ジップライン

ラムフィッシュ ビーチ リゾート バイ トレードウィンズの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 1009 件の口コミ中 477 件が非常に良い" "
評価 8 - 1009 件の口コミ中 280 件が良い" "
評価 6 - 1009 件の口コミ中 135 件が普通" "
評価 4 - 1009 件の口コミ中 67 件が不満" "
評価 2 - 1009 件の口コミ中 50 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

George

カップルで旅行
Great experience
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Nicholas

Amazing
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Nicholas, thank you for your feedback! The team at RumFish Beach Resort by TradeWinds is delighted to hear you had an amazing experience. We're looking forward to welcoming you back!

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、設備とサービス
Beautiful beach friendly staff easy location to walk to several spots
2024 年 5 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Stephanie, thank you for sharing your experience at RumFish Beach Resort by TradeWinds. The team members are delighted to know you enjoyed the beautiful beach and found the location convenient. We look forward to welcoming you back soon!

8/10 (良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice beach and restaurant
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Barbara, thank you for your feedback! It is great to hear you enjoyed the beach and restaurant at RumFish Beach Resort by TradeWinds. We're looking forward to welcoming you back for another fantastic stay.

10/10 (非常に良い)

Marydith

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was absolutely amazing!!
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 23 日)
Marydith, thank you for your kind words! RumFish Beach Resort by TradeWinds is thrilled to hear that our team members made a positive impression on your stay. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Liz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the place
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Liz, thank you for your wonderful feedback. We're thrilled you loved your time at RumFish Beach Resort by TradeWinds. We look forward to your next visit!

10/10 (非常に良い)

Gregory

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
The low rating is for my deposit that I never received back from the resort and the lady that helped me had a long ponytail very slender Caucasian still waiting for my money $200
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Gregory, thank you for your feedback. RumFish Beach Resort by TradeWinds is glad you enjoyed your stay overall, though we regret the inconvenience you mentioned regarding your deposit. Our team aims to resolve any issues quickly, and we appreciate your patience as we look into this matter. We hope to welcome you back in the future for a seamless experience.

8/10 (良い)

Sandy、Brandon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Sandy, thank you for taking the time to rate your stay at RumFish Beach Resort by TradeWinds. We're glad to see you had a positive experience, and we look forward to welcoming you back soon.

4/10 (不満)

Mihaela

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Room very dirty
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Mihaela, thank you for sharing your feedback. The hotel will ensure that cleanliness is addressed promptly to enhance the experience for future guests. Your comments are important and will help in making necessary improvements.

8/10 (良い)

Jennifer

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
The room wasn’t cleaned properly. Toilet and around the area of the toilet was dirty, there was food and fruits left in the pantry from the previous guest, water pressure wasn’t great (almost non existent) and the bars closed early. View of the beach was great from the room and it’s nice that there’s a lot to do and lots of places to go within walking distance. I hated that they kept trying to sell their timeshare every time I have to go up to the front desk for something.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Jennifer, thank you for sharing your experience. We're pleased that you enjoyed the beach view and convenient location. Your comments regarding the cleanliness and other aspects have been noted. The persistence of our timeshare team is something we will review. We hope to have the opportunity to improve your experience on a future visit to RumFish Beach Resort by TradeWinds.

2/10 (非常に不満)

John

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very unsafe, had to switch rooms four times due to issues! Main issue was someone else used their card to access my room while I was in the shower and my wife was getting dressed!!! Completely unprofessional and not sympathetic to the situation!! Manager Steven was rude and not apologetic for the faulty conditions!
2024 年 5 月に 8 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
John,Thank you for sharing your experience. The concerns you raised about room security and interactions with management are taken very seriously. Our team is committed to ensuring the comfort and safety of all our guests. Your feedback regarding your interactions with Steven will be shared with the appropriate parties to address. Should you consider giving us another chance in the future, we're confident we can provide a more positive experience.

