the beds were extremely uncomfortable almost seemed like you were in a waterbed. place needs updating, breakfast was ok
Jennifer
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
April
家族旅行
2024 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk staff was super helpful and kind, rooms were clean and comfortable, especially the room with disability access. Restaurant was good, had breakfast and lunch, satisfying. Easy to walk into downtown Stornaway- just a couple blocks. Also a short 5 minute walk to ferry terminal- we pulled our luggage with no trouble. Very comfortable.
April
2024 年 4 月に 2 泊滞在
6/10 (普通)
Imogen
2024 年 4 月 3 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Room and bathroom were fine but could hear a lot of noise and felt very overlooked by rooms opposite. also junk area below when looking out of window which wasn't nice.
Imogen
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Derek
2023 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The heating was not working properly and the room was freezing.
Complained to reception and was told they had two heaters ,but unfortunately they had been given to other guests.
Offered to send up some blankets to wrap ourselves up with.
Not very good.
Derek
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Colin
2023 年 12 月 12 日
Colin
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Paul
出張
2023 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paul
2023 年 12 月に 1 泊滞在
8/10 (良い)
William
2023 年 11 月 24 日
William
2023 年 11 月に 2 泊滞在
8/10 (良い)
Martin
出張
2023 年 11 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy to return
Very nice comfortable stay. Room was clean and food good.