Friendly staff.
The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does.
What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Margaret
2024 年 4 月に 5 泊滞在
8/10 (良い)
James
2023 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
James
2023 年 8 月に 6 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2023 年 9 月 18 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A general air of decay about the place
Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
宿泊されたお客様
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Mark
2023 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mark
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Micheline
グループ旅行
2023 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Micheline
2023 年 9 月に 3 泊滞在
2/10 (非常に不満)
Robert
グループ旅行
2023 年 9 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not to be recommended I’m afraid
We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Robert
2023 年 9 月に 2 泊滞在
8/10 (良い)
SANDY
カップルで旅行
2023 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was quite nice to us, helping find places to visit. The location worked out well.