Find Luxury Hotels in St. Charles, IL

"Overall it was good, AC didn’t work well "

"I think you took advantage of people needing a place to stay when their flight was cancelled. The price was very inflated but we had very little choice about where we could stay. "

"Everything was great "

"The room had some cleanliness issues that made us feel like checking out 1 day early. Also, the TV kept goi my in and out and they did not have streaming capabilities (which I know is not a big deal, but when the cable is going in and out and it’s raining outside, the kids want to watch Disney, ya know?) The bed was really uncomfortable. However, the breakfast looked and smelled pretty good. "

"Nice to find a clean hotel that’s affordable! The breakfast was decent, the staff is friendly, and although the building is not perfect, you can tell it receives regular maintenance and some good old fashioned elbow grease"

"Great"

"The room is spacious, however the bathroom is outdated especially the shower needs to be remodeled it falling apart and look dirty and worn out."

"Overall, my stay was extraordinary and I truly enjoyed the experience. However, I would suggest a couple of improvements. First, it would be great if some reception staff could enhance the quality of their welcome by being more friendly and smiling more often at guests. A warm attitude really makes a difference. Secondly, I would recommend offering Wi-Fi as a complimentary service rather than making it chargeable. Aside from these points, everything else was excellent."

"Hotel was clean and had a nice lobby. The food and drinks at the bar/restaurant were very good. The suite was great for me and my husband who goes to bed much earlier than me. The bed was very comfortable. However, some of the finishes in the suite definitely needed attention, i.e. scratched wood trim and was a bit dated. But, the real issue was the water pressure, it was terrible and we had to shower under just a stream. Wasn’t what I was expecting from DoubleTree. We were only there for one night so we managed, but if it had been any longer I would have asked to be moved."