プレミアム スイート 1 ベッドルーム オーシャンビュー (Caribbean Beachfront Butler Rondoval) | 高級寝具、ミニバー、セーフティボックス (室内)、遮光カーテン

サンダルズ グランデ アンティグア - オールインクルーシブ カップル限定の口コミ

5 out of 5

口コミ

8.4

とても良い

評価 10 - 392 件の口コミ中 209 件が非常に良い" "
評価 8 - 392 件の口コミ中 108 件が良い" "
評価 6 - 392 件の口コミ中 38 件が普通" "
評価 4 - 392 件の口コミ中 18 件が不満" "
評価 2 - 392 件の口コミ中 19 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

cleto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Collette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property went beyond our expectations! This was our first stay at any Sandals. We had a five day stay. We decided we needed just to relax. We did just that. The staff were very friendly and helpful. The property and the rooms were kept immaculate. The choice of restaurants were excellent. The pool and beach were beautiful ❤️
2024 年 5 月に 5 泊滞在
HPからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything about the trip was great . Only negative is in some restaurants the service was very slow
2024 年 4 月に 4 泊滞在
HPからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Ishmael、Ft. Lauderdale

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing! Top quality.
2024 年 3 月に 5 泊滞在
HPからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Daiva Lugauskaite

We had the best time in Antigua in this Sandals resort! Beautiful beach, very attentive resort staff, excellent food choices and the many restaurants to chose from!
2024 年 4 月に 5 泊滞在
HPからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gorgeous work great staff
2024 年 3 月に 5 泊滞在
HPからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 (非常に不満)

Stella

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
HPからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The resort was excellent and our stay was very enjoyable. However because of the size of the resort, getting around was a challenge for me because I have a back injury. It would have been helpful to have access to a golf cart or a motorized wheelchair to get around.
2024 年 1 月に 3 泊滞在
Saraからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Mellessia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were excellent and always willing to help. When we were lost on the grounds one staff member walked us to our destination vs just pointing us in the direction
2024 年 1 月に 4 泊滞在
Saraからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Michael Edwin

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The grounds are beautiful. The beach is nice.
HPからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

8/10 (良い)

Farzad、Encino

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Every thing was good. There were a couple of staff, Dewey and Natasia at Pizzeria that went beyond the call of duty.
2024 年 1 月に 4 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

James Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 9 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Steve、Middletown

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Stacey

2024 年 1 月に 5 泊滞在
Saraからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Luaay

2024 年 1 月に 4 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 (非常に不満)

Tim

2023 年 12 月に 6 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 (非常に良い)

Whitney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Nicole C

2023 年 12 月に 4 泊滞在
HPからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 (普通)

William Joseph

HPからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 (非常に良い)

Linette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sandals food and service was worth staying. We have stayed at different resorts and nothing compares to Sandals food. I would stay at a Sandals resort again.
HPからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

SANJAY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful location on the beach. Lits of fun using kayak abd sail biat etc. Good entertainment but riom for improvement fir a five star property. Overall very good.
2023 年 11 月に 7 泊滞在
Saraからの返信 (投稿日 : 2023 年 12 月 1 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、設備とサービス
Very convenient
2023 年 11 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

jeffrey

2023 年 10 月に 5 泊滞在
HPからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Ervin

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Great beach good resort. The staff not so good. Very moody people . In every place we went especially the front desk we feelt like they dont want us there. I dont understand if you dont like to work in hospitality than dont work. I thought Sandals supposed to be a great place for vacation but the truth im very disappointed.
2023 年 10 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 10 月 10 日)
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 (非常に良い)

Chantel

2023 年 10 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Ervin

First day the room was not cleaned or change towels. Service in the beach was very good and the bar as well. Front desk was not friendly or meet our needs. Our flight was at 5 and the check out at 11 no late check out whatsoever. They say you have to go to the Mediterranean side to change and come back again to the Caribbean side for the car. We had to walk all round with suitcases. But overall was ok.
2023 年 10 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 10 月 10 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good 👍
2023 年 9 月に 4 泊滞在
Saraからの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pros/Cons (a real review):
Pros: - beautiful beach with amazing shells and sea glass - free scuba diving for certified divers (it was awesome!) all gear is included, too, besides a wetsuit - amazing food at all locations (so many options) - free shuttle to and from the airport - use of Departure Lounge (showers/hair dryers/soap/towels/etc. all provided here if you have a late flight- it was absolutely amazing, so we were able to enjoy our day and get cleaned up before leaving) - grounds/landscaping was beautiful - room was very spacious and comfortable (the double vanity was amazing) - included watersports were so fun (we took out the Hobie quite a few times) - Adults-only - Top-shelf liquor - Lots of different pools with fun activities in the main pool all day - nightly entertainment - not crowded at all, which was amazing - friendly workers - Samson and Delilah (their resident parrots were adorable in the main lobby) Cons: - Food service to your room ended too early at 10:00 (we wish it went until midnight) - Room keys weren't wristbands like a lot of other resorts we've stayed at. We prefer not carrying the key around with us. Wristbands make it easier. Tips: - We liked staying at the Mediterranean side better. It's of course a personal preference, but it was right at the main pool. - Order a Hummingbird and Cool Runnings Our trip was absolutely amazing! We highly recommend going to Sandals Antigua. It is totally worth the money!!
2023 年 8 月に 6 泊滞在
HPからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Gary Ganesh、San Fernando

