デスク、WiFi (無料)、ベッドシーツ

イビスバジェットサウサンプトンセンターの口コミ

2.5 out of 5
イビスバジェットサウサンプトンセンター
West Quay Road, Western Esplanade, Southampton, England

口コミ

7.6

良い

評価 10 - 1009 件の口コミ中 340 件が非常に良い" "
評価 8 - 1009 件の口コミ中 346 件が良い" "
評価 6 - 1009 件の口コミ中 169 件が普通" "
評価 4 - 1009 件の口コミ中 79 件が不満" "
評価 2 - 1009 件の口コミ中 75 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.0/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Yoshi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staffs, near from the train station, good breakfast services
2023 年 7 月に 2 泊滞在
Merillからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Yoshi,Thank you for your review - we are glad that you found our hotel's location to your liking and enjoyed our Continental Buffet breakfast. We will be sure to pass your message on to our staff, who are always more than happy to help.We hope to welcome you back again soon.Kind regards,

6/10 (普通)

Scott、横浜

良かった点 : 清潔度
ボートショウが有ったせいか、ホテルのグレードの割には値段が高かった。 設備は必要最低限のものしかなく、ヘアドライヤーくらいは欲しかった。 ベッドは寝やすかった。
2019 年 9 月に 3 泊滞在
receptionからの返信 (投稿日 : 2019 年 10 月 2 日)
hello, thankyou for your review, im sorry that on this occasion you didn t enjoy your stay,if you decide to come and stay again in the future we have hair dryers available in the reception for a 10 pounds deposit. kind regards

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
クルーズ前泊に利用。 ショッピングセンター等が近くにあったのは良いが、施設は簡易的なものでした。
2019 年 6 月に 1 泊滞在
Carolinaからの返信 (投稿日 : 2019 年 8 月 11 日)
Thank you for sharing with us your opinion. We are looking forward to welcoming you again.

8/10 (良い)

Charles、Fairbanks

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was pretty spartan, but the staff was great! I really appreciate their friendliness. I stay at Ibis, or have, maybe 5 or 6 times and really like them.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Peter

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The staff were very untidy looking no pride in appearance. Breakfast was poor, no milk, no white sugar for cereals, disappointing.
2024 年 5 月に 1 泊滞在
jayからの返信 (投稿日 : 2024 年 5 月 25 日)
thank you for your feedback ,we apologise that breakfast wasn't to your expectations. we have taken your feedback and will ensure to pass it on the the relevant colleagues. we do hope that you will give us the opportunity to do better.

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Ibis budget Southampton is a nice property within 10 minutes walking distance from the Central train station, and the Old town. Ask for a room on the north west side of the hotel(Non-smoking rooms) The other side, facing McDonald’s and TGI Fridays gets a lot of street noise, that you can hear if you keep the window open. I would also like to give five gold stars to one of their employees at the reception desk. Pedro was fantastic, and extremely helpful not only to me, but to many guests! Definitely an asset to the property! There are restaurants in two hotels next-door, a TGI Fridays, and McDonald’s right next to the hotel. Also, I would recommend IKEA, which is a few minutes walk away. They have a restaurant on the fourth floor, serving, reasonably priced meals, more of a cafeteria than a restaurant. The salmon plate was 7 British pounds, and they also serve fish and chips, Swedish meatballs, salads, and several desserts.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Fred、Cambridge

気になった点 : 設備とサービス
The price was OK, but the hotel was really basic. Breakfast fair but crowded. If you are taking the National Express bus, the terminal is near both Ibis hotels.
2024 年 5 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi Fred, thank you for taking the time to leave us this review. We are sorry to hear that you found our facilities basic. Although, we are glad to know that our convenient location and fair price suited your needs. We hope to welcome you again soon.

8/10 (良い)

Becky

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would have like coffee in room Room clean and functional for overnight stay
2024 年 5 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 15 日)
Hi Becky, thank you for leaving us this review. We apologize for the lack of coffee, it was a small issue with our delivery, which is now fixed, so we have coffee available by request at our 24h reception. We are happy to hear that you enjoyed your stay, and look forward to welcoming you again soon!

8/10 (良い)

Cheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good accomadation for a 1 night stay, not so fond of bunk bed over main bed, but still ok for 1 night & good access to cruise terminal & train station
2024 年 5 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Cheryl, thank you for leaving us this review! We are happy to hear that our convenient location suited your needs well, and we look forward to welcoming you again soon!

10/10 (非常に良い)

Marti

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel, while being very basic with no frills, had a super helpful staff and was VERY conveniently located by walking to everything in Southampton - the train station, ferry, museums, shopping district, etc. A shopping mall was right across the street with drugstore, food market, electronics store, clothing shops, etc. I found the hotel a perfect place to stay while I was in Southampton for a week.
2024 年 4 月に 7 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Marti, thank you for leaving us this review! We are vary happy to hear that our friendly staff left a good impression, and that our convenient location suited your needs. We hope to welcome you again soon!

