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ホリデイ イン エクスプレス ホテル & スイーツ ドネガル IHG ホテルの口コミ

2.5 out of 5
ホリデイ イン エクスプレス ホテル & スイーツ ドネガル IHG ホテル
3695 Route 31 East, Pa Turnpike Exit 91, Stahlstown, PA

口コミ

9.2

とても素晴らしい

評価 10 - 1002 件の口コミ中 682 件が非常に良い" "
評価 8 - 1002 件の口コミ中 236 件が良い" "
評価 6 - 1002 件の口コミ中 55 件が普通" "
評価 4 - 1002 件の口コミ中 16 件が不満" "
評価 2 - 1002 件の口コミ中 13 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

Yoshioki

4/10 (不満)

Jack、Japan

気になった点 : 清潔度、スタッフとサービス
カーナビゲーションで受け付けないホテル。
1.昼ごろ着いたが、荷物を預かってもらえなかった。 2．レンタカーで行ったが、カーナビで住所、ホテル名共に受け付けなかった。 電話で聞いたが、全く違う名称だった。 3．ホテルの部屋は、広くてよかったが、掃除がいまいちだった。

10/10 (非常に良い)

Kelly

出張, カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked this twenty minutes before we arrived they had us ready! Clean room and plus for a breakfast before we left.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quick check in, great shower pressure, and comfy bed.
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Catelyn

2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Anderson、Frankfort

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 3 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Jessica

2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

8/10 (良い)

Tamara

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 1 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

6/10 (普通)

donnie

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The property as a whole was in good condition and clean, but the bathroom in our room was covered in hair on the floor and not clean at all. Really disgusting.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Tracey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the pool and hot tub and the hours were great. You could swim and utilize the hot tub until 10:30! Our room was clean and had a jacuzzi right in our bedroom! The breakfast was excellent in the morning too! Would stay again!
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 9 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Amanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay always
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 31 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

8/10 (良い)

rick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel and rooms were nice and clean. Staff were helpful and nice. Pool was dirty but still ok. Overall very nice stay.
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 4 月 9 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Jenna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice front desk staff!
2024 年 3 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 31 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

2/10 (非常に不満)

Henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Karina、Pittsburgh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the easy access to everything around us from food to entertainment. Easy walk to the coliseum if you’re in the city for a show. La Bamba restaurant - 5 minute walk is a MUST.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A good value
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 29 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Jose

良かった点 : 施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 29 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We enjoyed our one night stay over a ski mini vacation. Staff were friendly and helpful. Hotel was close to two ski resorts. My two grandsons loved the pool and hot tub. We plan to return next ski season.
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Kristin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice weekend stay
Very nice hotel. The room was spacious and well laid out. The bed and pillows were very comfortable. Breakfast had nice options. As others have mentioned, it's very convenient to skiing at Seven Springs.
2024 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

6/10 (普通)

Michael Aaron、Falls Church

カップルで旅行
Room clean, staff polite, breakfast good but the employees were not cleaning off tables at breakfast- the patrons were. They need to clean the tables and chairs. Also gym was small and tv remotes don’t work. Also they need to clean all the dirt and dust under the treadmill. When you lay on the mat, you see it and breathe it.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Katherine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Randall

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

8/10 (良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a great hotel that really has some character and really nice staff. You can find cheaper in the area, but if you can spare a little extra I think this hotel is worth it. The only reason I didn't give it five stars is very limited healthy choice for breakfast (adding yogurt and some fruit would fix this) and the hot tub is more like a luke warm tub. I actually got cold sitting in it.
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 27 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Baylon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The convenience of entry from each side of the road.
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 3 月 2 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Georgett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 17 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

6/10 (普通)

Lope

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Ashley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel! Local dining had great food and service. The kids had a blast in the pool and hot tub and the continental breakfast was so good.
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 4 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

2/10 (非常に不満)

