施設の正面

ルーム 2 サウサンプトン ホームテルの口コミ

4 out of 5
ルーム 2 サウサンプトン ホームテル
1 Queen's Terrace, Southampton, England

口コミ

9.6

最高に素晴らしい

評価 10 - 782 件の口コミ中 614 件が非常に良い" "
評価 8 - 782 件の口コミ中 132 件が良い" "
評価 6 - 782 件の口コミ中 27 件が普通" "
評価 4 - 782 件の口コミ中 4 件が不満" "
評価 2 - 782 件の口コミ中 5 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

10/10 (非常に良い)

YOSHIYUKI

2023 年 12 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi Yoshiyuki, Thank you so much for leaving us this rating - we really appreciate it! So happy to hear you enjoyed your stay with us and hope to see you again soon.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
船内をイメージしたホテル
船内をイメージしたホテルで、ロフト付きの部屋に子供たちは大喜びでした。初めてアーパートメントホテルを体験しましたが、ホテル内も綺麗で、周辺にはレストランやパブも何軒かあり、ご飯にも困りませんでした。
2020 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
新しいホテルで場所もよく、部屋も広くて良かった。シャワーの水圧が低いことだけが気になった。
2019 年 11 月に 3 泊滞在
Chloeからの返信 (投稿日 : 2020 年 1 月 7 日)
Thank you for writing a review and we appreciate the feedback, we now have maintenance looking into this.

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 設備とサービス
Very friendly, helpful and responsive staff. Great location. Clean room, and enjoyed the ambiance and availability of the cafe.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Dora

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful views of the park/water. WhatsApp communication was unsuccessful however the atmosphere, staff and surrounding areas made it a worthwhile stay.
2024 年 5 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Dora,Thank you so much for taking the time to leave us this review - we really appreciate it. Glad to have had you staying with us!

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Kitchenette was handy. Great location. Cool vibe.
2024 年 5 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi James, thank you for this review - glad to hear you enjoyed your stay with us!

10/10 (非常に良い)

Reid

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed in a family room- awesome, perfect for a small family.
2024 年 5 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Reid, glad you liked our loft room - thank you so much for letting us know! It was a pleasure hosting you. All the best for your future travels

10/10 (非常に良い)

Stephanie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfect place to stay the night before our cruise. The little cafe in the lobby is charming. Our room had a kitchenette. It is within walking distance to many restaurants and the pier
2024 年 5 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Stephanie, I'm so glad we could provide a great base for you during your stay. We'd love to have you back next time you're in Southampton.

10/10 (非常に良い)

Melissa、Lakeland

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place and easy to walk to the port to catch a cruise! Great concept!
2024 年 4 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Melissa, thanks so much for this rating - we really appreciate it. I'm so pleased to hear that you enjoyed your time with us!

10/10 (非常に良い)

Henry

良かった点 : 施設のコンディションと設備
All good !
2024 年 5 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Henry,Thanks for this great rating - we're so grateful! I'm so glad to hear you enjoyed your stay.

8/10 (良い)

Adele、Calgary

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Adele,Thanks for this rating - would love to know how we could turn that 4 into a 5! Hope we get to welcome you back.

10/10 (非常に良い)

Ieuan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Really enjoyed this place, nice to have your own kitchenette, friendly staff and lovely spacious rooms ! Only downside, not much of a sound barrier, 6am baby crying and its parents talking extremely loudly to it, not an issue since already awake but something to keep in mind.
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Ieuan, thanks for this review - we really appreciate it. Glad you enjoyed your stay and hope to welcome you back in the future.

8/10 (良い)

Karen

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place is very cute and cozy, looks exactly as shown in photos.
2024 年 4 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Karen, glad you think so! Thanks for leaving us this review.

10/10 (非常に良い)

Donna

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff is very friendly. Hotel is in a great location, close to restaurants and the port. Will definitely stay here again.
2024 年 5 月に 2 泊滞在
Grace ( Duty Manager )からの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Donna, Thanks so much for leaving such an amazing review!we are pleased to hear you've enjoyed your stay with us.We look forward to welcoming you back in the future, Many thanks Grace ( Duty Manager )

10/10 (非常に良い)

INES

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I truly liked the look and room. Although I didn’t request a handicap room and it was (different) Toilet wasn’t what properly!
2024 年 5 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Ines, Thanks for this review, we really appreciate all feedback. Glad you enjoyed your stay!

10/10 (非常に良い)

Edward

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The decor was original and imaginative. Marine theme. Loved it. Staff were friendly and helpful. Nothing to not like.
2024 年 4 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hi Edward, thanks for this great review - we really appreciate it and would love to have you back.

10/10 (非常に良い)

Connie

2024 年 4 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Connie, great rating - would love to hear what made your stay so fantastic!

