Souffles Ski Lift

Staff was helpful and the overall hotel was beautiful and centrally located

Hotel d’Angleterre offers a stunning lake view and top-tier service, but the experience falls short of its 5-star designation and $1,000+ nightly price tag. It feels like a property resting on its reputation rather than modern quality. The Room & Amenities The hotel is visibly aging and needs an update. While rooms are spacious, the details are disappointing: sparse, unstable outlets in awkward spots and an old bathtub that is difficult to access. There are almost no amenities—not even a coffee maker. Most egregious is the "essentials" menu; charging 9 CHF for shaving cream or 12 CHF for a nail clipper in a $1k/night hotel feels like nickel-and-diming rather than luxury service. Comfort & Facilities Climate control was a major issue. With the AC seemingly off, we had to open windows, leaving us to choose between an uncomfortably hot room or loud street noise. Additionally, there is no on-site gym, which is a standard expectation at this level. Dining & Location Breakfast was unimpressive for the cost. However, the basement cocktail bar is excellent (though pricey). While the lakefront location provides beautiful views, this side of the lake is quiet; expect a 25-minute walk to reach the city's main activity on the other side. Final Verdict If you prioritize a classic view and traditional service, you may be satisfied. However, given the lack of modern comforts and the extra charges for basics, it’s hard to recommend over more updated luxury options in Geneva.

Great customer service. Very friendly front desk, gentleman who works during the daytime. We loved our stay there.