10/10 (非常に良い)

Dina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff was very friendly and accomodating. Room was clean but a little dated. Could use some updating. Workers always busy cleaning around the pool and property. Loved all the pools and hot tubs. Really enjoyed our stay and would go back.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Dina, thank you for your wonderful feedback about RumFish Beach Resort by TradeWinds! We're thrilled you enjoyed our friendly team members, pool areas, and amenities. We appreciate your comments regarding the room and will take them into consideration. We're looking forward to welcoming you back for another great stay!

10/10 (非常に良い)

Marcy

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay, amenities shared with all Tradewinds 10 acres.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 17 日)
Marcy, the team at RumFish Beach Resort by TradeWinds is thrilled you enjoyed your stay and appreciated our shared amenities. Your positive feedback is very much appreciated. We're looking forward to welcoming you back soon!

8/10 (良い)

peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for the 4-star rating, Peter!It's great your time at RumFish Beach Resort by TradeWinds was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 (非常に良い)

Kristi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 16 日)
Kristi, thank you for the stellar rating on Expedia! The team at RumFish Beach Resort by TradeWinds is delighted that you had a wonderful stay. We look forward to welcoming you back soon!

10/10 (非常に良い)

FRED MOORE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Fred Moore, we are thrilled to know your stay at RumFish Beach Resort by TradeWinds surpassed your expectations. It's wonderful when our guests enjoy their stay to the fullest. We look forward to your next visit with us!

10/10 (非常に良い)

Angel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient amenities and friendly staff
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Angel, thank you for sharing your uplifting feedback. It's delightful to hear that you appreciated the convenient amenities at RumFish Beach Resort by TradeWinds. It warms our hearts to learn our courteous team members contributed to your enjoyable stay. We hope to see you back soon for another wonderful visit.

8/10 (良い)

Aaron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location, location, location! Everything is within a short walk.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Aaron, it's wonderful to know that the RumFish Beach Resort by TradeWinds' prime location made your stay extra convenient, providing close proximity to local attractions. Your feedback highlights what we consider an asset. We're looking forward to welcoming you back for another amazing stay.

10/10 (非常に良い)

Charles J

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff at the rumfish go above and beyond the coffee place near the front desk make some of the best iced lattes and the cabana guy let us borrow his personal chair for back to back days just so we didn’t have to go buy one for a few days they all deserve raises and people should plan to stay here it’s great, also the pool bar tenders were all amazing and friendly and quick
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Charles, thank you for sharing your delightful experience at RumFish Beach Resort by TradeWinds. It's uplifting to know that our team members' extraordinary dedication made your stay enjoyable - from the baristas crafting excellent iced lattes, to our team at the pool bar providing rapid and friendly service. Receiving such feedback truly encourages our team's perseverance in delivering an outstanding service. We can't wait to welcome you back for another memorable stay with us.

10/10 (非常に良い)

Charbee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I enjoyed the atmosphere and all the included amenities of this resort!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Charbee, it's wonderful to hear that you enjoyed the ambiance and the array of amenities at RumFish Beach Resort by TradeWinds. We appreciate your kind feedback and look forward to welcoming you back for another incredible stay.

8/10 (良い)

Jill

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not our first nor last time at this property. Not sure if it was due to construction, or what however I did kill a couple of German cockroaches in the kitchenette area our room.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Jill, it's great to hear that you will continue to choose RumFish Beach Resort by TradeWinds as your place to stay. We regret to hear about the nuisance in the kitchenette area of your room. Please know our hotel takes all guest feedback seriously, and we maintain a rigorous routine to ensure the cleanliness of all guest living areas. Your information helps us to continue improving our standards. Exciting updates are underway, and we hope when you return, your stay will be absolutely flawless. Proactive measures are in place to avoid any future issues of this nature. We appreciate you and can't wait to welcome you back in the near future.

8/10 (良い)

Leslie、Lutz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was on location! Beautiful beach.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Leslie, we're thrilled to hear that you appreciated the convenience and charm of the RumFish Beach Resort by TradeWinds, including our scenic beachfront. We love ensuring our guests have everything they need for an unforgettable stay. We hope to have the opportunity to host you again soon.

