Dear ShalikThank you for your great review. It's wonderful to read, that you were so happy with your stay and enjoyed it. We would be delighted to welcome you again next winter.Best regards
Dear XavierThank you for your positive feedback. We are very pleased that you enjoyed your stay with us and look forward to your next stay.Best regards
10/10 (非常に良い)
MARCIO
家族旅行
2024 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelência
Superou todas nossas expectativas em todos os aspectos. Sensacional!
Dear Marciothank you very much for your phenomenal feedback.We are very pleased that you enjoyed your stay and our service so much. We are happy to share your feedback with our team and hope to see you again soon.Sincerely
10/10 (非常に良い)
Lola、Forest Hills
家族旅行, グループ旅行
2024 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Thank you dear Lola for the wonderful feedback.We are always delighted when our guests feel so comfortable with us. We are very happy to share this message with our team and are already looking forward to your next stay with us.Sincerely
Dear Oscarthank you very much for your positive review.We are always delighted when our guests feel so comfortable with us. We are already looking forward to your next stay with us.Sincerely
Dear Chris,Thank you for your extremely positive feedback about our hotel! We are very pleased to hear that you were so satisfied with our service and enjoyed your stay with us.We attach great importance to offering our guests an unforgettable stay and it is always a pleasure to hear that we have been able to live up to this claim.Your words of praise are a great motivation for our entire team to continue to provide first-class service. We hope to welcome you back soon and will be happy to help you at any time.Thank you again for your kind words!With kind regards,
Dear "Tania"Thank you very much for your great feedback. It's wonderful to see that you enjoyed your stay that much with us.We would be very happy to welcome you again soon.Kind regards
10/10 (非常に良い)
K
2023 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
We are really pleased that you enjoyed your stay with us and our service so much and are very happy to share this with our team. We would be very happy to welcome you again soon.Kind regards
Liebe/r Özcan
vielen Dank für Ihre hervorragende Bewertung. Es freut uns immer sehr, wenn sich unsere Gäste bei uns so wohl fühlen. Wir werden Ihr Feedback sehr gerne intern weiterleiten und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.
Herzliche Grüsse und frohe Weihnachten
10/10 (非常に良い)
Ilona
2020 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Greta
Wspaniałe,cudowne miejsce warte polecenia
Ilona
2020 年 2 月に 3 泊滞在
Carlton Hotel St. Moritzからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Greta,
Thank you very much for your kind feedback. We are very happy that you have enjoyed your stay.
Looking forward to welcoming you back in future.
Yours sincerely,
Philippe D. Clarinval
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
Great stay. Great service.
宿泊されたお客様
2020 年 2 月に 3 泊滞在
Alisaからの返信 (投稿日 : 2020 年 2 月 24 日)
Thanks a lot!
10/10 (非常に良い)
Lin、MD
カップルで旅行
2020 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Lin
2020 年 2 月に 4 泊滞在
Carlton Hotel St. Moritzからの返信 (投稿日 : 2020 年 2 月 19 日)
Dear Lin,
Thank you very much for taking the time to give us feedback about your recent stay at the Carlton Hotel St. Moritz.
I am truly glad about this wonderful experience that each and everyone created for you.
It will be our great pleasure to welcoming you back in future to create more memorable moments that will enrich your life.
Until then, wishing you all the best.
Yours sincerely,
Philippe D. Clarinval
General Manager
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 2 月に 4 泊滞在
Carlton Hotel St. Moritzからの返信 (投稿日 : 2020 年 2 月 19 日)
Dear Guest,
Thank you very much for your 5/5 rating.
Looking forward to welcoming you back in future.
Kind regards,
Philippe D. Clarinval
General Manager
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
宿泊されたお客様
2019 年 12 月に 2 泊滞在
Alisaからの返信 (投稿日 : 2019 年 12 月 23 日)
Dear Sir or Madam,
Thank you very much for your wonderful and motivating review about your stay at the Carlton Hotel St. Moritz.
We are happy to share your words with the entire team, who will all be happy to welcoming you back in future.
If you wish to share your experience with other guests as well, we will be glad to find your feedback also on tripadvisor.
