ルーム 2 ベッドルーム マウンテンビュー (Residence) | テラス / パティオ
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ザランタ リゾート アット ザ ビレッジの口コミ

4 out of 5
ザランタ リゾート アット ザ ビレッジ
4101 Lake Tahoe Blvd, Suite G, South Lake Tahoe, CA

口コミ

9.6

最高に素晴らしい

評価 10 - 134 件の口コミ中 110 件が非常に良い" "
評価 8 - 134 件の口コミ中 16 件が良い" "
評価 6 - 134 件の口コミ中 3 件が普通" "
評価 4 - 134 件の口コミ中 4 件が不満" "
評価 2 - 134 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

David

グループ旅行
良かった点 : 設備とサービス
Great staff.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Lanxin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent place and service
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Nedward

2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Kaan

2024 年 2 月に 5 泊滞在

10/10 (非常に良い)

Sheree

家族旅行
良かった点 : 清潔度、客室の快適度
It was a beautiful property. We had a great time. We had main Tv outlet not working and the doors to all patios did not lock other than that no problems. Would stay again.
2023 年 12 月に 2 泊滞在

4/10 (不満)

Robert

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The Wi-Fi internet doesn’t really work and only sometimes barely works. We’ve stayed here 5 times and the resort is beautiful but this is the second trip this has happened. Wi-Fi in rooms is so weak you essentially can’t use it (cuts out every 5 minutes or so). For a 4 star place and this price you think they would figure it out by now.

10/10 (非常に良い)

Alexey

良かった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Cierra

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 8 月に 3 泊滞在
Zalanta Staff からの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 (非常に良い)

Jaclyn

良かった点 : 清潔度、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Zalanta Staff からの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 (非常に良い)

Timothy

2023 年 7 月に 7 泊滞在
Zalanta Staff からの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 (非常に良い)

Candice

2023 年 7 月に 4 泊滞在
Zalanta Staff からの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for choosing Zalanta Resort as your destination. We are thrilled to hear that you had a wonderful stay with us and we look forward to welcoming you back in the future

10/10 (非常に良い)

Inderdeep

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you for taking the time to leave us a 5-star review!

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 6 月 23 日)
We are so glad to hear that you had a wonderful experience!

10/10 (非常に良い)

Tracey

家族旅行
良かった点 : 清潔度、客室の快適度
Would return
We had a fantastic time staff very friendly super clean and rooms were perfect.
2023 年 5 月に 3 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 6 月 23 日)
I'm so glad to hear that you had a wonderful experience! It sounds like our staff was very welcoming and the accommodations were spotless. Thank you for sharing your positive feedback.

10/10 (非常に良い)

Chinh

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly and helpful staff. Cindy went above and beyond to help us. Location is perfect as it is right across from gondola and surrounded by shops. Room is spacious and clean. The heated pool and jacuzzis are nice after a day on slopes.
2023 年 2 月に 3 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 2 月 28 日)
We are so glad you enjoyed your stay at Zalanta! Hope to see you again in the future.

10/10 (非常に良い)

Chinh

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 2 月に 1 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 2 月 28 日)
We are so glad you enjoyed your stay at Zalanta! Hope to see you again in the future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、客室の快適度
2023 年 1 月に 3 泊滞在
Zalanta Front Desk Staff からの返信 (投稿日 : 2023 年 2 月 17 日)
We are so glad you enjoyed your stay, hope to see you again in the future!

10/10 (非常に良い)

Louise

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful property
2022 年 11 月に 2 泊滞在
Sydney N. Front Desk Supervisorからの返信 (投稿日 : 2023 年 1 月 3 日)
Thank you for taking the time to write a great review for us. We take a lot of pride in our beautiful resort. Come back and visit us again soon!

10/10 (非常に良い)

Keren

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was lovely and well equipped
2022 年 9 月に 3 泊滞在

10/10 (非常に良い)

Aviv

2022 年 8 月に 3 泊滞在
Max からの返信 (投稿日 : 2022 年 9 月 5 日)
Thank you for the kind review!