6/10 (普通)

Walter

気になった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Walter, thank you for sharing your rating of your recent stay. We regret that your experience wasn't fully satisfying, and we would greatly appreciate any specific feedback on potential areas of improvement. We hope you will consider giving RumFish Beach Resort by TradeWinds another opportunity to serve your accommodation needs.

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything it’s very clean , the personal very professional.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 9 日)
Sandra, thank you so much for sharing your positive feedback about your stay at RumFish Beach Resort by TradeWinds! We are thrilled that you appreciated our exceptionally tidy surroundings and our professional team members. Looking forward to welcoming you again on your next visit.

10/10 (非常に良い)

Trevor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always love coming here! Such a great place to stay. Will definitely keep coming back
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Trevor, it's wonderful to hear you always enjoy your visits to RumFish Beach Resort by TradeWinds. We're delighted that you continually consider us a great place to stay. It means so much that you plan to return, and we're excited to welcome you back in the future.

10/10 (非常に良い)

Tara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Two of us stayed for two nights, the staff was great! There was continual care for the property and beach leaving lovely shared spaces. We had a beach facing room that has been updated and met all of our expectations.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Tara, it certainly warms our hearts to know that you appreciated the continual upkeep of the RumFish Beach Resort by TradeWinds. It's rewarding to learn that our dedicated team members impressed you with their service, and your beach-facing room was up to par with your expectations. We can't wait to host you for another delightful stay.

10/10 (非常に良い)

Brenda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the beach and complimentary beach cabanas.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Brenda, it's wonderful to hear that you enjoyed the beach and the complimentary beach cabanas at RumFish Beach Resort by TradeWinds. It's always heartening to know when guests have appreciated the amenities we offer. We hope to welcome you back for another relaxing stay in the future.

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Charles, it's wonderful to see your five-star rating of RumFish Beach Resort by TradeWinds. We're thrilled you enjoyed your stay and hope to welcome you back during your next visit!

10/10 (非常に良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was fantastic. The staff were helpful and friendly. We received an early check in when we arrived at noon and our room was upgraded. The beach was beautiful. Perfect for a four vacation. We will be back!
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Michelle, it's a joy to hear that your visit at RumFish Beach Resort by TradeWinds was fantastic. We're sincerely thrilled you found our team members to be helpful and friendly and that you appreciated the beach setting. Your heartening words motivate us to continue providing exceptional service and memorable stays. We're looking forward to welcoming you back for more unforgettable vacation moments!

10/10 (非常に良い)

Angela

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our room was fine- what what’s hard was to park we didn’t know till we got there that the hotel reserve the right to get just 1 parking spot per reservation- they tell you go look for extra parking in another hotel- what make you think that another hotel is gonna let you park onsite when you don’t have reservation? Other than that we enjoy our stay
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Angela, it's heartening to hear that you enjoyed your stay at RumFish Beach Resort by TradeWinds. We appreciate you taking the time to share details about your experience. While we aim to make parking as nonspecific as possible, we understand that the availability could be a point of concern for some of our guests. Rest assured, we work hard to ease these issues and provide alternatives. Thank you again for the feedback, and we hope to welcome you back for another wonderful experience in the near future.

10/10 (非常に良い)

Johnny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The place was nice I just had a bad experience with the bathroom didn’t get to shower because when we went to shower sewage water was coming up the tub drain when letting customer service about it it took them nearly 3 hrs to come and fix the problem as a matter of fact I ended up checking out and they were still fixing the problem so needless to say the wife and I had to take a wet rag bath because we couldn’t use the one thing that should necessary when you book a room!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
Johnny, it's distressing to hear about the difficulties you experienced concerning the bathroom amenities. We promptly address any maintenance issues, and it's unfortunate that our reaction time did not meet your expectations. We appreciate your valuable feedback which will be used to enhance our services. We sincerely hope that we'll be able to serve you better in the future.

