strive to maintain high cleanliness standards for all our guests. If you have any further feedback or concerns, please feel free to reach out to our management team.

6/10 (普通)

Kenneth

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was OK for a one-night stay. The breakfast was pretty limited.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Hello Kenneth, Thank you for sharing your feedback. We appreciate your stay and will share your comments with our team for improvement. Your input is valuable for enhancing our guests' experience.

4/10 (不満)

Paul

気になった点 : スタッフとサービス
We liked the convenience of the parking. The room the staff gave us was #110. It was located right behind the elevator. Noise from elevator interrupted our sleep all night. Notified front desk to give me a wake up call at 5:30A.M. He never called. Woke up 2 hrs. late for our trip in pouring rain.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Paul, We appreciate your feedback regarding the parking convenience. We regret any inconvenience caused by the noise and the wake-up call request. Please feel free to contact our management directly if you would like to discuss your experience further and explore potential solutions to improve your stay.

10/10 (非常に良い)

Trish

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet area and clean
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Trish,We are pleased to hear that you found our hotel to be in a quiet area and clean. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.

8/10 (良い)

Brian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pet friendly basic hotel. Friendly service at check in.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Brian,We're glad to hear you appreciated our pet-friendly policy and friendly service upon check-in. Your feedback is valuable to us as we aim to provide a positive experience for all our guests. For any further assistance or feedback, please contact our management directly. Thank you for choosing to stay with us.

8/10 (良い)

betty、orange

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice stay
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello betty,We are pleased to hear that you had a nice stay at our hotel. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please don't hesitate to contact our management team directly. We hope to welcome you back in the future.

10/10 (非常に良い)

Vivian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable and roomy.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Vivian,We're delighted to hear that you found your stay comfortable and enjoyed our spacious accommodations. Your feedback is invaluable to us and we look forward to welcoming you back in the future.

8/10 (良い)

Dave

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I asked if it was OK to park my motorcycle under the overhang and was asked "why? Is it raining? " as of it was a problem. I usually park under the overhang in case it rains overnight(which did happen) or because of frost/ dew. Room had strange faint odor upon entry. Overall, room was clean and staff was not bad. For the price it's a good deal. If I'm in the area again I'll be back.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Dave, We appreciate your feedback and are glad you found our rooms clean and staff hospitable. We apologize for any inconvenience caused by the comment about your motorcycle and the faint odor in the room. Your satisfaction is important to us, and we will address these concerns internally for improvement. We hope to welcome you back on your next visit to the area.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location Nice staff
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Sarah,We appreciate your positive comments on our central location and friendly team. Thank you for sharing your experience with us.

8/10 (良い)

Marcela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Marcela, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス
Quiet and clean
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Hello Michael,We are pleased to hear that you found our hotel to be quiet and clean during your stay. Providing a peaceful and well-maintained environment for our guests is always a top priority for us. Should you have any concerns or feedback in the future, we encourage you to reach out to us directly.

10/10 (非常に良い)

Barbara

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Just stopping on our way home from the south. Easy check in. Pleasant employees. Very helpful.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Barbara,We are delighted to hear that you had a smooth check-in experience and found our staff to be friendly and helpful. Your kind feedback is truly appreciated and we hope to welcome you back in the future.

8/10 (良い)

Billy、Toms River

気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 7 日)
Hello Billy, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 (非常に不満)

Wayne

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room smelled musky, paid extra for a suite versus regular room and furniture had all kinds of stains on it, so bad that we would not sit on the furniture, smoke detector in room had bag over it, was never so happy to get up and leave in the morning to get away from this property
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Wayne, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance seriously and will address your concerns with our team. Your input helps us improve our services for all guests.

8/10 (良い)

Marcela

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Hello Marcela, We appreciate you choosing to stay at our hotel and we hope you had a pleasant experience. If you have any further comments or suggestions, please don't hesitate to contact us.