10/10 (非常に良い)

Samer

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Centrally located, kind staff, and beautiful property
2022 年 8 月に 5 泊滞在
Rose Holschuh - Zalantaからの返信 (投稿日 : 2022 年 8 月 18 日)
Hello! I am so happy that you enjoyed your stay with us. Thank you for choosing Zalanta, and we hope to see you again very soon! Kind regards, Rose Holschuh Property Manager Zalanta Resort at the Village

10/10 (非常に良い)

Angela

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing! Best resort ever. I will be back!
2022 年 8 月に 4 泊滞在
Rose Holschuhからの返信 (投稿日 : 2022 年 8 月 14 日)
Hello Angela, We are so pleased that you had an amazing stay! Our team takes great pride in the service we provide to our guests and owners. If we have given you an amazing experience, and made you feel special, then we couldn't be happier. I thank you for staying with us at Zalanta Resort at the Village, and I look forward to welcoming you back soon! Kind regards, Rose Holschuh Property Manager Zalanta Resort at the Village

10/10 (非常に良い)

Tarang

家族旅行
良かった点 : 清潔度、客室の快適度
Incredibly clean and modern. Super high quality. Entire building from entrance to getting to your room is prestige. Luxurious. Super comfy bed. Beautiful large pool with towel service. Used the beach vouchers. Amazing place.
2022 年 6 月に 2 泊滞在
Max からの返信 (投稿日 : 2022 年 7 月 7 日)
We are so happy that you enjoyed your stay! Please keep us in mind for your next visit!

8/10 (良い)

Xiaoyun

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent location, great service.
2021 年 11 月に 4 泊滞在

10/10 (非常に良い)

Sean

家族旅行
良かった点 : 清潔度、客室の快適度
2021 年 8 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Well maintained property. Large enough to feel like a resort but small enough that you can access pool, fitness center and rooms easily. Very organized pool area.
2021 年 8 月に 5 泊滞在

8/10 (良い)

Gary

良かった点 : 清潔度、客室の快適度
2021 年 7 月に 5 泊滞在

8/10 (良い)

ANANT

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 7 月に 3 泊滞在

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 7 月に 7 泊滞在

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、客室の快適度
Great place to stay.
Really lovely accommodation, clean and spacious. Nice pool and gym. Staff all helpful and private parking. Great location for summer and skiing. A little more expensive than other places but well worth it.
2021 年 7 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great property for our family of 7. We stayed in the 4 bedroom and it was spacious and had all the amenities needed. The front desk was very pleasant and helpful during our stay. The resort is across from the gondola and in walking distance to many restaurants. We enjoyed our stay and would recommend it.
2021 年 7 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great service! Extremely clean rooms
2021 年 7 月に 1 泊滞在

8/10 (良い)

Jason

家族旅行
良かった点 : 清潔度、客室の快適度
Minor glitches
Overall exceptional, but some negatives: Sinks in one bathroom- the J-traps were clogged so after shaving took lots of time to clear hairs. TV wall mounts were weak- in one room partially falling off (photo) and precariously hanging. Kitchen stocked, but no spatula and no bowl. Why important? Was making pancakes and can’t do without bowl & something to flip with- bought both and donated. Many positives, but if going to command $1200-$2000 a night it needs to be perfect and was not perfect.
2021 年 6 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The two bedroom w/two baths unit is spacious for our family of four. There are plenty seating: high chairs at the kitchen, dining set, couch in the living area and in the balcony. Utensils and appliances are plenty. The swimming pool has the deep side which is great for laps. Staff are responsive. However, maintenance is minimum.
2021 年 5 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
Resort was very nice. Within walking distance of shopping and restaurants. Would stay here again!
2021 年 5 月に 3 泊滞在
Front office Managerからの返信 (投稿日 : 2021 年 5 月 10 日)
Thank you so much for taking the time to review our property! Your feedback is essential to our operation and we couldn't be more grateful for your kind words.

10/10 (非常に良い)

宿泊されたお客様

2021 年 4 月に 3 泊滞在
Max Brownからの返信 (投稿日 : 2021 年 5 月 8 日)
Thank you for your review. We look forward to seeing you on your next visit to Tahoe!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2021 年 4 月に 2 泊滞在
Max Brownからの返信 (投稿日 : 2021 年 4 月 30 日)
Thank you so much for your feedback. We at Zalanta - Heavenly take pride in understanding each and every one of our guest's concerns which helps us prevent future issues.

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
Proximity to the gondola, beautiful condos. Not enough glasses, coffee cups (3 : ( )??? 3 wine glasses? Cutting boards were broken. no salt or pepper.
2021 年 3 月に 2 泊滞在
Gondola Vistaからの返信 (投稿日 : 2021 年 4 月 1 日)
Thank you for your review. We will pass this information along to our housekeeping staff for inventory purposes so the glassware is more accommodating. We hope to host you again soon!

10/10 (非常に良い)

Michelle、Daly City

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Great rooms with a great view ! Our kids loved it
2018 年 12 月に 1 泊滞在
Zalanta Staffからの返信 (投稿日 : 2021 年 2 月 2 日)
Thank you for the kind words, Michelle! We look forward to hosting your family again soon!