10/10 (非常に良い)

John

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was wonderful as always. We went for my daughters 12th birthday and therewas an employee named Victor that absolutely went above and beyond to make my daughter feel special. He even brought he a stuffed manatee with a Rum Fish hoodie. He was a stand out of our trip and deserves to be called out for making her birthday super special. Thank you Victor!!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
John, it warms our heart to read about the memorable stay you had at RumFish Beach Resort by TradeWinds, especially during such a momentous occasion as your daughter's birthday. We're delighted to hear that Victor, one of our beloved team members, went the extra mile to ensure a special celebration. Your kind words have definitely made his day. Hope to see you again for another extraordinary visit, perhaps for another birthday celebration!

4/10 (不満)

Renee

Place wasn’t very clean from lobby to room. On the second level and sliding door lock was broken. I wouldn’t stay again and wouldn’t recommend
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 4 日)
Renee, we're sincerely sorry to hear about the cleanliness concerns you experienced during your visit, as well as the issue you faced with the sliding door lock. We strive for high standards in our services and it is regretful we didn't meet your expectations this time. Your feedback will certainly be beneficial to us as we seek to make improvements. We deeply hope you will reconsider and give us another opportunity to serve you better in the future.

6/10 (普通)

Amy

2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Amy, thank you for taking the time to rate your stay at RumFish Beach Resort by TradeWinds. As it's a neutral rating, we believe there were aspects of your stay that did not fully meet your expectations. Feel free to contact us with details so we can work on improving future guest experiences. Our team is committed to providing the best possible service. Thank you once again for your feedback. We hope you'll give us another opportunity to exceed your expectations.

6/10 (普通)

Mandy

良かった点 : スタッフとサービス
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Mandy, it appears you've provided us with a rating but no specific feedback. We encourage you to share any details regarding your stay at RumFish Beach Resort by TradeWinds so we can continue improving our guest experience. We hope you choose us for your future travel accommodations.

6/10 (普通)

jenny

2024 年 3 月に 12 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 15 日)
Jenny, thank you for your recent visit. We appreciate your feedback and would love to know more about your stay to improve our services. We're here to ensure all our guests have a pleasant experience and welcome any additional comments you might have.

10/10 (非常に良い)

Doris

家族旅行
We were moved over to the Island Grand, but the resort is beautiful
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Doris, thank you for sharing your experience at RumFish Beach Resort by TradeWinds. We're thrilled to hear that you were pleased with the beauty of our resort, even during your transfer to the Island Grand. We hope this enhanced your stay and we look forward to having you with us again.

6/10 (普通)

Edward F

小さなお子様連れの家族旅行
It's a "pretty good" place. No major issues, but nothing was particularly impressive. Lots of add-on expenses not covered by the $50 faily resort fee. A bunch of construction going on next door and the parking lot/driveway was a mess. Beach was great, for sure.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Edward, we appreciate your valuable feedback. It's pleasing to know that our lovely beach met your expectations. We take note of your comments regarding the additional expenses and the ongoing construction works; these points will be looked into. We are hopeful that we may have the opportunity to better your experience on your next visit.

10/10 (非常に良い)

David Clifford

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
David, thank you for your five-star rating! It's wonderful to know that your stay at RumFish Beach Resort by TradeWinds met your expectations. We would love to welcome you back on your next visit.

2/10 (非常に不満)

Jon

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Made complaints at front desk
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Jon, it is deeply unsettling to hear of your dissatisfaction. Our goal is always to provide exceptional service to all our visitors. Your feedback regarding your interaction with the front desk is noted and helps us understand areas needing improvement. May this incident not deter you from considering our service in the future. Please give us an opportunity to show you how much we care and prove that this is not the norm.

