外観

ベストウェスタン メリー マナー インの口コミ

2.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1031 件の口コミ中 508 件が非常に良い" "
評価 8 - 1031 件の口コミ中 364 件が良い" "
評価 6 - 1031 件の口コミ中 106 件が普通" "
評価 4 - 1031 件の口コミ中 32 件が不満" "
評価 2 - 1031 件の口コミ中 21 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

2/10 (非常に不満)

Tabatha

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room smelled horrible, we had maggots on our floor that i had to clean on numerous occasions. Our ac didnt work i brought it to the frount desk attention nothing was done about it. It was so hot and uncomfortable in our room it made it impossible to sleep. We stay there often and love it so this was very upsetting... it was for my husbands birthday and it was 3 nights.
2024 年 5 月に 3 泊滞在
Dee C., Front Office Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you very much for taking the time to share your feedback; it is important to us. We sincerely regret to hear that your experience did not meet your expectations. We apologize for any inconvenience or dissatisfaction you encountered. Please be assured that your feedback is taken seriously, and we will promptly address these issues to ensure they do not happen again. Additionally, we value your loyalty as returning guests, and we hope you will give us another chance to show you our improvements and developments in the future. Thank you again for choosing to stay with us; we really appreciate it.

8/10 (良い)

Joenna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quick and easy check in
2024 年 5 月に 1 泊滞在
Dee C., Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you very much for sharing your review, it is very important to us. We hope your overall stay was to your satisfaction and you enjoyed your stay with us. We look forward to having you with us again in the near future. Thank you very much for choosing to stay with us, we greatly appreciate it.

10/10 (非常に良い)

LAURA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place!
2024 年 5 月に 1 泊滞在
Dee, Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you very much for sharing your review, we really appreciate it. We hope you had a comfortable and enjoyable stay, and we look forward to having you with us again in the near future.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 1 泊滞在
Dee C., Front Office Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you very much for sharing your review and feedback. It is important to us, and we appreciate you letting us know how your experience with us turned out. We are happy to hear that your overall stay with us was to your satisfaction, and we hope you enjoyed it. Thank you very much for choosing to stay with us, and we look forward to welcoming you back for another enjoyable and relaxing stay.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was great place and they had nice breakfast in the morning. Shower was worked and was nice and hot. There is pool too. I didn't use it, but plan to in the future.
2024 年 4 月に 1 泊滞在
Dee, Guest Services Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you very much for sharing your review, we really appreciate it. We're happy to hear that you enjoyed your stay and found our breakfast to your liking. It's great to know that the shower met your expectations and provided a comfortable experience. Thank you very much for choosing to stay with us and we hope you get the chance to enjoy the outdoor heated pool on your next visit.

4/10 (不満)

DAKOTA

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The information about the property is not up to date. I booked this location for the restaurant and bar which has not been active for 3 years from what I was told at the front counter.
2024 年 4 月に 1 泊滞在
Biancaからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

Laurie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is amazing the location, the staff, and the rooms all excellent! The pool is absolutely the best! The breakfast staff go above and beyond! Thanks Quinn!!
2024 年 4 月に 1 泊滞在
Dee C.からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you very much for sharing your review. It is very important to us. We're so glad to hear that your overall was to your satisfaction, from our location to our dedicated staff and comfortable rooms. We take great pride in providing exceptional service, and we will share your kind words with Quinn and the rest of the breakfast team. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again soon.

8/10 (良い)

Lucy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The kids loved the outdoor heated pool.
2024 年 4 月に 2 泊滞在
Dee C.からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you very much for sharing your review with us, Lucy. We appreciate you letting us know how your experience turned out. We're glad to hear that the kids enjoyed our outdoor heated pool. We hope you had a wonderful time, and we look forward to having you with us again soon. Thank you very much for choosing to stay with us, we greatly appreciate it.

10/10 (非常に良い)

Juan、paterson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you very much for your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope you enjoy your stay and look forward to your future stay with us again soon!