10/10 (非常に良い)

Veronica

良かった点 : 設備とサービス
Very fast and efficient
2024 年 5 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Veronica, thank you for leaving us this review! We are thrilled to hear that you enjoyed your stay, and we hope to welcome you again soon!

6/10 (普通)

marjorie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Convient
2024 年 5 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Marjorie, thank you for leaving us this review! We are glad that you enjoyed your stay, and we hope to be able to welcome you again soon!

10/10 (非常に良い)

Ellesse

2024 年 4 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi Ellesse, thank you for leaving us this review! We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again soon!

10/10 (非常に良い)

Jayne

2024 年 4 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi Jayne, thank you so much for the review. We are happy to hear that you enjoyed your stay, and we hope to welcome you again soon!

10/10 (非常に良い)

Geof

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
dry good and clean accomodation
2024 年 4 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Geof, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Steven, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 (普通)

Lois

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Staff were nice. The room was too small for two people. No amenities. Very budget :-)
2024 年 4 月に 3 泊滞在
Pedroからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Lois, thank you for leaving us this review! We are happy to hear that our friendly staff left a good impression. We hope to welcome you again soon.

6/10 (普通)

Lourdes

2024 年 4 月に 3 泊滞在
Pedroからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Lourdes, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

8/10 (良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Does what it says on the tin, budget hotel with very basic facilities. Good for an overnight stopover at good price.
2024 年 4 月に 1 泊滞在
Eleanorからの返信 (投稿日 : 2024 年 4 月 5 日)
Hi Raymond, thank you for your feed back we look forward to welcoming you back in the future.

10/10 (非常に良い)

Nicola

2024 年 3 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 4 月 17 日)
Hi Nicola, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 (普通)

Jitendar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good location close to cruise ship terminal, Railway station, National bus express and shopping places Also close to city centre.Not bad for budget hotel.
2024 年 3 月に 1 泊滞在
clauからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location met your needs during your recent stay.Indeed, our central location near various transportation hubs and shopping destinations makes us an ideal choice for travelers looking for convenience and accessibility. We're delighted that you found our proximity to the cruise ship terminal, railway station, national bus express, shopping places, and the city center to be advantageous.As a budget-friendly hotel, we strive to provide comfortable accommodations and convenient amenities at an affordable price. We're glad to know that you found value in your stay with us.Your satisfaction is our priority, and we appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to host you again.Warm regards,Ibis team

10/10 (非常に良い)

Lismary

2024 年 3 月に 1 泊滞在
clauからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for your feedback.

6/10 (普通)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス
Very hot, stuffy and noisy due to works going on in car park. Room is very small. Good price and convenient for the cruise terminal though. Disabled parking get 1 night free.
2024 年 3 月に 1 泊滞在
clauからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honesty and apologize for any discomfort you experienced during your time with us.We regret to hear about the issues you encountered with the room temperature, noise from the ongoing works in the car park, and the size of the room. Guest comfort is important to us, and we apologize for falling short of your expectations in these areas. We will take your comments into consideration as we continue to improve our facilities and services.We're glad to hear that you found our hotel's pricing to be reasonable and that our location near the cruise terminal was convenient for your travels. We understand the importance of convenience, especially for guests embarking on a cruise.Regarding disabled parking, we're pleased to offer one night free as a gesture of our commitment to accessibility and inclusivity.Your feedback is invaluable to us as we strive to enhance the guest experience. If there's anything else you would like to share or if there's anything we can do to improve your next stay, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 (非常に良い)

Peter A

2024 年 2 月に 2 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Peter, thank you so much for leaving us this review! We are happy to hear that you enjoyed your stay, we look forward to welcoming you again soon!

10/10 (非常に良い)

Allena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was fairly easy to find especially at night and it was convenient from the coach station. The staff were very welcoming and helped us out with kettles and microwaves in the cold weather. The rooms are very modern and minimalistic. Definitely worth the price and the whole. Place has been maintained very well! Very happy and satisfied with our stay.
2024 年 2 月に 2 泊滞在
Yasからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Allena, thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 (非常に良い)

Hasan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Hasan, thank you for leaving us this review! We are happy to hear that you enjoyed your stay. We hope to welcome you again soon!

2/10 (非常に不満)

Sarah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Moisissure et humidité
L’hôtel est très mal entretenu. Il y a de la moisissure sur les murs des chambres et de la condensation sur les fenêtres. Une odeur d’humidité est omniprésente dans la chambre. Lors du petit déjeuner un chien se baladait sans laisse à côté de la nourriture cela n’est pas hygiénique.
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi Sarah, thank you for taking the time to write out this review. We are sorry that your experience didn't live up to your expectation, and thank you for providing the pictures. We have strict hygiene standards and hope to welcome you again soon.

10/10 (非常に良い)

Daniela

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Merillからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Daniela,Thank you for choosing to stay with us at Ibis Budget Southampton! We appreciate your 5/5 rating!We look forward to welcoming you again soon in the future!

