4/10 (不満)
Nicole
2025 年 8 月 21 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
We stated here because the ac broke on our boat. When we vhecked in, there was no one at the desk and it took over 10 min of calling until someone finally came to the door to let us in. When we got to our room, it was extremely dirty. Our sheets gad black marks on them like someone with extremly dirty feet had slept in the bed. The pillow cases also had random black stains on them. The bathroom hadn't seen bleach in a very long time. The tub had dirty feet marks in it and was stained with brown. There was mold in the bathtub that sort of wiped off with a gloved finger. So it isnt completely embedded, someone just hasnt even tried to clean it. There was also dried shampoo on the walls in the tub and the bittle supplied had been used and has maybe 1/2 an ounce left. The shower head sprayed the wall from the pipe, none of the drains drained water at a decent rate. Just brushing teeth the sink filled with water and took hours to empty. Our door lock didnt lock so we had to rely on the top fold over latch thing for safety. The floor had random spills that werent cleaned up and walls had random filth. Fire alarms went off frequently at random hours.
When we woke up our first morning we found the sheet and blanket had some sort of dried spill on it. I called the front desk and the staff had me bring the sheets up to replace them. She was extremely helpful and apologetic.
Nicole
2025 年 8 月に 4 泊滞在