10/10 (非常に良い)

Robert、SALEM

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We love it here. Always a great stay.
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We are so glad you had a great stay with us, and we hope to see you again soon! Thank you very much for choosing to stay with us. We greatly appreciate it!

8/10 (良い)

Heather

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction. Thank you very much for choosing to stay with us; we greatly appreciate it.

10/10 (非常に良い)

Karen

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean, the staff was friendly, my daughter had fun swimming in the pool and the breakfast was good.
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you very much for sharing your review with us. We're thrilled you enjoyed your stay with us. We take pride in maintaining clean rooms and providing friendly service to our guests. We're so glad that your daughter had a great time swimming in our pool and that you enjoyed our breakfast offerings.We look forward to having you and your family with us again soon and thank you very much for choosing to stay with us.

8/10 (良い)

Ryan

2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for sharing your review with us, we really appreciate it! We hope you had an enjoyable and comfortable stay with us. Thank you again for choosing to stay with us and we look forward to having you with us again in the near future!

10/10 (非常に良い)

Sarah

2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you very much for sharing your review with us; we really appreciate it. We hope you had a wonderful stay and we look forward to being able to see you again in the near future. Thank you again for choosing to stay with us!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review regarding your recent stay. We appreciate you letting us know how your experience with us turned out. We hope you had a great stay! Thank you again for choosing to stay with us, and we look forward to your stay with us again soon!

8/10 (良い)

Jan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for sharing your review; it is essential to us. We appreciate you letting us know how your experience with us turned out. We hope you had a pleasant stay with us! Thank you very much for your stay, and we look forward to having you with us again in the near future.

10/10 (非常に良い)

Tineka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review, it is very important to us. We appreciate you letting us know how your experience with us turned out. We hope you enjoyed your stay with us! Thank you very much for choosing to stay with us, and we look forward to having you with us again in the near future.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review, it is important to us. We really appreciate you letting us know how your stay experience with us turned out. We hope you had a great stay! Thank you again for choosing to stay with us, and we hope to see you again soon!

8/10 (良い)

Jennifer

家族旅行
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 10 日)
Thank you very much for sharing your review us, we really appreciate it. We hope you had a great time and enjoyed your stay. Thank you very much for choosing to stay with us and we look forward to having you with us again in the near future.

8/10 (良い)

Melanie

2024 年 1 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for sharing your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction and we look forward to having you with us again soon! Thank you very much for choosing to stay with us.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Merry Manor has it all
We were in Portland to catch a show and BW Merry Manor has been a favorite of ours for years. Their location is convenient, allowing easy access to local destinations. Staff are friendly and attentive. The rooms are clean and comfortable. Breakfast is very good with lots of healthy choices. Much better than most places we have stayed. We especially love the heated outdoor pool, swimng while its snowing! The indoor jacuzzi is spacious and relaxing.
2024 年 1 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we greatly appreciate it. We are so glad that you enjoyed your stay and were happy with our staff, location, and cleanliness. Thank you very much for choosing to stay with us, and we look forward to having you with us again in the near future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amenities were great! Super pool and great breakfast.
2024 年 1 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we really appreciate it. We are glad to hear that your stay with us was to your satisfaction, especially the pool and the breakfast and we will share your comment with our staff and our management. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again in the near future.

10/10 (非常に良い)

Jean

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My 10 year old grand daughter and I enjoy the outdoor heated pool and the hot tub with the hot waterfall. We like the included breakfast.
2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review. It is important to us. We're thrilled you were satisfied with your overall stay and so glad your daughter enjoyed our pools and hot tub. We hope to see you and your family again soon. Thank you very much for choosing to stay with us.

10/10 (非常に良い)

Alisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 10 日)
Thank you very much for your sharing your review with us, we really appreciate it. We hope you had an enjoyable and comfortable stay with us. We look forward to having you with us again in the near future. Thank you very much for choosing to stay with us.

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we truly appreciate you taking the time to provide us with a review of your stay. We hope you had a wonderful time, and we look forward to your future stay with us again in the near future.