10/10 (非常に良い)

ANDREA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Above and beyond
This was just a quick over night stay while traveling to PA. We were pleased with our stay and the customer service was great. We needed extra pillows to accommodate my husband who had just had surgery. Tammy at the front desk made sure we had everything needed for a great stay. Considering we did not arrive till 11pm she went above and beyond.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 1 日)
Hello ANDREA,Thank you for taking the time to share your experience with us. We are thrilled to hear that Tammy provided excellent customer service and ensured you had a comfortable stay. Our team always aims to go above and beyond for our guests, even for late check-ins. We hope your husband is feeling better and look forward to welcoming you back in the future.

10/10 (非常に良い)

Stewart

Good size room, comfortable bed, good shower. Near dining options.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Hello Stewart,Thank you for being an awesome guest! We are more than happy to hear that you enjoyed our spacious rooms, comfortable beds, and refreshing showers, as well as our convenient location near dining establishments. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay.

10/10 (非常に良い)

Don

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Don,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Please don't hesitate to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 (非常に良い)

Jim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fine
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Jim,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team to discuss your concerns further. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 (良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello Manuel,We are thrilled to hear you had a good experience during your stay! Please feel free to reach out to us directly if you have any further comments or suggestions. We hope to welcome you back soon for another enjoyable visit!

6/10 (普通)

James

良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello James, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and regret that we did not meet all of your expectations. If you have any specific concerns or suggestions, we encourage you to reach out to us directly so we can address them accordingly. We hope to have another opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 (良い)

Catherine

気になった点 : 設備とサービス
Front desk person that checked us in was not at all friendly. There was soap missing in bathroom. Some kind of black stain on the sheets.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Hello Catherine, We apologize for any inconvenience you experienced during your stay with us. Our team strives to provide exceptional service and we acknowledge that we fell short. We appreciate your feedback and will address this with our front desk staff to ensure future guests receive a warm welcome. We apologize for the oversight with the soap and stained sheets and will work to improve our housekeeping procedures. Your comments are valuable to us and we hope to have the opportunity to serve you better in the future.

8/10 (良い)

Jose

2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Jose, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 (非常に良い)

Bradley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Bradley,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. Should you have any further feedback or if there is anything else we can do to assist you, please feel free to contact us. We look forward to welcoming you back in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, comfort
Clean, comfortable (I should have brought my own pillow). Breakfast was okay. Fine for an overnight.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Guest,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our accommodations clean and comfortable. We appreciate your feedback regarding the pillow and will take it into consideration. We strive to offer a satisfactory breakfast experience and will continue working to improve it. We hope to have the opportunity to welcome you back in the future.

8/10 (良い)

Daniel

良かった点 : 施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Hello Daniel, We appreciate you choosing our hotel for your recent stay. If you have any specific feedback you would like to share with us, please don't hesitate to reach out. We always strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future.

8/10 (良い)

W Evan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
JMU traveler
Nice location in a very picturesque area. Friendly staff although they was no one available during my checkout. Comfortable room. Elevators could be cleaner.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello W Evan,Thank you for your kind words about our hotel's location and friendly staff. We apologize for the inconvenience you experienced during checkout, as we strive to provide round-the-clock assistance. We appreciate your feedback regarding the cleanliness of the elevators and will address it with our housekeeping team. We hope you had a comfortable stay overall and look forward to welcoming you back in the future.

4/10 (不満)

Justin

出張
気になった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 3 日)
Hello Justin,We appreciate you taking the time to rate our hotel. We apologize for any aspects of your stay that fell short of your expectations. We encourage you to contact us directly with any specific feedback or concerns, as we value your input and would like the opportunity to address them. We hope to welcome you back in the future and provide you with a better experience.

10/10 (非常に良い)

Sean

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Quiet. Very limited dining. Had to order out
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Hello Sean,Thank you for your feedback! We're glad to hear that our staff provided friendly service and that you enjoyed a quiet stay. We apologize if our dining options did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.

10/10 (非常に良い)

Woojae

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Hello Woojae,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us directly. We hope to welcome you back soon!