10/10 (非常に良い)

jennifer

グループ旅行
良かった点 : 清潔度、客室の快適度
2020 年 12 月に 2 泊滞在
Zalanta Staffからの返信 (投稿日 : 2020 年 12 月 29 日)
Thank you for the review, Jennifer. We hope to host you again soon.

8/10 (良い)

Cassi、Bay Area, CA

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’ve been eyeing this property since it was being built and am so glad we finally got a chance to stay here. We had a 2 bedroom/2 bathroom unit and felt completely at home. It was decorated beautifully and stocked well. For the prices you pay I was a little disappointed the ceiling fans were grimy and the dishwasher wasn’t unloaded. We also didn’t get a chance to use most of the amenities due to covid restrictions which was unfortunate. Otherwise, the staff was absolutely lovely! They had plenty of parking in a lot in the back. They are located directly across the street from heavenly village which was great for grabbing takeout. I would highly recommend Zalanta!
2020 年 12 月に 2 泊滞在
Zalanta からの返信 (投稿日 : 2020 年 12 月 15 日)
Thank you for the kind words, Cassi. We have relayed your feedback to our housekeeping staff. We look forward to hosting you again!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度
The bed wasn't comfortable and they only had three small pillows. It was a little frustrating considering the amount of money we paid for the room.
2020 年 11 月に 2 泊滞在
Zalanta からの返信 (投稿日 : 2020 年 11 月 24 日)
We are sorry for the inconvenience you experienced during your stay. Next time, feel free to request more pillows and our front desk will bring them to you.

10/10 (非常に良い)

Rachel

家族旅行, グループ旅行
良かった点 : 清潔度、客室の快適度
Our Anniversary trip to Tahoe
We arrived late night and were greeted with two very happy and thoughtful people named Nick and Melissa. The next day, we met bubbly Katy, Sydney and eventually Emily. We greeted each of them every time we passed through the lobby and we exchanged great communication on all things Tahoe. They were always readily available to provide anything that we needed from a small repair to the blinds, extra pillows and towels to sightseeing and dining ideas. We truly felt very well attended to on this visit! Our only major disappointment was that the hot tub was closed due to COVID restrictions - a big bummer for us, especially since so few people were there. Overall, this was a wonderful place to stay in a super convenient location. We WILL be back!!!
2020 年 10 月に 8 泊滞在
Zalanta からの返信 (投稿日 : 2020 年 10 月 22 日)
Thank you for celebrating your anniversary with us! We will be sure to notify our team of a job well done. We look forward to hosting you again soon!

10/10 (非常に良い)

Tim C.、Tucson AZ

良かった点 : 清潔度
We loved this condo at Zalanta!
We had a wonderful trip to Zalanta. The layout and space is beautiful, the staff was very attentive and accommodating. Great views and surroundings. It is located right across the street from the gondola to heavenly ski area Right in the center of all the action near the casinos etc, so if that's what you're looking for it is ideal. Not too far from the lake which of course is always beautiful and there is a private beach that you get free admission to.
2020 年 8 月に 20 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
2020 年 10 月に 3 泊滞在
Zalantaからの返信 (投稿日 : 2020 年 10 月 29 日)
Thank you for staying with us! We hope to host you again soon!

10/10 (非常に良い)

宿泊されたお客様

2020 年 9 月に 3 泊滞在
Zalantaからの返信 (投稿日 : 2020 年 10 月 29 日)
Thank you for staying with us! We hope to host you again soon!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Exelent view and professional service We going back next year
2020 年 8 月に 2 泊滞在
Zalanta からの返信 (投稿日 : 2020 年 10 月 23 日)
Thanks for staying with us! We can't wait to have you again next year!

4/10 (不満)

Lorne、Palm Springs

出張, カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Very disappointed in this property. Unit was poorly stocked. Had to ask for basic items such as trash cans for the bathroom, kitchen towels , detergent and the list goes on . Felt like we were living in a fish bowl . The window of the master bed looked right out on the deck of the next unit. Area was very loud and we had to complain about the noise from a party below us. Did not meet my expectations for a high end property. Way over priced for what we got . Would never stay here again.
2020 年 8 月に 7 泊滞在
Zalantaからの返信 (投稿日 : 2020 年 10 月 24 日)
Hi Lorne, We are so sorry for the inconveniences you experienced during your stay. We hope that you will reconsider and stay with us in the future.

8/10 (良い)

terri

家族旅行
良かった点 : 客室の快適度
2020 年 8 月に 4 泊滞在