4/10 (不満)

Eric

良かった点 : スタッフとサービス
2023 年 12 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review, it is essential to us. We greatly appreciate you letting us know how your experience with us turned out. We apologize that your stay with us was not to your satisfaction. We hope you will allow us to show you our improvement and provide you with an enjoyable and comfortable stay in the future. Thank you very much for choosing to stay with us. We really appreciate it.

8/10 (良い)

Erika、Chattanooga

2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review. It is very important to us, and we appreciate you letting us know how your experience with us turned out. We hope you had a pleasant stay! Thank you again for choosing to stay with us, and we look forward to having you with us again soon!

10/10 (非常に良い)

Patricia A.

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Inn was clean and inviting. Special touches were apparent - coffee available, amazing breakfast buffet, and the staff was extremely helpful. We felt we were in a safe environment and were very comfortable.
2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for sharing your review and feedback, it is very important to us. We appreciate you letting us know how your experience with us turned out. We are so glad to hear that your overall stay with us was satisfactory and that you were happy with our cleanliness and services. Thank you very much for choosing to stay with us, and we look forward to having you with us again soon!

8/10 (良い)

Ryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Shaunalea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Samantha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool could be a bit warmer.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Cynthia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

6/10 (普通)

Tricia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
My opinion matters...
The room was cozy and comfortable but old. The closet was in an awkward spot and kind of freaked me out for a bit. I couldn't open the closet door. After about 10 minutes my bf tried and realized the door knob that had a key hole didn't turn and that the door pulled open. The bathroom was definitely outdated. I thought it was really strange that it had really, really low drop ceilings and right in the middle of the ceiling was the fan which looked like it was about to fall out of the ceiling. There were gaps in the drop ceiling panels from the fan pulling/falling down which could have happened at anytime. The pool area was awesome except to get to the inside where the hot tub was, you had to go outside and walk through the courtyard in the freezing cold. That was upsetting to me. I truthfully don't think I would ever stay there again.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ashley

2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review, it is crucial to us. We really appreciate you letting us know how your experience with us turned out. We hope you enjoyed your stay! Thank you for choosing to stay with us, and we look forward to your future stay with us again soon!

10/10 (非常に良い)

Angela

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always a great experience, very friendly staff, super clean, awesome hot tub/pool area!! Very well kept hotel especially for such a reasonable price!
2023 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

chrystine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms have been updated making them super clean and comfortable. The pool can't be beat!! We go just for that! Staff is super--all super friendly, helpful, fun.
2023 年 11 月に 3 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and that our team made such a positive impression. We hope to see you again in the future.

8/10 (良い)

Shawna

家族旅行
良かった点 : 清潔度、スタッフとサービス
Our room was updated since last time which was nice. Building is old but clean. Disappointed that the outside heated pool was closed our first night but it was open the second night which was great and we were happy about.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Jenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
close to highway
2023 年 11 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

8/10 (良い)

Autumn

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
The heated pool is amazing
2023 年 11 月に 3 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed the pool. We hope you'll return in the future to enjoy it again.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super convenient to everything and the turnpike. Excellent breakfast buffet. Clean and spacious room. Very friendly and helpful staff.
2023 年 11 月に 4 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm so happy to hear how many things you enjoyed about your stay, especially that our team made a positive impression. We hope to see you again in the future.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

John

家族旅行
All good
2023 年 11 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we all hope to see you again in the future.

10/10 (非常に良い)

Jenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and spacious. The beds were comfortable. Also the hotel was conveniently located near Portland and the Mall.
2023 年 11 月に 2 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

8/10 (良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mattress needs changing. Sags
2023 年 10 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 6 日)
Thank you for your feedback! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Lisa

2023 年 11 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we all hope to see you again in the future.

8/10 (良い)

Kristian

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Multiple weird smells.
2023 年 10 月に 1 泊滞在
Nathan , Assistant Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your feedback. We are glad to see you had a good stay overall and we hope to see you gain soon!

10/10 (非常に良い)

Ferdelaida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Quinn からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Dolcie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.