Dear Osamu Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.
Dear Yoshihiko
We are delighted to read your comment about your recent stay with us. It is great to see that you enjoyed your time with us, we hope to be able to welcome you again.Best regards from Engadine
Dear guest
We are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel.KInd regards
8/10 (良い)
SHUNJI、東京
2019 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋が木彫等スイス風の雰囲気が採り入れられており、使い勝手も良くて満足しました。
SHUNJI
2019 年 7 月に 2 泊滞在
Crystal Management からの返信 (投稿日 : 2019 年 7 月 24 日)
Dear Shunji,
We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us. It is precisely this kind of positive feedback that motivates us, day after day, to do everything we cam offer our guests a wonderful and unforgettable stay.
Thank you once again for staying at the Crystal Hotel. We are looking forward to your next visit.
Dear Yasuo,
thank you for your message.
we reget to inform you that we did not receive any cancellation of you Reservation that's why we have charged you credit Card with the total amount of the reservation for the no-show.
You can also contact Expedia for checking.
With Kind regards
Dear guest
It was our pleasure welcoming you at the Crystal Hotel and we would like to thank you for taking the time to write a review.
Kind regards
10/10 (非常に良い)
Eri
2018 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とてもいいホテルです。
広いお部屋を用意していただきました。お部屋もバスルームも広くて快適でした。鍵がカードキーではなく昔風の鍵で、外出するときにフロントに毎回預けるのが少し面倒でした。夕方外出中にタオルの交換をわざわざしてくれていましたが、朝のベッドメイキング以外にお部屋に入られると知らず、荷物を出したままだったのでちょっと恥ずかしかったです。お部屋に入られたくない時は朝以外でもDo not disturbのカードを出しておいた方がいいかなと思います。周辺環境はショップやレストランも近くて申し分ないです。駅からの坂道がちょっとしんどかったけど。スタッフも明るくて丁寧な対応でした。
Eri
2018 年 7 月に 2 泊滞在
Crystal Managementからの返信 (投稿日 : 2018 年 8 月 6 日)
Dear guest
We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us.
Kind regards
Crystal Management
Dear Guest
Thank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. It is the support of our guests that allows us to maintain our high service standards and even improve on them.
Dear Guest, Thank you very much for your stay at the Crystal Hotel and for having taken the time to let us have your valuable feedback on Expedia. We appreciate your comments and are delighted that you very much enjoyed your visit. Regarding the "smell" in your room, we would like to inform you that all rooms are furnished with the tipical swiss stone pine. We hope to have the pleasure of welcoming you back again soon and thank you very much for being our guest Kind regards, Franz Leder, General Manager Crystal Hotel
とにかく、最高のホテルでした。なぜか、着いた途端ジュニア・スイートにアップグレードされていて…。
部屋は広いし、バスストップも眼の前。これは、便利でしたね。
最終日、チェックアウトする時、握手を求める人が。
ゼネラルマネージャーでした。
アンズのジャムをお土産にもらい、素晴らしい時間でした。
See you again!!!
The room is enough space, wooded inter appearance and clean. Staffs have good hospitality. I stayed with my wife, I would like to stay again if we come here and we'll recommend it to friends.