My family and I had a very poor experience renting this property. The pictures, shown on VRBO, are very outdated and don’t represent what you are truly paying for. In comparison to the other properties, on the island that rent for the same amount or less, this property was a complete rip off. To begin with, the deck nor anything on the deck has been maintained decently. The railing has loose parts that are dangerous for anyone that requires the rail to secure themselves before going up and down the stairs. The wooden top of the railing literally came off in my hand. Fortunately, I caught myself before falling back. The same thing happened to a good friend of ours that came over during our stay. The furniture on the deck is extremely rusted with broken legs and very weathered and torn up cushions on multiple chairs. Sadly, we were looking forward to spending a good deal of time out on the deck, enjoying the outdoor space with friends and family; however, this space could not be used safely during our stay. The owners did provide snorkeling gear for five along with 2 kayaks and 2 paddle boards yet both of the kayaks and one of the paddle boards were broken and unable to be used. This was truly a big letdown as far as the outdoor amenities were concerned. Upon entering the house, we found that there was one less couch, than what the VRBO pictures show, we had a small refrigerator, that is meant for a camper, rather than the side-by-side refrigerator that was shown in the pictures and when I went to cook I didn’t have adequate cookware to handle the needs of four adults and an infant, when this property is supposed to be setup for 10 people. We didn’t even have the use of the microwave during our stay as there was no turntable and everything we tried to warm up would burn. What a joke! The refrigerator became a big issue, during our stay, as it was much smaller than the space where the double door refrigerator had been, leaving cords/cables exposed which our one and a half-year-old grandson continued to try and get. My husband tried communicating with the property owners. They responded quite rudely and blamed everything on island life and us not understanding. It was not a question of us not understanding nor island life. The pictures are misleading thus we didn’t receive what we paid for and the owners offered no resolve. We have never had such a horrible experience with renting through VRBO!