For any future bookings, please do not hesitate to contact us anytime, we will be honored welcoming you back to your new favorite hotel.
Merry Christmas and a Happy New Year.
10/10 (非常に良い)
宿泊されたお客様
2019 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 2 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 2 月 11 日
宿泊されたお客様
2019 年 2 月に 3 泊滞在
10/10 (非常に良い)
mja
カップルで旅行
2019 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
mja
2019 年 1 月に 5 泊滞在
P. Clarinval, General Manager からの返信 (投稿日 : 2019 年 2 月 4 日)
Dear Mja
Thank you so much for staying at Carlton Hotel and especially for taking to time to write these lovely words for us. What an amazing review! We are very happy to read that you enjoyed your time in St. Moritz and it makes us very proud and impressed to read your wonderful feedback of our services, as well as our staff members. We will share your words with the entire team and are looking forward to pampering you again soon!
Wishing you all the very best in the meantime.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 25 日
宿泊されたお客様
2019 年 1 月に 5 泊滞在
P. Clarinval, General Manager からの返信 (投稿日 : 2019 年 2 月 4 日)
Dear guest
Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon!
Kind Regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 25 日
宿泊されたお客様
2019 年 1 月に 5 泊滞在
P. Clarinval, General Managerからの返信 (投稿日 : 2019 年 2 月 4 日)
Dear guest
Thank you very much for staying at Carlton Hotel - St. Moritz and for sharing this great review with us. We are very happy that you enjoyed your vacation to the fullest. We are looking forward to welcoming you again soon!
Kind Regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
GIRIK
2018 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GIRIK
2018 年 12 月に 7 泊滞在
Philippe Clarinval - General Managerからの返信 (投稿日 : 2018 年 12 月 26 日)
Dear GIRIK
Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to share your experience with us.
It makes us very proud and impressed to read your wonderful review of our hotel and your stay. It is our highest priority to make our guests feel welcome from the very first second and to make their stay the most memorable and perfect one.
We are more than happy that you enjoyed your time in St. Moritz to the fullest and looking forward to welcoming you again soon.
In the meantime we wish you all the best.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
info@carlton-stmoritz.ch
+41 81 836 7000
10/10 (非常に良い)
宿泊されたお客様
2018 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
宿泊されたお客様
2018 年 12 月に 2 泊滞在
Philippe Clarinval - General Managerからの返信 (投稿日 : 2018 年 12 月 26 日)
Dear Anonymus
Thank you so much for staying at Carlton Hotel St. Moritz and especially for taking the time to write these lovely words for us.
What an amazing review! We are more than happy that you enjoyed your stay to the fullest.
We will share your feedback with the entire team and are looking forward to welcoming you back soon.
In the meantime we wish you all the best.
Kind regards from sunny St. Moritz
Philippe Clarinval
and the entire Carlton team
info@carlton-stmoritz.ch
+41 81 836 7000
10/10 (非常に良い)
宿泊されたお客様
2018 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr empfehlenswert! Super Hotel und top servic. Ist immer wieder ein besuch wert
宿泊されたお客様
2018 年 12 月に 1 泊滞在
Philippe Clarinval - General Managerからの返信 (投稿日 : 2018 年 12 月 21 日)
Sehr geehrte/r Anonymus
Herzlichen Dank für Ihre tolle Bewertung.
Es freut uns sehr, dass Sie Ihren Aufenthalt im Carlton geniessen konnten.
Wir hoffen, dass wir Sie bald wieder im Carlton Hotel begrüssen dürfen und wünschen in der Zwischenzeit alles Gute.
Beste Grüsse aus dem sonnigen St. Moritz
Philippe Clarinval
mit dem gesamten Carlton Team
8/10 (良い)
Silvia
2018 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!
Silvia
Carlton Hotel St. Moritz からの返信 (投稿日 : 2018 年 4 月 11 日)
Dear Silvia
Thank you so much for sharing this amazing review with us! We truly enjoyed reading your description and feel very happy that you loved Carlton Hotel and had the most perfect stay. Seeing our guests as happy and satisfied as you is definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at Carlton Hotel from the very first second and our whole team strives to make your stay perfect. Thank you for your kind words! We are looking forward to welcoming you again next winter season 2018/ 2019.