Ayse

気になった点 : スタッフとサービス
I booked a 3-day stay at this property via Expedia. Little that I knew, my daughter would get covid and we would be unable to go. I contacted the hotel 3 days prior to my stay (via messaging platform of Expedia) to see if dates can be changed given this; no response for 2 days. I then contacted the hotel directly and got bounced back to Expedia via an unfriendly front office person at the property who told me that she just got back, saw my message(after 2 days), there is nothing they can do, and I should take it up with Expedia. Expedia also made several attempts to discuss/resolve the issue, but they went unanswered until the last minute (check-in day). After 3 days of initial contact, I was told that the hotel refused to make any changes. I was surprised by this kind of (lack of) response/service and was disappointed by the attitude and lack of flexibility, given the positive ratings.. yes it was a non-refundable rate and I had all the intentions/desire to be there, but just couldn't due to sickness. Allowing a customer to move dates by 2 weeks would have resulted in a positive customer experience, but this property does not seem to care about that. Will exclude Holiday Inn Express as a brand name from my future bookings, going forward.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

William

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 4 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

8/10 (良い)

Laurie

良かった点 : 施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 2 月 4 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay! We hope you will come back again!

10/10 (非常に良い)

Fanny

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was going to Seven Springs ski resort for a weekend trip and this hotel was a great place to stay. It was about 15 minutes from the ski resort and there was a ski rental place 2 minutes away that had cheaper rentals than the resort. Super convenient hotel! My only issue was that the hotel’s quiet hours start at 11 PM. My friends and I were playing music from our bedroom at 10 PM and the volume was a bit high. We received a phone call from the receptionist saying that we got a complaint for being too loud and to lower down the volume. It was my understanding that we were well within the range where we did not have to be as quiet. I apologized and said that we would lower down the volume. Not even one minute later we received another phone call stating that we need to lower the music volume and if we got another complaint, then they would have to kick us out. I thought that was extreme given that we had just received our first warning a few moments ago. We turned off the music completely. Not too satisfied with that experience especially since quiet hours did not start until 11 PM. I completely understand if the music is too loud and to lower the volume but to also threaten expulsion is a little extreme.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for a family ski weekend
Our family stayed here, in two adjoining rooms, for a weekend ski trip at Seven Springs. The hotel has a bit of a lodge vibe with the decor and taxidermy in the lobby. The service was friendly, the property was clean, and the rooms were comfortable. Breakfast is pretty good, and attendants kept it well stocked and spotless. Overall great value for the price.
2024 年 1 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you so much for your kind words! We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our breakfast! We hope you will come back again!

10/10 (非常に良い)

LaSonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The front desk staff were very friendly and helpful. Even late at night. The location was super convenient and a worthwhile alternative to staying at Seven Springs resort.
2024 年 1 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you so much for your kind words! We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our accommodations. We hope you will come back again!

10/10 (非常に良い)

Jaynee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 30 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would stay here again!
One of the better Holiday Inn Express that we have stayed at! Clean rooms, great decor, nice pool, family friendly, close to ski resort and of course great breakfast!
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank you so much for your kind words! We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our pool and decor! We hope you will come back again!

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to ski resorts. Luxary accom8dation at a reasonable price.
2024 年 1 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank you so much for your kind words! We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our accommodations! We hope you will come back again!

10/10 (非常に良い)

lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 21 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our accommodations! We hope you will come back again!

10/10 (非常に良い)

Matt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 21 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our accommodations! We hope you will come back again!

10/10 (非常に良い)

Diah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 21 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us, including our accommodations! We hope you will come back again!

10/10 (非常に良い)

Jean marc

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 15 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

2/10 (非常に不満)

Jorge

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

bahareh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 12 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

miriam

家族旅行
2024 年 1 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 12 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

Gretchen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 8 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

Barry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 1 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

Ana Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 1 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

Renee

2023 年 12 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 12 月 26 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We are so happy to know you found our front desk staff helpful and accommodating! We hope you will come back again!

10/10 (非常に良い)

Nina

2023 年 12 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 1 月 1 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We hope you will come back again!

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The front desk staff were wonderful!
2023 年 12 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2023 年 12 月 8 日)
We appreciate you taking the time to leave us a review. We are happy to know that we met your expectations and that you enjoyed your stay with us. We are so happy to know you found our front desk staff helpful and accommodating! We hope you will come back again!