屋外プール、営業時間 9:00 ~ 22:00、カバナ (無料)、サンラウンジャー

ルビー リバー ホテルの口コミ

3.5 out of 5
ルビー リバー ホテル
700 N Division St, Spokane, WA

口コミ

8.8

非常に良い

評価 10 - 1598 件の口コミ中 928 件が非常に良い" "
評価 8 - 1598 件の口コミ中 436 件が良い" "
評価 6 - 1598 件の口コミ中 145 件が普通" "
評価 4 - 1598 件の口コミ中 47 件が不満" "
評価 2 - 1598 件の口コミ中 42 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
コンベンションセンターに近くて便利
コンベンションセンターでの会議のために宿泊したが、近くて安くて便利だった。橋をわたってその下から川の脇の小道を使えば、信号を待つ必要もなく徒歩5分。
2022 年 7 月に 5 泊滞在
Ruby River Staffからの返信 (投稿日 : 2022 年 9 月 28 日)
We are glad to see that you enjoyed the location and easy accessibility to the surrounding areas! We can't wait to have you back for another great stay!

6/10 (普通)

JUNKO

良かった点 : 清潔度、スタッフとサービス
5泊しましたが、駐車場側の部屋で川が全く見えず、残念極まりない部屋でした。平日の朝食は7時から10時、土日は7時から9時(早い閉店)バーのLOは22時、23時に閉店で、全員退出させられる状態でした。人手不足との事。レストランは美味しくなかったです。
2022 年 7 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2022 年 7 月 24 日)
Dear Junko, Though we are grateful you chose us to host your stay, we regret that you didn't have the exceptional stay we strive to provide our valued guests. However, thank you for letting us know what was not to your satisfaction during your visit, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

6/10 (普通)

Chad

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Overall great staff and hotel, but fire alarm went off at 3 in the morning and stayed on for about 35 minutes. No fire, but I would expect staff to be on this quicker. Also area around this property has a high transient population.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the location and walking the scenic Riverwalk. In a general/central location within Spokane
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Lori

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was so kind and a lot of fun things to enjoy on the property. Amazing bar and restaurant attached!
2024 年 5 月に 1 泊滞在

6/10 (普通)

Michael

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在

6/10 (普通)

Christine

2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect for exploring downtown and Gonzaga University.
2024 年 5 月に 3 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

michael

良かった点 : 設備とサービス、施設のコンディションと設備
Great so far.
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Annika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly and property was very clean and well maintained. The restaurant on the property has wonderful food.
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Debbie

2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Glenda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly, Clean loved it! Very close to activities
2024 年 5 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Thecs

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff. Nice surroundings. Definitely stay again!
2024 年 4 月に 3 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 (良い)

Deb

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean. Friendly and helpful staff. Street in front of hotel noisy at night.
2024 年 5 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Tobin

良かった点 : 清潔度、施設のコンディションと設備
nice accommodations on the Spokane river.
2024 年 5 月に 4 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 (良い)

Delsena

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Delsena, We would like to thank you for taking the time to complete our online survey. Our guest feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 (非常に良い)

Leah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome
2024 年 5 月に 2 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Leah,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon!

8/10 (良い)

Holly

良かった点 : 清潔度、施設のコンディションと設備
Beautiful!
2024 年 5 月に 2 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Holly,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon!

10/10 (非常に良い)

Tracie

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, nice views
2024 年 5 月に 3 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Tracie,Thank you for taking the time to fill out our online survey with such positive feedback! We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town. Please visit us again soon.

10/10 (非常に良い)

cheryl

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was close to the beautiful park and has a beautiful outdoor pool, spa, sitting area. Close to a bunch of excellent eateries!
2024 年 5 月に 1 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Cheryl, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in the services we provide for our valued guests, and we are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 (非常に良い)

Mandy、Bonney Lake

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were quite surprised during this last visit by how noisy it was until almost midnight. The music on the pool deck was extremely loud and there were several people stil in the hot tub til just before midnight. We have never had this problem before. We called the front desk and was told they had no control over the volume and they hoped it would not be the same the next night.
2024 年 5 月に 3 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Mandy,Thank you for taking the time to provide us with your feedback on your recent stay at Ruby River Hotel. I am very sorry to hear about the noise disturbance out by the pool area. We recently got new speakers out on our pool deck and we have finally gained control over the volume and set a schedule. We are so sorry for the music playing late into the night and appreciate you bringing this to our attention to take immediate action.We hope you visit us again soon for a chance for us to make this up to you!

