4/10 (不満)
Peter
2020 年 9 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overpriced and not worth it
+The location and infrastructure is good, it has several pools and restaurants.
-The appartement we booked (sea view) was not available, so we were placed in a basement room. It seems that this is common practice (flagship appartement when booking and then being placed wherever available). The room was kind of dirty (stains on the wall, on the drapes, mold in the bathroom), the furniture is old and cheap, f.e. toilet seat was broken, mattress old and uncomfortable, bedsheets that are not wide enough for the mattress. No service like cleaning (during the 4 nights), no toiletries..
Parking: available at about 5 min walking from room, but overcrowded and might not have a free spot.
Value for money: overpriced and not worth it.
Silver lining: when I complained to the company I booked with, I was offered 20% refund. When I initially requested it with the person who manages the property, she refused.
Peter
2020 年 9 月に 4 泊滞在