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ザイオン キャニオン ロッジの口コミ

3 out of 5
ザイオン キャニオン ロッジ
990 Zion Park Blvd., Springdale, UT

口コミ

8.8

非常に良い

評価 10 - 1013 件の口コミ中 619 件が非常に良い" "
評価 8 - 1013 件の口コミ中 219 件が良い" "
評価 6 - 1013 件の口コミ中 104 件が普通" "
評価 4 - 1013 件の口コミ中 43 件が不満" "
評価 2 - 1013 件の口コミ中 28 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

4/10 (不満)

OSAMU

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Keitaro

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and nice location. Great mountain view which is amazing. Enough parking in front of each room.
2021 年 12 月に 1 泊滞在
Zion Canyon Lodgeからの返信 (投稿日 : 2022 年 1 月 6 日)
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 (非常に良い)

Sharon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to stay outside the park. Access to restaurants was convenient. Amenities in the cabin were excellent.
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you so much! We are so happy to hear that you and your family were able to have a worry-free vacation and enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

10/10 (非常に良い)

Zachary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Boris

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sorroundings are amazing, great proximity to Zion National Park
2024 年 5 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful town and wonderful property Great staff
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 (良い)

Rita

家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff and property were nice. The room was clean but needed a few minor upgrades. Zion was so close you could touch it. A very cool town.
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

2/10 (非常に不満)

YELAINE、MIAMI

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
When we got there to the original room, the sink and the towels were dirty, not to mention that the door lock was partially broken. We were then swapped to a separate room where we left our luggage room service was finishing setting up. When we got back, we noticed that they had left the door open with all our luggage inside and the bathroom was missing soap, shampoo, and conditioner dispensers. The shower handle key was also broken and the rooms phone did not work. We were also told that there would be hot breakfast, but upon arrival, they told us that it was grab and go instead.
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. We are currently changing our dispensers but we leave in every room shampoo, conditioner, lotion, and shower gel in mini bottles. We did our best to remedy every single concern from your check in to check out and did so in a timely manner including moving you to another room and having staff return after hours to reclean everything while you watched and talked to our staff until it was to your liking as you requested. We did all that you asked and confirmed that you were satisfied. We are sad that after our efforts you still give us the worst review possible. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are awesome. The room was spacious and well maintained.
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 (良い)

Dalenna M. Carrero

カップルで旅行, グループ旅行
良かった点 : 清潔度
Good location. Breakfast was mediocre
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Mary、Wauwatosa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Mary、Heber City

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view from the benches outside the room was spectacular! We really enjoyed Larry at check in and got good advice from several of the front desk staff on things to do in the area. The room was comfortable and clean.
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Catharine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was clean with good mattress, close to shuttle stop, restaurants and shopping.
2024 年 5 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Gregory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views. Very comfortable beds, room was quiet, but no elevator to 2nd floor. No full breakfast, just Grab and Go bags plus coffee and juice machine.
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Jovita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super nice check in
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

6/10 (普通)

JT

気になった点 : スタッフとサービス、設備とサービス
When in the Zion National Park area, you should stay at the Lodge inside the National Park. That is where I thought we were booked but discovered Expedia had booked us into this motel which is outside the Park in the small town of Springdale. This booking made travel to view the Park and return very difficult and time consuming. Am very upset with Expedia about this!!!
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your review of our hotel. You have noted some deficiencies with Expedia about your stay. This review is for your stay at our hotel not Expedia. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 (非常に良い)

Dana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved this hotel. Right in the middle of beautiful Springdale, walking distance to shops, dining and shuttle. The rooms are large, with beautiful views. Lots of parking and extremely friendly staff. Would HIGHLY recommend this than staying in the park.
2024 年 5 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Elizabeth

良かった点 : 施設のコンディションと設備
Beautiful view
2024 年 5 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for the review. We look forward to seeing you again soon!

2/10 (非常に不満)

Deborah

良かった点 : 清潔度、スタッフとサービス
The room air freshener was way too strong and never went away while we were there. Had to leave because started wheezing from bad air. We open window to get fresh air in and smell was still too bad. Left in the middle of the night due to smell.
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. We hoped you would have let us know so we could have remedied the problem. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.

