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"Lobby is renovated and updated but the rooms are not. Our room wasn’t super clean. Towels had spots on them. We ran out of toilet paper and there was no spare roll in the room. The rooms had thin walls and you could hear everything next door. Our room was near the pool and it was very noisy. "

"The waterpark and pools are perfect for kids. The poolside bar has great food and drinks. We wish there were more organized things poolside for kids over spring break and our room was lacking in kitchen supplies (we had one giant pot and no pans or cookie sheets). The rooms are spacious and we love the enclosed patios to be bug free and feel safe for our little one. This was our second time back and we love it here! "

"The staff that we encountered were great. Our room was not the best but we enjoyed our jacuzzi tub. The water park was not 100% funtional, which was a little disappointing since that's why we chose this location, and there was a BIG dead roach in the closet. Two days out of our stay it rained but the water park was open and on the day that is was sunny, some parts of the water park were closed. Throughout our stay we could not get the WiFi to work and the TV in our room was not a smart TV even though the controller had Netflix etc. buttons. That feature alone is a little out dated for our stay."

"Very family friendly. Clean hotel and room with lots to do on the property. Right next door to Volcano Bay. Would definitely stay again. "

"I had a pleasant, peaceful stay. The room was very clean and all the amenities listed were amazing and accurate. Will stay here again."

"Beautiful resort "

"Suite was showing it’s age. "

"Pool area was great! Rooms are ok but very basic. No real place to put clothes. Housekeeping didn’t change sheets or make bed the entire time which was concerning. No laundry room. "

"Nice staff, lovely pool"