「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.」
「his is an amazing small boutique hotel in the heart of new kingston with superior guest service at every encounter.
Rooms are well appointed with comfortable beds and very clean. My little one & I enjoy the beautiful pool area with the large lounger day beds. The decor with reggae inspired artwork throughout the hotel is something to talk about. Food is amazing with the most attentive servers...Cecile, Garnett, Tanisha, Kadian namely. Moya & Camille at front desk are great.
I did miss the warm...
「First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year.」
「The apartment was clean to the point of sterile. The manager was punctual, polite and a professional. The apartment was close to where I needed to be and the security guard was pretty helpful in helping us to find local places to eat. Good experience. First time in Kingston」
「The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night. 」
「If you are thinking about staying here, don’t think about it too much JUST BOOK! It has absolutely everything you possibly need. Nearby to good restaurants, clubs, supermarkets, gas stations etc. Debbie and Kevin are such a great host... she has a lot of patience to explain everything you need to know, she answers quickly whenever you email the property and also she will help you find places to visit if you don’t have an idea of what you want to do while you are in Kingston. My staying at this...