Kind Regards from snowy St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
Fabian
2018 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabian
2018 年 3 月に 1 泊滞在
General Manager, Carlton Hotel St. Moritz からの返信 (投稿日 : 2018 年 3 月 13 日)
Thank you for this great review! We appreciate it very. All the best from snowy St. Moritz.
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
宿泊されたお客様
2018 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
宿泊されたお客様
2018 年 3 月に 3 泊滞在
General Manager, Carlton Hotel St. Moritz からの返信 (投稿日 : 2018 年 3 月 13 日)
Dear guest
Thank you very much for staying at Carlton Hotel St. Moritz and for sharing this great review with us and especially for taking time to write these lovely words for us. We are very happy that you enjoyed your vacation to the fullest. It is a perfect reward for our daily work to hear that our guests had a great time at the Carlton Hotel. We will absolutely share your praise with our entire team and are looking forward to having you again soon!
Kind Regards from snowy St. Moritz
Philippe Clarinval
and the entire Carlton team
10/10 (非常に良い)
Andrew、Los Angeles, CA
2017 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Andrew
2017 年 12 月に 3 泊滞在
10/10 (非常に良い)
xiying
2016 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything is wonderful. Unforgettable experience!
xiying
10/10 (非常に良い)
Shadi、Dubai
2016 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Stay in St Moritz
Amazing hotel with lot of activities around
Shadi
10/10 (非常に良い)
Desire、Zwijndrecht
2016 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top
Geweldig!
Desire
10/10 (非常に良い)
SOHO
2015 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Perfekte Erholung
Ein wunderbares Hotel! Erstklassig in allen Bereichen - sensationeller Service - erstklassiges Personal und ausgezeichnete Küche!
SOHO
10/10 (非常に良い)
宿泊されたお客様
2014 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
DBachofenからの返信 (投稿日 : 2014 年 6 月 20 日)
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Dominic Bachofen
General Manager
10/10 (非常に良い)
T、Brisbane
2013 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred.
The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
T
DBachofenからの返信 (投稿日 : 2014 年 6 月 21 日)
Dear Guest,
Thank you for the great review of our hotel and the 6 stars! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz
Sincerely,
Dominic Bachofen
General Manager
10/10 (非常に良い)
Serena
2013 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best of the best
Love the hotel when the moment we walk in, the best service. Beautiful room with wonderful lake view and warm welcome make our St Moritz trip memorable. Highly recommended!!!
Serena
DBachofenからの返信 (投稿日 : 2014 年 6 月 20 日)
Dear Guest,
Thank you for the great review of our hotel and the recommendation! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz.
Sincerely,
Dominic Bachofen
General Manager
10/10 (非常に良い)
宿泊されたお客様
2013 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk oplevelse
Et af de bedste hoteller, vi nogensinde har boet på. Service, personale, beliggenhed, mad - alt var i top. Vi glæder os allerede til at komme tilbage.
宿泊されたお客様
DBachofenからの返信 (投稿日 : 2014 年 6 月 20 日)
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in St. Moritz soon.
Sincerely,
Dominic Bachofen
General Manager
10/10 (非常に良い)
Andrea
2013 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Service und Aufmerksamkeit des Personal war ausgezeichnet. Das Hotel ist kinderfreundlich und stellt jegliche Infrastruktur zur Verfuegung (incl. Wickeltisch und Kinderbett).
Andrea
DBachofenからの返信 (投稿日 : 2014 年 6 月 20 日)
Lieber Gast,
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie und Ihre Kinder bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen aus St. Moritz
Dominic Bachofen
General Manager
10/10 (非常に良い)
Junges Paar
2013 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Einfach nur Traumhaft!!
einfach nur fantastisch. alles!!!
Junges Paar
DBachofenからの返信 (投稿日 : 2014 年 6 月 20 日)
Lieber Gast,
Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen aus St. Moritz
Dominic Bachofen
General Manager