Dear Glen,Thank you for your feedback. We appreciate your honesty and are glad to hear that you found our property adequate for your needs. We strive to provide a comfortable and satisfactory experience for all our guests, and we're always looking for ways to improve. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

Dear Brenda,Thank you for your feedback. We're glad to hear that you found the price great and that you overall had a good experience. We apologize for any areas of the room that may have needed updating, such as the bathroom floor and ceiling. Your comments are valuable to us, and we will take them into consideration as we work to improve our accommodations. We hope to have the opportunity to welcome you back for an even better stay in the future. Sincerely, Hotel Manager

Dear Guest,Thank you for your glowing review! We're thrilled to hear that our cleanliness, tranquility, and proximity to the Family Arena enhanced your stay. We look forward to welcoming you back for another enjoyable experience!Sincerely, Guest care team- Management2@h3pmllc.comComfort Suites St Charles-St Louis(636) 949-0694

Dear Guest,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you appreciated the local artwork in your room! Creating a homely atmosphere is important to us, and we're glad that this thoughtful touch enhanced your stay. We look forward to welcoming you back for another memorable experience!Sincerely, Hotel Manager

Dear Molly,Thank you for your positive feedback. We're delighted to hear that you enjoyed the spaciousness of our accommodations, along with the breakfast offerings and ample plug-ins. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your wonderful feedback. We're thrilled to hear that you found our hotel clean, and our staff friendly, and enjoyed our breakfast offerings. It's fantastic to know that you had such a positive experience and that you would choose to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our staff friendly and that you enjoyed the cleanliness and comfort of our beds during your stay. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

Dear Vicki,We apologize for the oversight regarding housekeeping services and for any inconvenience caused by the loose floorboards in your room. Providing a comfortable and well-maintained environment is important to us, and we regret that we fell short of meeting your expectations in these aspects. Your feedback is invaluable, and we'll address these issues promptly to ensure improvements are made. Please visit us again.Sincerely, Hotel Manager

Dear Kristine,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any suggestions for improvement, please let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Guest care team- Management2@h3pmllc.comComfort Suites St Charles-St Louis(636) 949-0694

Dear Roger,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.Sincerely, Hotel Manager

Dear Jose,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

Dear Brian,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

Dear James,Thank you very much for the stay and the fantastic sharing. We're thrilled to hear that you had a positive experience during your stay with us and that Matt Fritz provided exceptional service! Ensuring that our guests feel welcomed and supported is a top priority, and we're delighted that Matt exceeded your expectations with his knowledge and personable demeanor. We'll be sure to pass along your kind words to him and our entire team. We hope to welcome you back for another outstanding stay in the future. Sincerely, Hotel Manager

Dear Lindsey,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Mary,Thank you for your stay. We're delighted to hear that you had a very nice experience and felt safe during your stay. Providing a secure and comfortable environment for our guests is one of our top priorities, and we're glad that we could meet your expectations in this regard. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Daniel,Thank you for your positive feedback. We're thrilled to hear that you had a great experience at our hotel and that you're considering staying with us again. Your satisfaction is our priority, and we're committed to providing excellent service to all our guests. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

Dear Jaylen,Thank you for your stay and positive feedback. We're glad to hear that you found our place easy to book, and affordable, and enjoyed the friendliness of our staff. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Jerry,Thank you for your feedback. We're glad to hear that our hotel served as a suitable stopover for your road trip. We strive to provide a comfortable and convenient experience for all our guests, even for short stays. We appreciate your visit and hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager

Dear Samantha,Thank you for your feedback. We're glad to hear that you appreciated the dining and shopping options nearby. However, we apologize that our breakfast did not meet your expectations. We will work to enhance our offerings to ensure a more enjoyable experience for you and our future guests. We hope to have the opportunity to welcome you back again in the future. Sincerely, Hotel Manager

Dear Ashley,Thank you for sharing your feedback with us, and we apologize for the cleanliness issues you encountered during your stay. Your experience does not meet the standards we strive to uphold, and we will address this matter with our housekeeping team to ensure it is rectified. We're glad to hear that you found our staff to be kind and friendly, but we understand that cleanliness is a crucial aspect of your stay. We will also address any issues with trash on the property to ensure a more pleasant environment for our guests.Sincerely, Hotel Manager

Dear Danny,Thank you for your positive feedback. We're delighted to hear that you enjoyed your room and found it comfortable and well-appointed. Providing a pleasant and comfortable environment for our guests is our top priority, and we're glad that you found the size, bed, and colors of the room to your liking. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