6/10 (普通)

Ian

The property feels unloved. When I asked about pub food in the area from the person on front desk the reply turned out to be incorrect. Don't know about anyone else but I prefer a don't know to incorrect information. There do appear to have been a lot of business closures in the area but when you are telling clients you have no food I expect more options than "try McDonald's next store" YMMV
2024 年 2 月に 7 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Ian, thank you for taking the time to leave us this review. We are sorry to hear about the confusion with places to eat, or pubs. For future reference, at our hotel we offer pizzas 24h, and across the street, at the Ibis and at the Novotel, there are restaurants which our guests are more than welcome to use. We hope to welcome you again soon

10/10 (非常に良い)

Emily Yuk Ping

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Emily, thank you for leaving us this review! We are very happy to hear that the convenience of our hotel suited your needs, we hope to welcome you again soon!

2/10 (非常に不満)

K.S.Surbuts

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay very basic.
Bed stains , very basic room ,never stay here again.feels like a prison cell.
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi, thank you for reaching out. Thank you for providing pictures, we have strict standards of cleaning, and we will look into this to ensure that those standards are kept. We hope to welcome you again in the future.

10/10 (非常に良い)

Dave

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant stay over - excellent hotel and facilities for the price ! Would stay again … location is perfect !
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Dave, thank you for leaving us this review! We are glad to hear that you enjoyed your stay. We are also pleased that our convenient location suited your needs. We hope to welcome you again soon.

8/10 (良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall was a descent hotel. It is a budget hotel so you shouldn’t expect a top notch hotel. The staff were all kind and very friendly. It’s a five minute walk from train station which takes you to Southampton airport or London. 10-15 minute walk from cruise terminal which is where we were going.
2024 年 2 月に 2 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Sean, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and that our excellent staff left a good impression. We hope to welcome you again soon.

10/10 (非常に良い)

Semida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fab experience
Amaizing experience in this hotel .Friendly staff from people at reception desk to cleaners Yasmily teran thank you very much for all your help and willingness to go extra mile to make my stay at this budget hotel as great as posibile . Breakfast was basic but enough for a day start Hotel is basic but it’s quite good for price and location Definitely I will recommend this hotel to anyone
2024 年 2 月に 2 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi Semida, thank you for leaving us this review! we are happy to hear that you enjoyed your stay, and we will relay the message on to Yasmily, make sure her effore is recognized! We hope to welcome you again soon.

8/10 (良い)

Denice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Staff was excellent in greeting customers
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 (良い)

Thomas

家族旅行
Very convenient for cruise.Staff excellent.
2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 (非常に良い)

Carol

2024 年 2 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 (非常に良い)

Harllee

2024 年 1 月に 1 泊滞在
Merillからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Harllee,Thank you for choosing to stay with us at ibis Budget Southampton. We appreciate your 5/5 rating for our hotel!We hope to welcome you back again soon! Kind regards,

8/10 (良い)

Jan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 (良い)

Jyotirmoy

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

6/10 (普通)

Antonia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Enjoyed our stay
It was clean and comfortable Good to be near the city centre Ideal place for short visit It could be better if their were kettles/ tea making facilities in the room However the reception staff were very quick at responding to request and we were given one soon as one was available. Could keep more kettles on stock and more tea bags/coffees My TV didn't work unfortunately Could be due to flat batteries in remote Overall very pleased Would sttay again
2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 22 日)
Hi Antonia, thank you for taking the time to leave us this review. We are happy to hear that you enjoyed your stay, and that our convenient location suited your needs. However, it is regrettable to hear about the Kettles, we aim to be able to provide one per room, so we do apologize for not having one on hand. We hope to welcome you again soon!

4/10 (不満)

PERRY

出張
気になった点 : 施設のコンディションと設備、客室の快適度
You get what you pay for
The first thing that happens when you arrive is that you have to pay £10 per day parking which takes this place into a different league than it is
2024 年 1 月に 10 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Perry, thank you for taking the time to write out this review. We regret to hear that you feel like the experience did not live up to your expectations. We hope to be able to welcome you again in the future.

6/10 (普通)

Sharon

2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Sharon, thank you for taking the time to leave us this review. We hope that you enjoyed your stay, and that we can welcome you again in the future.

8/10 (良い)

Kathryn

2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Kathryn, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

6/10 (普通)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Amy, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

6/10 (普通)

Judith

カップルで旅行
良かった点 : 清潔度
Functional rather than elegant! No frills, but did the job.
2024 年 1 月に 2 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Judith, thank you for taking the time to leave us this review. We are happy to hear that our facilities met your expectations, leading to an enjoyable stay. We hope to welcome you again soon.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Michel, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

8/10 (良い)

Patricia

2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi Patricia, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!

8/10 (良い)

William

2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 2 月 4 日)
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 (非常に良い)

John

2024 年 1 月に 1 泊滞在
Pedroからの返信 (投稿日 : 2024 年 1 月 18 日)
Hi John, thank you for your review! We are happy to hear that you enjoyed your stay, and hope to welcome you again soon!