8/10 (良い)

Donna J

カップルで旅行
We did not like being talked into a so called travel club (Time share) meeting. The meeting was supposed to take two hours of our vacation time. We would skip that part next time.
2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Donna, thank you for sharing your experience at RumFish Beach Resort by TradeWinds. We regret if an aspect of your visit didn't meet your expectations. Your feedback is valuable and we’ll certainly keep it in mind for future improvements. We hope the other parts of your stay were enjoyable and look forward to the possibility of welcoming you back.

8/10 (良い)

Barry

2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Barry, it's wonderful to see the high rating you've given RumFish Beach Resort by TradeWinds. We are eager to host you again. Be sure to check out our amenities next time you visit!

6/10 (普通)

Patrica Jane

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Unfortunately, there was an event taking place with set up during our stay that impacted our overall experience. The last two days of our stay, the rum fish was completely shut down for the private party event that was coming in. We would not have stayed here if we had known this.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Patrica Jane, it's regrettable to learn your stay was influenced by an event taking place on the premises. We understand your sentiments regarding the closure of RumFish and strive to balance the needs of all our guests. We appreciate your candid feedback and hope for the opportunity to exceed your expectations in a future stay.

10/10 (非常に良い)

Joanna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a fabulous stay at the Rumfish! So much for the kids to do, convenient location, beautiful beach and pools. We are planning another trip for next year!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 20 日)
Joanna, it's wonderful to hear that you had a fabulous stay at RumFish Beach Resort by TradeWinds! We're thrilled knowing our range of activities and convenience resonated with your family, not to mention our scenic beach and pool areas. It's exciting to hear that you're planning on visiting us again next year! We eagerly await your return. Safe travels until then.

10/10 (非常に良い)

Joseph David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great resort!!
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Joseph, it's fantastic to hear that you had a splendid experience at RumFish Beach Resort by TradeWinds! We're thrilled that you found our resort exceptional. Thank you for taking the time to share your review with us. We hope to have the pleasure of welcoming you back in the future!

6/10 (普通)

JOHN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very crowded and some spaces were not available due to a big tent on the beach and construction at Tradewinds.
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
John, it's disappointing to hear your visit coincided with a bustling period. We always aim to provide unobstructed access to all our facilities, and we regret any inconveniences you experienced due to the temporary structures. Rest assured, these improvements are aimed at enhancing our guest's experience. We do hope you'll consider visiting us again once these enhancements are complete, providing you with a more relaxed and enjoyable stay.

10/10 (非常に良い)

Francis

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing, family-friendly vacation spot. Highly recommend and hoping to return!
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Francis, it's wonderful to hear that the RumFish Beach Resort by TradeWinds provided an amazing, family-friendly experience and earned your high recommendation. We are thrilled you are considering a return visit. It will be our pleasure to welcome you back for more memorable moments.

10/10 (非常に良い)

Natalee R、Lake Villa

カップルで旅行
Great resort with great food beach and views, but the hot tub was broken, there were a ton of kids and our room was dirty.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Natalee, thank you for choosing to stay at RumFish Beach Resort by TradeWinds. We're pleased to hear that you had a wonderful experience with our cuisine, beach and landscape. We appreciate your feedback on the whirlpool and the condition of your room. Our goal is to provide a relaxing environment and clean accommodations. Your remarks will be shared with our team members to continually improve guest satisfaction. Regarding children, please consider visiting during quieter periods for a more relaxed ambiance. We hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Jenna

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This has been our favorite resort that we’ve brought our kids so far. So many activities and had the best time. Would 10/10 recommend,
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Jenna, it's delightful to hear about your enjoyable stay at RumFish Beach Resort by TradeWinds. We are thrilled that your family found our range of activities entertaining and that we could provide a memorable experience. Your recommendation is sincerely appreciated. We can't wait to welcome you back in the future.

2/10 (非常に不満)

Paul、Whitman

2024 年 4 月に 14 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Paul, we noted your rating and it prompts us to consider areas where improvements can be made. We endeavor to provide top-quality service to all guests and appreciate feedback that allows us to improve. Be assured, your experience does not reflect what we strive for, and we'd be grateful for a second chance to make it right.