Dear Vetro,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

Dear Kristin,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

Dear Gail,We're thrilled to hear that you enjoyed your stay with us and found our room pricing to be of great value. Ensuring our guests feel safe and comfortable is our top priority, so we're delighted to hear that you felt secure during your stay. Additionally, we're glad that our location worked well for you. We look forward to welcoming you back for another excellent experience in the future!Sincerely, Hotel Manager

Dear Jeffrey,We appreciate your feedback. We are glad that our hotel impressed you enough that you would stay with us again and will recommend our hotel to others. Our goal is to provide an experience worth repeating for every guest, every time. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

Dear Calvin,We're delighted to hear that you enjoyed our convenient location near the casino and that you found our staff to be great during your stay. Providing excellent service is our top priority, and we're thrilled that our team made your experience memorable. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

Dear Steve,Thank you for your stay. We're delighted to hear that you enjoyed the pleasant interior, nice breakfast, and clean, pleasant room during your stay! Providing a positive experience is our goal, and your feedback is appreciated. We look forward to hosting you again in the future.Sincerely, Hotel Manager

Dear Alexander,Thank you for your feedback. We're pleased to hear that you appreciated the good service and found our staff to be friendly and accommodating. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

Dear Terry,Thank you for sharing your positive feedback. We're delighted to hear that you found our location convenient, with easy access to food and shopping. It's also great to know that the check-in and check-out process was quick and easy and that you experienced a quiet stay. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Emily,We apologize for the disappointment you experienced during your stay. It's regrettable to hear that the hotel's age impacted your comfort and that the cleanliness of the sheets did not meet expectations. Your feedback is crucial, and we take it seriously. Rest assured, we will address the issues with our housekeeping team to ensure that cleanliness standards are maintained and that our guests receive fresh and clean linens. Regarding the comfort of the beds, we understand the importance of a good night's sleep and will take your comments into consideration as we continue to make improvements. Please visit us again.Sincerely, Hotel Manager

Dear Jeanna,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

Dear Kim,Thank you for your positive feedback! We're thrilled to hear that you found our property to be excellent value for the price. It's wonderful to know that your experience with us was comparable to or even better than a neighboring hotel at a higher cost. Providing great value and excellent service to our guests is always our goal. We appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Jennifer,Thank you for sharing your experience with us. We're glad to hear that you appreciated our hotel's location, welcoming staff, cleanliness, and the amenities provided in the room, such as the heat lamps in the bathroom. However, we apologize for the discomfort you experienced with the bed, as well as the inconvenience caused by the snow/ice storm maintenance. Your feedback regarding the bed comfort and snow/ice removal will be addressed with our team to ensure improvements are made. We hope you'll consider giving us another chance to provide a more comfortable and enjoyable stay in the future. Sincerely, Hotel Manager

Dear Lisa,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

Dear Debra,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

Dear Tiffany,Thank you for sharing your feedback. We appreciate your recognition of the cleanliness of our rooms. However, we apologize for any discomfort you experienced with the bed. Your comments regarding the mattress are important to us, and we will address this issue to ensure a more comfortable stay for our guests. We hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager

Dear Jimmie,We apologize for the inconvenience you faced in finding a suitable route to our parking lot using Google Maps. Your feedback is valuable, and we will work to improve the directions to ensure a more straightforward and accessible experience for our guests. We hope to provide a smoother experience on your next visit.Sincerely, Hotel Manager

Dear Kevin,Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed the amenities, including the great showerhead, comfortable beds, and friendly staff. It's wonderful to know that you found the room very nice. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you very much for your stay. We appreciate your positive feedback about the cleanliness of our facilities. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

Dear Justus,Thanks for the stay and your appreciation with a five rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Guest care team- Management2@h3pmllc.comComfort Suites St Charles-St Louis(636) 949-0694

Dear Vladimir,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Guest care team- Management2@h3pmllc.comComfort Suites St Charles-St Louis(636) 949-0694

Dear Elizabeth,Thank you for your stay. We're delighted to hear that you found our property very welcoming! Creating a warm and inviting atmosphere is important to us, and we appreciate your positive feedback. We look forward to welcoming you back in the future. Sincerely, Hotel Manager

Dear Jason,Thank you for your stay. We're pleased to hear that you had a positive experience with our customer service and found them to be very friendly. We apologize for the inconvenience with the room temperature. Your feedback is appreciated, and we will investigate the issue to ensure it doesn't recur in the future. Hope you will visit again. Sincerely, Hotel Manager

Dear Travis,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

Dear Michael,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Robert j,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Michael,We sincerely apologize for the inconvenience you experienced with the leaking ceiling and the room changes during your stay. This falls below our service standards, and we understand the frustration it must have caused. Your feedback is valuable, and we will address these issues to prevent similar incidents in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Dan,We have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. We are sorry for any inconvenience.Sincerely, Hotel Manager