When we first began traveling after my husband retired, we felt like Best Western was the right choice for our hotel stops. Rooms had what we needed and the price was reasonable. But the past few years the quality of places has really fall
en. More often than ever, there is something that needs repaired in our room. Usually its the bathroom. But second place comes the heater/airconditioner. We have put a few Best Westerns on our never to return list. A few nights ago was one of the worst hotel stays we have had Lodi, California. The water never got warm enough to shower, so we both had to skip showering. I questioned a few other guests to make sure it wasn't just our room and then I complained to the front desk. Our phone message light was blinking and we asked front desk about it, they said they would fix it, but we ended up covering it all night with a towel. The bathroom sink pipes leaked and made the floor all wet. Good thing we were unable to shower, as we had to use our two towels to soak it all up. The heater never did warm the room up and it ran all night. Bed needed a second blanket, but none extra in the room. We travel a lot international and national, we are not hard to please, but it is time to find a new hotel chain for our travels.