4/10 (不満)
Mary Beth
家族旅行
2025 年 8 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Literally, the housekeeping staff would knock on our door in the morning and take all of our towels and not replace them. Our towels would be gone all day long and finally late in the afternoon we would call and ask for towels back and they’d begrudgingly give us more towels. Housekeeping also wouldn’t sweep the rooms or empty our trash unless prompted to do so and they were supposed to clean the rooms every day. The lower pool was dirty and cloudy. Some of the staff members had an attitude as if we were bothering them when we asked them for food or drink. It definitely was not worth the high price that we paid to stay there. If you feel compelled to stay here, negotiate the price down because it definitely is not worth the money, especially when you can’t even get a towel.
Mary Beth
2025 年 8 月に 5 泊滞在