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Macaws at the check in area needs a bigger aviary as it’s to small for two large Macaws. They are also not fed timely and water is not changed or topped up! When events are being held in that area, the Macaws should be moved to another location, the loud entertainment would have the birds stressed.
2023 年 9 月に 3 泊滞在
HPからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Juan Dejesus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Bed was very uncomfortable . Staff were very polite and friendly
2023 年 8 月に 8 泊滞在
HPからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 (非常に良い)

Jeannie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked everything about the property. I do think the breakfast places should be open at 7am. (early risers) I was all so thinking about maybe a miniature golf on your property. My suggestion- I would like more of a dancing place with mix music for older couples and younger couples. I think you should put in fans at some of the eating places, it was very hot couldn't enjoy the food as much.
2023 年 8 月に 6 泊滞在
HPからの返信 (投稿日 : 2023 年 8 月 31 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Kernisha

良かった点 : 施設のコンディションと設備
2023 年 8 月に 3 泊滞在
saraからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 (不満)

Marisa

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sandals resort was just fine, the reason I gave it an overall rating of only 2 stars is for my Expedia experience…our room reservations were wrong, we were two couples traveling together and our rooms were supposed to be side by side in one of the little cottages but when we arrived our room was in one of the cottages and our companion’s room was in whole different building/location. Needless to say we were not happy about this and although the Sandal’s team were not responsible since we booked through Expedia they did make it right and upgraded us to be next to our friends free of additional cost. Sandals stepped up when Expedia failed. Will definitely book through a hotel’s website directly rather than Expedia from now on!
2023 年 7 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 8 月 7 日)
Hello,Please note that this is exclusively regarding your stay with the resort but thank you for this information. We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Justin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great people and beaches.
2023 年 7 月に 5 泊滞在
HPからの返信 (投稿日 : 2023 年 8 月 7 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Edwin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a fabulous time. Everything was perfect, the room, food, drinks, entertainment and service were great!
2023 年 7 月に 5 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Erica Leigh

2023 年 7 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 8 月 16 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Matt

2023 年 7 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 8 月 16 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Chantel

カップルで旅行
This Sandals resort has certainly seen better days. We stayed on the Mediterranean side on the 3rd floor. The room was adequate. The air conditioner leaked, the refrigerator was noisy, there was mold visible in the shower, broken ornate piece missing from the mirror. What we really liked was the included shuttle service and amenities. We sailed and snorkled which was great to not have to pay additional fees to enjoy these experiences.
2023 年 7 月に 6 泊滞在
Saraからの返信 (投稿日 : 2023 年 7 月 22 日)
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 (非常に良い)

Amanda

グループ旅行
良かった点 : スタッフとサービス
This resort was so beautiful and peaceful. Perfect for a getaway. I had such an amazing time and everyone was so nice and accommodating. The room service was fast and the dining options were wonderful. The food was delicious including the buffet. I definitely will be returning!
2023 年 7 月に 6 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 17 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Johanna、CORAL SPRINGS

家族旅行
Towels smell damp and moldy making your skin smell the same. Not completely all inclusive, if you’re not in a certain area you don’t receive all privileges, like for example room service, we called room service and they said that our building belonged to the tier that does not receive room service
2023 年 7 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 (良い)

George

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Staff is great, resort is dated and could use some renovation. Room didn’t have a alarm clock/ radio or TV guide. My only major complaint is expedia has room service list as limited. I assumed this is limited hours or menu, it’s limited rooms.
2023 年 6 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 11 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 (良い)

Gabriella

2023 年 7 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 (良い)

Tracey

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
The decor needs a revamp upon a closer look. The staff was excellent. The candlelight beach dinner was very romantic if you can stand the sand flies. But wirh that being said we would definitely visit another Sandals resort in the future.
2023 年 6 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 (非常に良い)

Claudette

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful scenery- beaches, pools
2023 年 6 月に 3 泊滞在
Saraからの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Jadranka

2023 年 6 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 7 月 11 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Eugene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff in French restaurant took 2 hours bring dinner and brought wrong thing and manager said sorry that’s all we have without any good excuse and kitchen was closed for desert because they took so long to bring wrong think
2023 年 6 月に 8 泊滞在
HPからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Cornelia、Middle Village

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great property with a very beautiful beaches, good food and top shelf drinks.The rooms are old and dated but clean, the housekeeping are excellent.The massage we had was not worthy it for the money we paid. We had a great vacation !
2023 年 6 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 6 月 20 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful beach and resort
2023 年 5 月に 7 泊滞在
HPからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 (普通)

Rafael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 4 泊滞在
HPからの返信 (投稿日 : 2023 年 5 月 22 日)
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 (良い)

Cathryn Lynn

カップルで旅行
良かった点 : 清潔度
The property needs some updating, especially in the gym. The equipment is old & in poor condition.
2023 年 4 月に 6 泊滞在
HPからの返信 (投稿日 : 2023 年 5 月 8 日)
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards