South Lake Tahoe os a beautiful place and our rental made it more memorable. Thank you
Daniel D.
2024 年 12 月に 2 泊滞在
2/10 (非常に不満)
Rohinton P.
2024 年 8 月 23 日
気になった点 : 清潔度
Never renting a Vacasa property again
Do NOT rent any Vacasa run property.
My wife and I have been coming to Lakeland village for over 25 years. This last visit has been a disgusting nightmare in terms of condo cleanliness, broken and rundown fixtures, and absolutely ZERO response from Vacasa except repeated verbal apologies.
We have taken about a dozen pictures of the decrepit condition of our condominium.
We offered to pay more if they would switch us to another facility on the premises.
The corporate phone number, would ask us to deal with the local room manager and she was an absolute failure at her job. And between corporate Vacasa and the local manager they successfully kept us shuttling in long texts and calls with zero outcome.
Had it not been that we were hosting visitors from Australia, my wife would have left within three hours of first arriving ( the first two spent on the phone trying to resolve the issues)
The longer we stayed the more issues we came across, soiled clothing left behind by previous tenant, filthy microwave, wires hanging loose from outlets etc.
Save yourself the grief and stay home rather than rent from vacasa.
Rohinton P.
2024 年 8 月に 2 泊滞在
6/10 (普通)
Christy P.
2024 年 8 月 3 日
良かった点 : 清潔度
Details details
I really like the Lakeland Property. This place would be so much better if it felt like someone actually cared about the guests. The frying plans are degraded with teflon chipping off, who doesn't leave coffee filters or salt and pepper. It's clear this place is managed by a corporation that doesn't have a sense of the details that turn a rock into a gem.
Christy P.
2024 年 7 月に 6 泊滞在
10/10 (非常に良い)
Citra M.
2024 年 1 月 29 日
良かった点 : 清潔度
Great location and clean place
Very close to heavenly. The condo was clean and well maintained. The property manager communicated very well throughout our stay.
Citra M.
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Allen L.
2024 年 1 月 19 日
良かった点 : 清潔度
Great experience!
First I want to say that our overall experience was fantastic! Excellent communication from Vacasa. The check-in process was very smooth and convenient. About the condo...we have stayed at Lakeland Village many times over the last few decades and this is one of the nicer units I have stayed at. The unit is nicely furnished and clean. As a family of 4, having two twin beds on the loft was very convenient! WiFi was solid plus a newer good size TV. I would stay here again if the opportunity presents itself.
Allen L.
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Patricia W.
2023 年 12 月 29 日
良かった点 : 清潔度
Tahoe vacay
Overall great experience. Property is clean and in a great location.
Patricia W.
2023 年 12 月に 7 泊滞在
10/10 (非常に良い)
Robin B.
2023 年 8 月 25 日
良かった点 : 清潔度
Great spot for beach fun
Our family had multiple units that were each unique and yet the same. There are many sizes to choose from. The property is clean and fun. The sprinklers did run all day and managed to get us all wet!
Traffic to town can be horrid so use the free shuttle if you can.
Robin B.
2023 年 8 月に 2 泊滞在
6/10 (普通)
Leigh W.
2023 年 8 月 4 日
気になった点 : 清潔度
Family
Family vacation.
Leigh W.
2023 年 7 月に 7 泊滞在
8/10 (良い)
Amy M.
2023 年 7 月 13 日
良かった点 : 清潔度
Easy to get anywhere.
This place has a great location and we all had a great time visiting. That being said, we were there when it was hotter than normal and the ac could not keep up. Unusual circumstances. Much fun was still had and our daughter got engaged on the beach, memories will be treasured forever!
Amy M.
2023 年 6 月に 3 泊滞在
8/10 (良い)
Jennifer R.
2023 年 6 月 10 日
良かった点 : 清潔度
Good spot
This place is in a nice area and complex has good amenities. Easy walking to restaurants and shops. This unit is slightly well loved in some areas, and the second bath (which is right next to the other bathroom) is tiny and difficult to maneuver. Otherwise, it was a great stay!
Jennifer R.
2023 年 6 月に 3 泊滞在
10/10 (非常に良い)
Elena M.
2022 年 8 月 10 日
良かった点 : 清潔度
Awesome townhouse
Very clean, close to the beach
Elena M.
2022 年 8 月に 6 泊滞在
8/10 (良い)
Josh G.
2022 年 2 月 6 日
良かった点 : 清潔度
Nice accommodation
Very confusing check in
Josh G.
2022 年 1 月に 3 泊滞在
10/10 (非常に良い)
Bobbi Y.
2020 年 9 月 1 日
良かった点 : 清潔度
Girls Weekend
We had our annual girls weekend at this cute little condo. Close to the private beach. Unfortunately, we didn't find out till the last minute that the pool and hot tub were closed due to covid. Communication could have been better on these types of issues. There is no bbq so that was unfortunate but all in all we had a great time! Whole Foods was right across the street so that was great. Walking distance to cute shops and starbucks. I give it two thumbs up! :)
Bobbi Y.
2020 年 8 月に 2 泊滞在
6/10 (普通)
Kimberley S.
2020 年 6 月 19 日
良かった点 : 清潔度
Local contacts great but overall not a great stay!
We booked our reservation through HomeAway/Vacasa. I received instructions for entering the property but when I arrived the key code was not for the front door and did not work
for the amenities (we couldn’t even get into the bathroom at the pool house after a 2.5 hour drive.) We tried to call Vacasa (at the number provided in the confirmation letter) and were on hold
for 45 minutes. We also texted housekeeping but did not get a response until late that night. Luckily, a very kind security guard at the Lakeland RnR complex came by. She went back to the security office and found a local Vacasa contact for us and even called from her phone so we could get the passcode for the front door. The local contact was very kind and apologetic (I don’t blame her for the issue.) She explained that because of Covid-19 they had removed the front door codes from the confirmations and should have added them back in AND should have asked us to go to the local office for check-in. I wish this was the only problem. In addition to being stuck outside for an hour after check-in time, we discovered that we had no hot water late that first night. We contacted housekeeping first thing in the morning but maintenance was so busy with emergencies at other properties that they couldn’t come until almost noon. The maintenance staff were great and got the heater going (it really needs to be replaced) but it ate up the first half of our only full day in Tahoe. Obviously, reopening after the Covid-19 shutdown came with a lot of issues. I hope they get them worked out quickly for the next guests. Everyone locally was amazing (property manager - Deanna, housekeeping, maintenance - Jared, and RnR security - Chloe). Had they not been so kind and helpful the trip might not have been salvageable.
Please note that this listing states that the condo sleeps 5 but the couch is not a comfortable place to sleep. It really sleeps 4. The location is amazing and access to the private beach was awesome. The pool and hot tub look nice and once open they will add to the overall stay quality. The condo was clean but all except the master bedroom are a bit outdated and could use some sprucing up.