Dear Nakamura, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to see you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, DM

Dear Guest, Thank you for staying with us. We were glad to read that you found the location of the hotel convenient for your requirements. Nonetheless, we would like to reply to your comment with regards to the Environmental Tax. This is a government tax based on the number of nights of your booking regardless whether you have stayed the whole period or not. The total sum is of 50 cents per person per night. As for the sewing kit, this could have been acquired from reception and with regards to the shoe polisher, we have a special shoe polishing machine located on the first floor. Once again, we thank you for staying with us and hope to host you again in the future. Kind regards, DM

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, DM

Dear Guest, Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi are already looking forward to greet you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Guest, Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon at the Golden Tulip Vivaldi. Thank you for staying with us and until we meet again, we wish you all the best. Sincerely, DM

Dear Guest, Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone I wish you all the best. Sincerely, DM

Dear Guest, Thank you for taking the time to share your feedback. We were pleased to read that you enjoyed the hotel's location but nonetheless, we were sorry to hear that the experience did not meet your expectations, especially due to the breakfast choice. We would like to convey to you our most sincere apologies for this inconvenience and rest assured that your comments have been shared with the restaurant manager for review. We would also like to mention that rooms’ renovations and enhancements are scheduled for the not too distant future and hence, the rooms will soon have a more modern and fresher look and feel. Thank you for staying at Golden Tulip Vivaldi and we hope to see you again in the future. Sincerely, M Gatt, Duty Manager

Dear Naofumi, Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Hotels.com. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel. We are already looking forward to welcoming you back at our hotel. Until then, everyone at Golden Tulip Vivaldi wish you all the best. Kind regards, M Gatt, Duty Manager

Dear MH, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, M Gatt, Duty Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to rate us. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, M Gatt, Duty Manager

Dear Yuka, Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone I wish you all the best. Sincerely, M Gatt, Duty Manager

Dear Guest, Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed for the future. In the meantime, your comments have been shared with the housekeeping department for review. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, M Gatt, Duty Manager

Dear Valued Guest, Thank you for staying at Golden Tulip Vivaldi and for leaving feedback on Hotels. com. We were sorry that your stay was not up to your expectations. We would like to apologise for the issues with breakfast. Your comments have been shared with the Restaurant Manager of Storie e Sapori for review. With regards to the tours sales representative who was pressuring you to buy a tour, unfortunately, they are not the hotel's concierge and they are not part of the hotel's staff but a private company offering a service. We apologise if they made you feel uneasy. Once again, thank you for staying with us while in Malta and we hope to see you again in the future. Kind regards, Mark Gatt, Duty Manager

Dear Valued Guest, Thank you for staying at the Golden Tulip Vivaldi and for leaving feedback on Expedia. We were pleased to read that you enjoyed your overall stay and especially the room we provided you. On the other hand, we were surprised with your comment about your room not having a fridge as we provide a cooler in each one of our rooms and are located built-in the closed compartment under the TV. As for the slippers, these carry a charge of 4 Euros and are available from reception. Once again, thank you for staying at the Golden Tulip Vivaldi and for recommending us so highly. We look forward to welcome you again in the future. Until then, best wishes. Regards, Mark Gatt, Duty Manager

Dear Anonymous, Thank you for your feedback on Expedia. We were pleased that you enjoyed Golden Tulip Vivaldi especially due to its location. Once again, thank you for staying at the Golden Tulip Vivaldi while visiting Malta and we hope to see you again in the future. Kind regards, Mark Gatt, Duty Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to rate us. We are so glad to hear that you enjoyed our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, M Gatt, Duty Manager

Dear Guest, we do appreciate you took the time to let us know your thoughts about the recent stay at the Golden Tulip Vivaldi hotel. Kindly note our rooms are always fully inspected and cleaned on a daily basis. I do regret that you came across few inconveniences on a couple of occasions which are now rectified. I really wish to welcome you back in the next future, best regards Massimiliano Bartolini Duty Manager