8/10 (良い)

Ronald

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clean, efficiency apartment with kitchen/utensils. Street was noisy at night. There were no convenient electric outlets near the vanity mirror. Only pizza was served in restaurant. The sack breakfast was adequate and delivered to the door by 6:30 am. The last day of our stay, there was no breakfast delivered.
2024 年 4 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hi Ronald, Thank you so much for this review, we really appreciate it. Glad to hear you enjoyed your stay and thank you for letting us know the bits that didn't go quite to plan as it helps us to be better next time. I do hope we get to welcome you back in the future! All the best

10/10 (非常に良い)

Paul

良かった点 : 清潔度、施設のコンディションと設備
Very friendly and accommodating team at Room2. Nice atmosphere and the pastries are sone of the best I’ve ever had. I’d come back for those alone. 😋😋
2024 年 4 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Paul, thank you so much for such a great review - we really appreciate it. Do come back for us (and our pastries) again soon!

10/10 (非常に良い)

Denise

Responded quickly to my pre Checkin questions Joanna was helpful, welcoming and efficient Rooms r good size and cheerful I did miss not having a facecloth
2024 年 3 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Denise, so glad you had a great stay from start to finish. I'll pass the note on to Joanna that she helped make your stay so great - we know we're lucky to have her. All the best for your future travels!

10/10 (非常に良い)

Brenda

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice property wonderful amenities and comfort!
2024 年 3 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi Brenda, thank you so much for taking the time to review us - we really appreciate it! So glad you enjoyed your stay.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hey there, thanks for this fantastic rating. So pleased to hear that you enjoyed your stay and hope we can welcome you back in the future.

6/10 (普通)

Jasmine

出張
良かった点 : 清潔度、客室の快適度
Great bed, skip bad breakfast
The hotel was clean and comfortable but the availability of food and drink in general was terrible. Almost everything was sold out or not available. Although the front of house staff were very accommodating and apologetic, (which wasnt their fault), I would not stay for breakfast again or get food at the hotel as the lack of choice was shocking, a member of staff offered to make something off menu which while this was extremely kind, should not have happened to begin with (also poached eggs for £7 is a shocking price!) Bed was comfortable and the kitchen in room was great but I'd say this was a hotel room with self-catering options rather than a bed and breakfast type place. I'd stay again for the bed but definitely not the breakfast.
Bed
Kitchenette and TV in room
Bathroom
Breakfast
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hi Jasmine, thank you so much for this detailed review - we really appreciate it. Glad to hear you had a good stay on the whole and that the team were able to make you a breakfast you enjoyed! Thanks for choosing room2.

10/10 (非常に良い)

HELEN

良かった点 : 清潔度、施設のコンディションと設備
Easy online checkin room was ready and spacious very clean and everything you need for a night away wonderful thanks
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hi Helen, thanks so much for this - great to hear how much you enjoyed your stay and I hope we get to welcome you back in the future!

8/10 (良い)

John

出張
良かった点 : 清潔度、客室の快適度
A pleasant stay as always.
Room was good as it always is. As I'm typically only staying for one night, I don't make use of all the other facilities. It works for me. It's a bit different (and much more personal) than other hotels and always a pleasant stay. My only minor gripe - I prefer firmer pillows, but that would be my only suggestion for improvemnt
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi John, thank you so much for this review - we really appreciate it. So glad that you enjoy your time with us every time. Let us know about the pillows next time and we'll see what we can do! Thanks for choosing room2.

10/10 (非常に良い)

Melvin

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Melvin,Thank you for this great rating, we really appreciate it! So pleased to know that you enjoyed your time with us.

10/10 (非常に良い)

Deborah

家族旅行
良かった点 : 清潔度、客室の快適度
Great stay Centrally located. Large, clean, comfortable rooms. Laundry facilities were clean and appreciated.
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Deborah, what fantastic pictures of our hometel - thank you! Glad to hear you enjoyed your time with us, and hope to have you back in the future.

10/10 (非常に良い)

Abdulaziz

2024 年 2 月に 5 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Abdulaziz, thank you for this incredible rating - so pleased to hear that you enjoyed your time with us! Hope to have you back in the future.

8/10 (良い)

Sanah

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great sized room, clean and nicely decorated with kitchen area including utensils, crockery etc. Lovely sized tv. Walking distance to the high street, town centre, parks etc The only negative: The “King” size bed was 2 single beds pushed together, therefore making it very uncomfortable when the two mattresses would push apart from one another leaving you to sink in the middle! Would definitely come again if the king size bed was actually a king mattress and base
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hi Sanah, thank you for taking the time to review us, and to give us your feedback. We really appreciate it! Glad to hear you enjoyed your stay and hope to have you back.

10/10 (非常に良い)

LLOYD、mine run

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice property
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Lloyd, thank you so much for letting us know how much you enjoyed your time with us. Hope to have you back with us soon!

