I stayed here with my son because it was close to my daughter and her family who we were traveling with while she stayed a few days with her dad. We found out after the fact that we did not get dishes, coffeepot because our stay was less than 7 days. I had to buy needed items myself. I will not stay again.
Jolie
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Sterling
出張
2024 年 4 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When I checked in the front desk lady was not very friendly or polite.
When I went to warm up the dinner that I brought around 10:00 p.m. I checked in around 7:00 or 7:15. I believe I read the paper on the kitchen table that says call the front desk and they will bring you dishes and things to eat with. So being the nice person I am, I decided to walk to the front because I only needed one plate and one fork picked up the dirty phone outside that you have to press zero to get the office person and asked if they would bring me one plate and one fork, she responded with we don't do dishes after 7:00 p.m. which was odd because I didn't check in until after 7:00 p.m. to begin with so I asked how can I warm up my food and eat and asked where do the dishes go after 7:00? She says you were explained this when you checked in. Nobody explained anything about a certain time to get dishes!
But the odd part is if I lost my room key she would walk up front and open the door and make me a new room key. So why she couldn't walk up a plate and a fork is beyond me?!
Also, I have photos that I would like to send because I would like a refund for this room.
The air conditioner filters were clearly not cleaned. You couldn't see through them and I noticed mold on the plastic so I looked inside the AC part where they go more mold inside the vents, more mold and a really weird white mold, Big globs of dust and hair behind the ripped up dirty recliner dust under the recliner...
Sterling
2024 年 4 月に 1 泊滞在
8/10 (良い)
Karen
家族旅行
2024 年 4 月 3 日
We were late arriving and the check in clerk was excellent. Some of the other staff were not as helpful or pleasant. Hallways and stairs were unkept, never cleaned the week we stayed. Location was excellent for our trip. Room was clean, just dated and well used. We used the kitchenette, no sink plug for any sinks so made difficult to wash dishes, no dish soap supplied. For the price, was good for our stay as expensive all over.
Karen
2024 年 3 月に 7 泊滞在
4/10 (不満)
Melissa、Kent
ペット同伴の旅行, 出張, 家族旅行
2024 年 3 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty rooms, refrigerator froze all our food, poop under the bed. Asked for housekeeping… they never came. Neighbor very loud all night. Slamming doors. Fighting. Expensive laundry machine fees😟. Only nice area was the pool.
Melissa
2024 年 3 月に 9 泊滞在
8/10 (良い)
rufina
2024 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
rufina
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Jessica
カップルで旅行
2024 年 3 月 18 日
気になった点 : 施設のコンディションと設備
I didn’t like any of it. Booked for 7 nights and left after the first. The amount paid for one night was then converted from $70 something to $190 something. That one night was not worth $200, I will be contacting the 800 number to get refunded because it IS NOT SAFE TO STAY AT
Jessica
2024 年 3 月に 7 泊滞在
8/10 (良い)
Heather
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The pictures didn't exactly match the room, but I was pleased with how clean the space was.
Heather
2024 年 3 月に 3 泊滞在
6/10 (普通)
Gurubasanagouda
出張
2024 年 3 月 1 日
気になった点 : 清潔度
Lot of security features around the property which was unusual. Although it seemed like a nice area, it seemed akeare to go through so much security during at lobby. Breakfast wasn’t great. Just some mini muffins and snack bars to go