10/10 (非常に良い)

Srinivasan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing service and great location , just minutes from restaurants and shuttle services to Park
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you so much! We are so happy to hear that you and your family were able to have a worry-free vacation and enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

8/10 (良い)

Sandy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful views and easy ride to Zion. Also the ev charger on site.
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Kathryn

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We arrived late but the key was waiting for us and it was no issue to check in the next morning. We received very delicious and thoughtful breakfast bags to take with us to the park. Towels were soft and cozy. Excellent stay. The view was amazing!!
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Dawn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was fabulous - especially the little white American Eskimo doggie greeter! Rooms were spacious and well appointed with a stunning view of the Sunset on the mountains. Walkable to all the restaurants and shops. The clerk recommended Oscar's for dinner and that did not disappoint. In the morning we watched a small herd of deer meander through the area behind the lodge. Would definitely stay again and would definitely recommend. The only small bummer was that we couldn't take advantage of the grab and go breakfast because they don't open the lobby until 8:30 or something and we wanted to beat the crowds in the Park so we were up and out by 7am.
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your wonderful remarks, which we will share with our staff. We do offer the grab and go breakfast the night before if you are planning to leave very early and you can keep it in your mini fridge. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

angelo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay!!
2024 年 4 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Vincent

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite good T
2024 年 5 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Martha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the front desk were wonderful, very helpful, on multiple occasions. Conveniently located on the free shuttle bus line going to Zion. Plenty of good restaurants in walking distance. The breakfast is a to go bag with youghurt, a piece of fruit, a blueberry muffin, and a bagel and cream cheese.
2024 年 4 月に 3 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice place to stay.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Allison

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Rooms were clean and well renovated. Location was excellent for Zion. The only breakfast was a go bag full of carbs and a sugary yogurt.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for the review. We do have low calorie alternative options. We look forward to seeing you again soon!

10/10 (非常に良い)

Ross

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great, less than 5 min from Zion visitor center
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Geraldine、voorheesville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was within walking distance of Zion National Park with a shuttle stop near the hotel entrance. There were many shopping and eating places along the route. The room had many conveniences ( kitchenette).. The breakfast bags were filled with lots of goodies. The oranges were terrific to share as a hiking snack.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Ginette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Joanna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient, affordable and pleasant.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

MARIA

カップルで旅行
良かった点 : 設備とサービス
It was a nice place to rest for a night
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Barialay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Leonard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good choice for a place to stay when visiting Zion National Park.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and helpful staff
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 (良い)

peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sack breakfast, should have better options. Room was clean, had fantastic views, and overpriced for what you received.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Josie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Such kind employees and a beautiful place with everything you may need. Will definitely stay here again. <3
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for the review. We look forward to seeing you again soon!

6/10 (普通)

Ron

家族旅行, グループ旅行
This property should be listed as a motel. Sink and shower were plugged up. I was told the reason for the later than usual check in if 4 PM was to allow hikers time to check out late, but I was told to be out by 11 AM and couldn’t ask for a late check out.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We offer a courtesy check out of 11:30 at no charge. There is a small charge for noon or 1:00 pm check outs. 4:00pm is a common check in time here in Springdale. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations.

10/10 (非常に良い)

George、mcminnville

2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Paula

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is nice. The family traveling with us found their room to not be cleaned well but we had no issue with ours directly next door. The property is in the perfect place for visiting Zion. I would probably stay again although the rooms are a bit small for the price. Also, breakfast could have been better
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location is perfect
2024 年 3 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

Heather

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Was mixed up with Zion lodge. Thought we were staying at Zion lodge but worked out great being Springdale. Easy shuttle but busy.
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for the review. We look forward to seeing you again soon!

4/10 (不満)

Carla

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス
The property is in a wonderful location that can't be beat! Unfortunately there is no one on staff at the hotel after 9pm so if you have any issues as I did there is no one to reach as they do not have the phones in the room hooked up nor do the numbers for the hotel connect to the on call person. The suite that I paid for to fit my family was not equipped with linens or pillows for all of the beds. So learn from my mistake and check the room as soon as you get in not when you are ready to go to sleep.
2024 年 4 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your review of our hotel. We have on call staff on property at all times in case of emergency. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

8/10 (良い)

Ingo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr schön eingerichtet und in kurzer Entfernung zum Nationalpark
2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for the review. We look forward to seeing you again soon!

8/10 (良い)

Happy

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 6 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the review. We look forward to seeing you again soon!

6/10 (普通)

Amanda

2024 年 4 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for the review. We look forward to seeing you again soon!

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place with wonderful staff
2024 年 3 月に 2 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 (非常に良い)

Elizabeth、Colorado Springs

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient, great stay
2024 年 3 月に 1 泊滞在
The Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for the review. We look forward to seeing you again soon!