8/10 (良い)

Derek

家族旅行
良かった点 : 清潔度、客室の快適度
Excellent room, but tried to have breakfast on Sunday morning half the menu had eggs in it but they had ran out of eggs.
2024 年 2 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi Derek, thanks for leaving us this review, we really appreciate it! Sorry that we had no eggs - breakfast must have been really popular during your visit, which is great to hear. Hope to have you back with us soon!

10/10 (非常に良い)

David

2024 年 2 月に 2 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Hi David - what a great rating! Thanks for choosing room2, we'd love to have you back. All the best for your future travels!

10/10 (非常に良い)

David

2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi David,Thank you so much for this great rating - so pleased that you enjoyed your time with us. Please come visit us again soon!

10/10 (非常に良い)

Lee

出張
良かった点 : 清潔度、客室の快適度
Comfortable stay
On arrival I checked in quite easily but remember you need your bank card to verify the booking as contactless is not accepted. Luckily this got sorted. The room was very comfortable and spacious.
2024 年 2 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Lee,Thank you so much for this fantastic review - great pictures! Really pleased that you enjoyed your stay and hope we get to welcome you back in the future.

10/10 (非常に良い)

Pui Wan

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Hi Pui Wan, thank you for this great rating - we'd love to have you back!

10/10 (非常に良い)

Matthew

出張
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Matthew,Thank you so much for this great rating - we really appreciate it! Hope to have you back the next time you're in Southampton.

10/10 (非常に良い)

Lindsey

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Lindsey, thank you so much for this great rating - so pleased to hear you enjoyed your time with us and hope that this means we can welcome you back in the future.

10/10 (非常に良い)

Denisa、London

小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
We liked our stay, our daughter enjoyed the little loft area. I am a little disappointed that we had no shower gel and no tablets for the dishwasher to run after using plates etc But also the breakfast brought upstairs, it was definitely a let down and definitely not worth the money
2024 年 1 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Denisa, thank you for leaving us this review - glad you and your family enjoyed your stay with us.

10/10 (非常に良い)

Rachel

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location was really quiet overlooking the park and I loved the room and the facilities
2024 年 1 月に 3 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Rachel, thank you so much for this great description of us - we really appreciate it. Hope to have you back soon.

10/10 (非常に良い)

MATTHEW

出張
良かった点 : 清潔度、客室の快適度
Fantastic hotel
Superb hotel and room !!
2024 年 1 月に 3 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Matthew, thank you for this review - we're glad to hear it!

10/10 (非常に良い)

Christophe

良かった点 : 清潔度、客室の快適度
Séjour parfait en plein cœur de Southampton
Ce "room2 Southampton" est une vraie surprise ! Une chambre extrêmement confortable, spacieuse, avec tout le nécessaire (y compris une kitchenette)... bref, on se sent comme à la maison ! La localisation est parfaite, au calme (juste à côté d'un parc qui isole de la circulation), tout en étant à deux pas du centre-ville ; et en particulier à proximité immédiate de quelques excellents pubs typiques de Southampton, avis aux amateurs... J'y retournerai les yeux fermés !
2024 年 1 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Christophe, my French isn't good enough to be able to respond to you in your language but I understand enough to know that you really enjoyed your time with us! Thank you so much for letting us know and we look forward to having you back.

10/10 (非常に良い)

Valerie、Kent

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Situated in a quiet area, convenient to bus routes, sightseeing, and most amenities. Mini kitchen was very nice to have.
2024 年 1 月に 6 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Valerie,Thank you so much for this review - we really appreciate it! Glad our hotel suited your needs.All the best

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Jonathan, thanks for this fantastic rating - so glad you had a good time with us and hope to welcome you back soon.

8/10 (良い)

Athena

良かった点 : 清潔度、客室の快適度
Home away from home
Second time at this great little hotel. Rooms are well sized.Great shower head water pressure. Welcoming reception area. Excellent location, whilst just on border of inner city, it’s near to the shopping area and West Quay.
2023 年 12 月に 3 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi Athena, thanks so much for leaving us this review - we really appreciate it! Glad there was so much you liked about us, and hope to welcome you back for a third time. All the best

8/10 (良い)

Paul

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Paul, thanks for the rating! We really appreciate every bit of feedback and are glad to hear you had a good stay.

10/10 (非常に良い)

Darren

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2024 年 1 月 11 日)
Hi Darren, thanks for this fantastic rating! Glad to hear your enjoyed your stay.

10/10 (非常に良い)

Alma

良かった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi Alma, thank you so much for leaving us this rating - we really appreciate it! Hope to see you again soon.

8/10 (良い)

Helen

2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi Helen, thank you for this rating! Hope to see you again soon.All the best

10/10 (非常に良い)

Tony

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Hi Tony, So pleased to hear that you enjoyed your time with us, and hope that we get to welcome you back for many more trips in the future. Thanks for this rating!

10/10 (非常に良い)

Gideon

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 1 泊滞在
Freya Von-Claire, Assistant General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Hi Gideon,What an excellent rating. Thank you so much for letting us know just how much you enjoyed your time at room2.