First, the house was very cute, nicely located close to many options for exploring the area and eating close by. On our second night there, we were in the master suite and were awakened by a swarm of flying ants. We killed as many as possible before realizing we could not stay in the room. It was a shame as the room is exceptionally cute but uninhabitable. The two of us staying in the suite were relegated to the couches in the main house for the remainder of the trip. I contacted the Property Manager immediately (330 in the morning), and again at a reasonable time later that morning. I have also reached out multiple times since (including sending pictures when they questioned me). In the two weeks since contacting them we still have not received a resolution - and barely even a response outside "sorry, we are busy". The house is adorable with many fun things to do there and nearby. However, paying what I paid to stay there (in a master suite no less) and instead having to sleep on couches was not worth it. Had the Property Manager taken the opportunity to correct this, this review would have been a bit more understanding. Unfortunately the lack of customer service ended up being the biggest problem. If they solve the bug issue I would recommend booking. I live in Florida, so I understand how the bugs can be, but some treatment and helpful customer service is all you need to make things right.