10/10 (非常に良い)

Stephen E.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Stephen,Thank you for taking the time to provide us with your feedback. We are so glad to hear that you enjoyed your stay. Please visit us again soon!

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Ruby River Hotel からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Jamie,Thank you for taking the time to provide us with your feedback. We are so glad to hear that you enjoyed your stay. Please visit us again soon!

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Walking distance to arena, clean, safe and on riverfront
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Sandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here multiple times and am never disappointed
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Doug

My new place to stay in Spokane! Walking to downtown, ample parking, great rooms, great outdoor pool and hot tub. Close to Wendy’s and Chilpolte.
2024 年 5 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Kelly、Plains

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel live the remodel it was needed. Great staff!
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

2/10 (非常に不満)

Martha

家族旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
I didn’t like the fact that when there’s an event this property profits from location but isn’t willing to make accommodations for their guests. For example for the Bloomsday event I needed just 15 minutes for after my run and they were unwilling to make that accommodation so whoever was in the event was forced to check out at around 7am making it very inconvenient for the guests.
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

4/10 (不満)

Amber

Found a cockroach in our room the pool and hot tub were filled with tons of children that were not supervised all day and night even after hours they threw towels and chairs in the pool.
2024 年 5 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

8/10 (良い)

Bernhard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location is convenient. Room was reasonably clean. A bit overpriced for what you get.
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Carrie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and rooms are clean. Very loud 50 kids in pool which isnt hotels fault but they should have signage that kids under a certain age need direct parenal supervision. And/or adult only hot tub times. Doors inside hotelare very loud and echo down hall.
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ist time at this Ruby...nice location and rooms were well equipped for a short stay
2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 (普通)

Lisa

2024 年 5 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

10/10 (非常に良い)

Stetson

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at Ruby for a concert. It had a nice walking trail that went along the river right to Spokane arena. The hotel was clean and the staff was amazing! Will definitely use again!
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Gwyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a comfortable 2 night stay...will book again. Would be nice to have a hook to hang washcloth inside the shower. Overall I have no problem recommending this hotel.
2024 年 4 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Alyssa

2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

sejin

2024 年 4 月に 2 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Corinne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this property and what a fabulous location. Absolutely beautiful area and great to be right on the waterway.
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 (不満)

Miguel

Rooms were not cleaned the three days we were there. I requested a wake up call the last day I was there and was told that they don't provide that service.
2024 年 4 月に 3 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

6/10 (普通)

Sheila

出張
良かった点 : 清潔度、スタッフとサービス
Room was ok. Bed frame stuck out away from mattress and I hit it with my leg pretty hard. For the second time, different rooms I noticed the cheap chair that is in the room had bent legs which is a safety hazard. Only one other weird chair in the room to sit in. Rooms need a comfortable chair to relax in. Pool area was my favorite spot. This hotel has issues with chairs they seem to like ones meant for very small people and they are very uncomfortable. This is throughout hotel and restaurant. Restaurant was ok, very limited menu, food sub par. They have BBQ but only on the happy hour menu which is a shame. It actually sounded good.
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room cleanliness upon your arrival. We have passed this along to the housekeeping manager for review to ensure something like this does not go unnoticed again. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences in the future.

10/10 (非常に良い)

Erin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ruby Rive hotel is a great place to stay. So close to everything
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Erin,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 (非常に良い)

Heidi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location on the river trail, great pools and outdoor games
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 (良い)

Alisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good price and friendly staff.
2024 年 4 月に 2 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Alisa,Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback is important to us and we are happy to hear you enjoyed your stay. Please visit us again soon!

8/10 (良い)

Josh

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 (普通)

Beth

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
On the river and walking trail, beautiful 😊❤️
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Beth,Thank you for taking the time to complete our online survey regarding your recent stay with us. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Jordan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just an awesome all around property staff was great room was nice. It was a great stay overall no complaints
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Jordan,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Samantha、Mesa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They were very busy but had multiple front desk staff moving people through the line to check people in quickly and efficiently.
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Samantha,Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 (普通)

Morgan、Kimberley

カップルで旅行, グループ旅行
良かった点 : 清潔度
Decent hotel for the price good location
2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 (良い)

Jody

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nothing bad to Report
2024 年 4 月に 1 泊滞在
Chelsea - Front Office Manager からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Jody,Thank you for taking the time to complete our online survey regarding your recent stay with us. We sincerely appreciate and value your feedback. Your loyalty is important to us. Please visit us again soon!

10/10 (非常に良い)

Gina、Mountlake Terrace

2024 年 4 月に 1 泊滞在
Ruby River Staffからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to complete our online survey regarding your recent stay at Ruby River Hotel. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!