Dear H.H, your nice review about the Golden Tulip Vivaldi has been acknowledged. Thanks for having appreciated our location very convenient indeed and for sharing it within this community. Looking forward to seeing you soon, kind regards Massimiliano Bartolini Duty Manager

Dear Anonymous, Your review following the recent stay at the Golden Tulip Vivaldi hotel has been acknowledged; thanks for letting us know this positive outcome and for the good score, 4 out of 5. We hope that you enjoyed your stay here in Malta and took advantage of the nearby shops and restaurants close to the hotel. Thanks for liking the bathroom equipment and the room size as well. Looking forward to welcoming you back for another stay, Best regards Massimiliano Bartolini Duty Manager

親愛なるレナ、 私達とのあなたの最近の滞在次のあなたの寛大なコメントありがとうございました。 私はあなたが非常にゴールデンチューリップビバルディホテルであなたの経験を高く評価していることを聞いて嬉しく思います。 私はあなたが本当に私たちとあなたの滞在を楽しんだこと確かに非常に嬉しく思います。 親切に2016年3月の終わりから、当社のWi-Fiサービスは、全てのお客様のために無料であることに注意してください。我々は正しくあなたを知らされていない場合、私たちの謝罪を受け入れます。 全体ゴールデンチューリップビバルディを代表して、私は近い将来に再びあなたをホストするの喜びを持っていると思っています。 敬具

親愛なるHIROYUKI、 私達とのあなたの最近の滞在次のあなたの寛大なコメントありがとうございました。 私はあなたが非常にゴールデンチューリップビバルディホテルであなたの経験を高く評価していることを聞いて嬉しく思います。 私はあなたが私たちとあなたの滞在を楽しんだこと確かに非常に嬉しく思います。 全体ゴールデンチューリップビバルディを代表して、私は近い将来に再びあなたをホストするの喜びを持っていると思っています。 敬具 ジャコモ・マギ デューティーマネージャー

Dear Katsuirho, Thank you for having stayed with us and for your nice feedback. On behalf of the entire Golden Tulip Vivaldi hotel I do hope to have the pleasure of hosting you once again. Kind Regards,

Dear Mariano,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything and that you did not find any negative things to report. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Elmarghni,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Daniela,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Deborah,Thank you for reviewing and rating us on Expedia. We are very happy you have highlighted our service, product and the friendliness of our staff and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Celia,Thank you for choosing our hotel while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your patronage and for recommending us so highly. Kindly rest assured that the management is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Sabrina,Thank you so much for choosing our hotel while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty and for recommending us so highly. Kindly be assured that the entire team is already looking forward to welcoming you back to our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

Dear Heather,Thank you for reviewing us after you resided with us. We feel sorry to read that your stay was not totally to your liking due to the décor of the accommodation. We would like to mention that rooms’ renovations are happening at the moment and hence, the rooms will soon have a more modern and fresher look and feel. We would like to present you our most sincere apologies for not providing you with a memorable stay while staying with us. We hope your return trip was a smooth one, and we hope that you will take the occasion to stay with us again in the future for an improved stay. Yours Sincerely, DM

Dear Adnan,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously but you have not marked where we failed you.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM

Dear Sheryle,Thank you for staying at the Vivaldi Hotel and for recalling your positive occurrence on Expedia. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.We are already looking forward to welcoming you back to our hotel. Until then, everyone at here wishes you all the best.Kind regards, DM

Dear Klenam,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Meyevi,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Expedia. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Christian,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive. We would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and heated indoor pool and Jacuzzi to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation. Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Chloe,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Abdulmunim,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Expedia. We were pleased to know that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Valentin,Thank you so much for your delightful rating. We were thrilled to know you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

Dear Salvatore,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Der Luigi,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Simone,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Guest,We acknowledge receipt of your feedback and thank you for sharing your experience with other members of this online booking platform. We would like to express our regret for coming across a noise issue during your stay but as for the outside noises we have no jurisdiction over their origin or termination. Please accept our most sincere apologies.We truly hope that this issue will not deter you from choosing to stay with us again in the future. Until then, best wishes.Regards, DM